Helped me to find a transmission that kept my old vehicle running, all at a fair price.read more

Driveshaft fell out while driving approximately 1000 miles after repair. I believe bolts were left…read moreout, not installed correctly or left loose. This left a whole in the floor along with costing me a over $850 for driveshaft repair. Jason at front desk was nice and professional, but over all I'm not satisfied. This was absolutely a mistake on their end and they should have replaced driveshaft and repaired floor at no cost.

These guys are honest and keep it real! They honor their warranty work too if you have any…read moreproblems.

Honest, friendly, efficient and fair. Always doing their best to make you happy with the work…read morethey've done on your car. Word in an automotive shop for 3/4 years. I promise you, I know quality service/standards. Tony, David, Casey and of course the owners who make it all happen Mark and Amy Stehr

I have a Cadillac CT6 and I was having transmission problems. I took my car to Sewell Cadillac WITH…read moreMY Warranty and they told me it was a maintenance issue and wasn't covered. I took my car to Blue at the Transmission Shop. Not only did he fix my car REMARKABLY but he got my warranty to cover it. I will take ALL of my cars to him and his team from now on. Thank you Blue!!!! And thanks to The Transmission Shop. I would rate you 10 STARS out of 5. They are THAT DAMN GOOD!!!!!

Booked solid for 2 months. Too many customers. They don't have time for me. To busy. Too busy. Too…read morebusy

Had the opportunity to use Breaks Plus Rowlett, to service my vehicle, Steven G the Store Manager…read moretook great care of my vehicle during the visit. He got my vehicle in for the inspection right away, even though they were busy, after the inspection he took me inside the work bay, so I could see what the issue was first hand. Because he knew the repairs would take a little while, the business provided a ride via Lyft to my house, after a few hours Steven G called to inform me that my repairs would take a little longer than expected, and that they would be keeping it over night. The next morning they called to inform me that the work was complete and ordered a Lyft from my house to Breaks Plus for me to pick up my vehicle. When I arrived, he went over the repairs again to ensure I understood what they did. As an added bonus, Breaks Plus gave me a military discount, that reduced my bill by a couple hundred dollars. All in all, I'd say that I was more than pleased with the service I received. I'm glad that I no longer have to listen to the "Que, Que, Que, sound as I'm driving down the road. Remember sound effects are free...............

I've been a long time loyal customer to Brake's plus. Over the years I've become to know each…read moremanager. I have the personal cell phone to Brandon , and Jason who were previously managers at that location. And I was getting to know Steven because I trusted what he told me and I knew he backed the work like every manager I've come to know. But my most recent experience with Steven off for the recent birth of his child. Left me there with Angelo , I believe. My wife's brake lights wouldn't turn off, my friend who is a mechanic said check switch. I bought one and got the old one out but couldn't get the new clip in to install switch. So I drove my wife's car to brakes plus to keep her safe. The fill in manager asked how he could help. I said my wife's brakes lights wouldn't turn off and asked if they could install the switch I had bought , but couldn't get in. He asked how I knew it was the switch I said my friend said start there , he asked what if this doesn't fix it , then I said I'd happily pay for a diagnosis. The mechanic drove the car back to a bay and about 15 mins later it was running outside the door. They said it was fixed and I asked if the brake lights were off and the trac warning was too. He said brake lights were off that the other light was on, but could turn off after driving it. We got home and brake lights or trac warning light didn't turn off. So we both returned and I was upset. I asked what happen to my wife's car being fixed? He told me they installed the switch like I asked. I told him I wanted it fixed like he told me. I asked if they adjusted it and he told me it wasn't adjustable which it can be. I was yelling and and he grabbed the phone to call the police after he said he wasn't going to work on her car and for me to leave. I left the building and tried slamming door , but a safety mechanism in door prevented that and it was left open. I left the property in my truck , and my wife kept insisting her brakes be fixed so it was safe for her to drive. He threw her out too and said he was calling the police because I broke his door. I made it down the road about 5 minutes from the incident. Rowlett police pulled me over and told me they heard I broke their door and it was $1,200 estimate to get it fixed. I told the officer they got me quick , but how did they get the estimate that quick and he agreed it sounded fishy. But the door appeared to be broke, I said I'd pay damages I caused , but the fill in refused. He pressed charges and I was arrested for criminal mischief and trespassing if I return. Less than an hour later me wife drove by in my truck and the door was working. I have a special needs daughter who rides with my wife often. I coach Special Olympics, I'm not a bad guy, I admit I could've been calmer , but the very recent death of our other daughter 2 months ago has me emotional. But he lied and said work was done and lied about my wife's safety. I've spent probably over $20,000 at that one location. Any other manager wouldn't have let my wife leave the store without functioning lights and would've had kept trying. It wasn't the switch after all. It was the brake light switch stop. A bumper stop on pedals. There was also one brake light out and a running light that could've made y'all more money on the sell, and insuring my wife's safety. We will be filing a complaint and seeking legal action for my false arrest. Picture's added of the lights they felt was safe for my family to drive around on constantly.

