I purchased cabinets from Home Depot in Orange. They used Rovics as their subcontractor for the cabinet installation. Overall, they did a subpar job.
1) Let's start with Vic, the owner. He says he's been in the business for several years. So why didn't I get better advice? He came over to our house while our entire kitchen was gutted so he can see everything. I flat out asked him, if there was any advice he could give me prior to installation? I told him the scope of the project. He just stood there, staring at my bare kitchen with his arms crossed and said "Nope." a) He failed to tell me that I needed to make sure the microwave ducting opening was in line with the new cabinets. I had to move the ducting afterwards. b) I told him I needed to add flooring to fill in the gaps. He didn't say anything. I thought the flooring would butt up against the cabinets. He didn't tell me until afterwards that the flooring goes "under" the cabinets. It would've been a much easier job to add pieces of hardwood flooring before, rather than making precision cuts after the installation. c) I didn't have a water line behind the fridge. How about...hey customer, how about adding a plumbing line with a connector behind the walls rather than running a line through the cabinets? Come on man. Give me something! Ok, so maybe I should've thought of this but you're the professional!
2) Now let's go to the installation. The installers were nice guys, however, not very skilled. On a skill level of 1 to 5, they were a 2. It's easy to install cabinets level to a wall and screw to the studs. The difficult part is making precision cuts and paying attention to the details. For example...making a 7" hole in the top of the cabinet for the microwave ducting. They did a free hand jagged circular cut for this. Really? You mean you're professionals and you DON'T have a 7" hole saw? Also, when you drill into another cabinet from one side to another, place a piece of wood with a clamp on the other side so you don't have breakout. Rookies. They free-handed a straight cut for the cabinet base under the sink so the cut was all jagged. Hey, how about using a straight guide so you can get a straight line? Vic's solution...put a piece of molding over the gap to cover the poor workmanship. Lol. Lastly, the crown moulding was terrible. Most of the corners were offset. So I got into an argument with one of the installers. I told him it didn't look right and he got defensive, blaming the unevenness of the ceiling. So then hang it to the lowest point of the ceiling, then fill in the gaps!? I told Vic I needed to hire a professional to redo the crown. So, I did and it looks perfect. No complaints.
So, if you're getting your cabinets from Home Depot...do NOT use Rovics Construction for the installation. The beautiful cabinets that you are spending tens of thousands of dollars on, are only as good as the installation! read more