Thank you Michael for going the extra mile...always a great place for goods and services!read more

There is a short, fat, bald, man that works here that really needs to work on his sales approach…read more I have shopped here for the last 30 years or more. Today I came in for something I had ordered online. I was directed to this short, fat, bald, man who immediately turned angry the minute asked for his advice on how to use the product. For this guy to get so angry so fast when asked for a simple response, makes me wonder how he still has a job. Honestly, I can only assume that unless this guy has a record of being so prolifically rude to every customer that walks thru the door that this guy is a grade A homophobe. I know homophobia when I see it. Ive lived with it my whole life. But I called him out and told him he was rude and that I could have gone to Home Depot but I want to support Feinsod's in the shadow of a superstore. When I said I could have easily gone to Home Depot but chose not to he screamed to me "THEN GO TO HOME DEPOT!" I hope the management of this store is ok with losing a long time customer at the cost of supporting an obvious hater. Good Bye Feinsod's I'm off to Lowe's. I tried to support you.

My review is NOT based on the Weed & Duryea Hardware store, which I find to be a decent, convenient…read moreresource. It pertains to their HOME SERVICES division which I used to clean and restore my cedar wood roof. They were at first very nice and repsonsive. After the fact, I discovered they did not use the proper treatment or restorative process, In the end I got poor workmanship that did not last the test of time. To make matters worse, they had zero interest in rectifying their poor job. Stay away from these guys!

Weed and Duryea is an oasis in a world of big-box stores that offer terrible service…read more There are few stores -- hardware or otherwise -- with such attentive customer service as Weed & Duryea. I can't think of a time I've visited when I wasn't approached by a salesperson offering help. The store is well stocked and immaculate, and they can even do repairs on some household items. In fact, I brought something in for repair last week and received a call just a few hours later that it was ready for pickup. And this kind of turnaround was on a Sunday! Prices are reasonable, and certainly reasonable enough to keep me out of Home Depot or Lowe's. Weed & Duryea saves me the trek and the annoyance.

I ordered antique brass finished coat hooks from Historic House Parts. The head twisted off the…read more1-inch matching screws - even with pilot holes and hand tightening. The Hemlock salesman first said, unfriendly-like, that he didn't have the matching screw. I said I didn't require the exact match - only something that would not be a sharp contrast. He unhelpfully showed me a shiny silver finished screws. Then, I replied I was thinking black, because of the antiqued finish. He rudely showed 1/2' black screw. I already miss the helpful Posters Hardware in Fairfield. I ended up at Home Depo,t where they were surprisingly helpful and had what I needed at 1/10 of the price. I will never go back to Hemlock Hardware - their just plain rude.

Hemlock is a great locally-owned and locally-operated hardware store that has never left me…read moredisappointed when I've needed something. They are so much nicer to deal with than the big-box stores.

Attentive service by friendly, knowledgeable staff. Ample stock covering many categories.read more

These guys always seem to have just what I need - and they are really great about explaining how to…read moreuse their products. DOn't let the small size fool you - I suspect they have a Mary Poppins' bag of materials downstairs based on some things I've requested but didn't see on display. Voila!

Great family owned hardware store that has all the detailed faster era for your projects.read more

The entire staff is outstanding. Their personal advice & assistance for plumbing, painting, lawn…read morecare, electronics and hardware is something I've relied on since 1980.

Wonderful selection of trees, shrubs and perennials that we purchased for our yard. Customer…read moreservice was amazing. Looking forward to purchasing more for our next project.

Been there many times and seems like they cater more to industry people. The outside staff is very…read morenice and helpful. The inside women who do the cashing out always seem a bit grumpy specially the manager who you're buying thousand worth of plants/trees do you think you'd get a discount? Theirt selection is large and they seem to keep their product and good standing. Wish they had a warranty on their products for at least one year as everything is above average pricing When we have time, you certainly go to other places for our needs.

Always great to go to shop at a place which is not necessarily a big box store. They have just…read moreabout anything you may need and the staff to assist you in a more personal way. It's imputó not lose places like these. By local.

Everything went well. For a small hardware store they always have whatever I need. It's old school,…read morewhich, sadly, means they truly want to help you, are personable, and do help you figure out what will help you with your project.

They always have a recommendation for what I need for the current home problem. And they always…read morehave it in stock at a reasonable price. They are always busy but never too busy to take time to understand the nature of what you need even for the smallest purchase. Highly recommended for all home and garden needs.

Father and Son are the experts. I'm so grateful to have their knowledge. They helped my Dad for…read moreyears and now they help me. Very supportive of the community and seem to have all the little things you never thought you needed.