Good solid auto repair shop. Straight forward and friendly place to take your vehicles. Glad there…read moreclose to my new living location. They will have my business as long as I live in the area!

They were very helpful with my Nissan Rogue. Also went above by offering to put my car on a lift so…read moreI could take pictures of where I might have been hit. Offered water and asked if I needed anything while I was in waiting area.

giving it 2 stars because my experience with these people was good up till the end…read more going into this experience I was aware I'm buying a 21 year old corvette and that it wont be perfect. purchased July 1 it took them 3 weeks to find a part and an additional 2 weeks to fix it and I was nothing but patient and kind for 35ish days. on delivery day my car shows up Battery dead, ignition button instantly breaks and Head up display no longer works (all things that are insinuated to work and worked prior to delivery). they agree to have the ignition button reseated but are in complete denial about the Heads up display. stating it was "intermittent" and barely working when I bought it. regardless of it being broken before or after the initial fixes on the car because they opened the whole car dash up to fix the AC. this HUD problem sh have been discussed with me. not delivering it to me and acting like "oh the car is just old". them even going as far as to telling the shop adviser they never opened the dash is what also bothers me. especially when I have picture proof. so beware, this place has good customer service right up until things get complicated.

Very disappointed in the work performed and condition of car upon returning it…read more I had a serious issue with my cars computers not communicating with other modules on the car making the car not drivable. This was brought on by previous shop screwing it up. Do I brought the car here and explained what happened and they assured me they would find the problem and get it fixed. After car being there over a week I went up there to check on it. The mechanic told me he had not even looked at it yet. After being there a month they told me they could not fix it. So I picked the car up and got it back in much worse condition. The interior panels has been pulled and just left in the floor the new blower motor wires had been taken apart and left hanging. The mechanic and service manager were arguing and cussing in front of us. When we were trying to put things under the hood back in place to try to start the car the mechanic told us we had to leave the shop area now and they would push the car outside. They left the car at the edge of their parking lot entrance. Many interior panels left in the floor and several under the hood parts left in disarray. Car had to be towed home. I do not recommend anyone taking their car here for anything complicated. It's one thing to not be able to fix a car but after a month and getting the car back in much worse condition is bullshit.

They were the only transmission repair shop they even tried to help me with an old car that no one…read morehas software for.

Excellent work!! Car feels new again. Replaced transmission filter, differential oil and transfer…read morecase oil, for less than half of the dealerships cost.

Honest, good quality, fast. I have recommended several people go here…read more I have zero complaints or issues. The owner is super nice and doesn't take advantage of people who are already in a bad spot with their vehicle. He's only gonna charge you for what really needs to be done. He's has a drop box so you can leave your car in the evening and drop your keys in his drop box. That's way it doesn't get in the way of work hours for you. Wouldn't hesitate to go here for repairs, oil changes, anything!

Ryan and team were great! went in for a belt replacement and a transmission service. Great service…read moreand affordable

I was traveling through Texas when I started to have transmission problems. Kenny and his staff…read morewere very knowledgeable and promptly got me back on the road. I highly recommend Barton's Transmission for any transmission issues.