They did high quality work on a timely basis. Great customer service as well. My car was ready…read morewhen they promised.

Wanted upgrades for a '72 Corvette. 13 weeks and $42,000 later, I couldn't drive the car. Had to…read morehave it towed home. They also put in the wrong transmission. Then that looked at me like it is my fault. " Buyer Beware"!!'

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

Sarah and Matt were amazingly helpful. They both seemed extremely knowledgeable about what I needed…read moreand provided excellent customer service. It was a long day of car issues for me and the best part by far was how well this team took care me.

I would give Eric ten stars if I could…read more My family and I found ourselves in a nightmare situation: our wheel bearing failed in Chicago traffic, halfway through a cross country road trip with two kids and a dog. A frantic Google led me to Eric. I called him and, unlike every other mechanic we reached out to, he took our emergency seriously, and assured us he'd look at our car right away when we got to him. True to his word, he had our car up on the lift within 15 minutes of our arrival, and brought us over to show us the (sadly very catastrophic and obvious) failure of our wheel bearing, and the other systems it had taken out with it. He gave us an itemized clear estimate, which identified a part he wasn't sure we'd need, and clearly laid out our best and worst case scenarios. His costs and timing were exactly as advertised. Thankfully we did not require the extra part, and he was honest about that. Eric was kind and friendly, got us the information we needed when we needed it (making extra phone calls to give us a clear timeline), and let all of us (including our dog!) hang out in his very nice clean waiting room. He had sodas, and a TV, so the kiddos were happy, and we were back on the road within 4 hours of our arrival which felt like a small miracle. Our car is running great. His costs were fair and reasonable. While he isn't immediately off the highway it was very easy to find him, and under 5 minutes' drive from 90. Highly, highly recommended! Bonus: he had some really cool cars he was working on, which we got to check out, and a display of vintage car parts that were fun to see.

I went here to get my tires changed on my Ninja 500. The employees greeted me in a friendly manner…read moreand answered all of my questions. This looks like mostly a moped type of place but they do all types of service on all types of motorcycles. The job was done properly and I have been riding on these new tires for about a month now with no issues. The price for the tire change was lower than what I was quoted by other motorcycle shops. And it got done a day earlier than expected. Much appreciated. Would highly recommend.

I purchased a wonderful car from these guys! Whole experience was great. Everyone from the front…read moreoffice to the service department was great! Owner went out of his way to accommodate me. Plus I came all the way from Indiana. Well worth the trip.

Don't waste your money and time going anywhere else…read more Had a shop in Plainfield (you figure out the name) working on the car previously. The other shop had me by the Short Hairs as they had screwed it up so badly this past spring I COMPLETLY rewired the car. Originally the previous shop was provided with a new harness and it was such a mess when I took it back the guy that wired it asked who created such a mess. Surprised the car didn't catch on fire. Had to buy another harness as well as replaced the swap LS2 harness out. Add to this the 4-link wasn't rotating correctly which Blackdog straightened out. The other shop also fabed up an exhaust system which fell off on the way to Blackdog, it was replaced by Iggy's, this is what they do and what they have been doing for more than 50-years. Since getting the car back from Blackdog my stomach isn't turning anymore and the car is actually becoming a joy to drive. The rear end gear is howling to beat the band, this is yet another install by the other shop, it will be replaced in the next week. I have documented ALL of the issues resolved that were created by the shop in Plainfield and since corrected, anyone up for a Class Action Lawsuit? Lesson learned, DON'T make the same mistake I did unless you have the money to keep tossing out the window and the stomach to take it. Just start out at Blackdog!

From the owner: Our building houses two World Challenge GTS race cars, five championship trophies, several state of…read morethe art street rods, powerful modern street machines and all of the high tech equipment to build them all! Now you have an unprecedented opportunity to get your car or truck built by a professional, championship winning team. So whether you want to build a 32 Ford, update your new C7 Corvette or need professional advice on go fast parts - you will enjoy the Blackdog Speed Shop experience.

Great communication from beginning of inspection, recommendation and estimation of resolving the…read moreissues. Fair pricing and great quality work performed. Very courteous and knowledgeable staff with professional customer care. Was very comfortable with my experience in working with them. Highly recommended if you feel intimidated by other shops you have worked with or considered. Josh and the staff are very friendly to deal with.

Truly above and beyond work! Not only did I drop in after 2pm but they were able to install my…read morefactory wiring harness beautifully the same day! Amazing communication all day and A+ service. I will absolutely be going back!

I brought two of my bikes over to Malaprop recently to have some work done on them. They are…read moreexcellent to work with, the work was meticulous and the pricing was great. Extremely happy to have them in the city! Both bikes were in and out exactly when they promised and I have no hesitation highly recommending them to anyone looking to have work done for routine maintenance, upgrades or modifications. The shop is really cool and almost looks like they had an architect design it. Check out the Elvis when you're there, almost worth a trip by itself.

From the owner: Custom Motorcycle Builds & Serviceread more

I have been searching for brushes for an electric jack hammer. This is not a brand name tool so…read morefinding parts is difficult. A friend suggested to me that this company will likely have the part that I need. I was greeted quickly at the front desk and once I explained my situation this person took my old part and searched through their inventory to find a match. The minute I walked through the door I realized that this was a family owned business. The person I was dealing with was very pleasant and accommodating. I was looking for a $5 part but treated like a major customer. I typically don't leave reviews but I was so impressed with how pleasant my experience was and how genuine the person was that I dealt with that I had to share my experience. Thank you to A plus Electric Motor Repair and to the young gentleman who took care of me....and for having the part that I needed.

From the owner: We repair and sell electric motors that are used to power industrial equipment. We offer on-site…read moreinstallations and motor removal. 24/7 emergency service available. 630-814-9230.

I originally ordered a set of four hubcaps, but unfortunately, only three arrived. I was…read moreunderstandably frustrated, especially after spending over $100 on the order. However, I have to give credit where credit is due. After reaching out to the company and explaining the situation, they worked with me to make things right. They provided the missing fourth hubcap free of charge and even installed it for me at no cost. While the initial mistake was frustrating, what ultimately matters is how a company handles a problem, and I really appreciate them stepping up and taking care of it. The issue was resolved professionally, and I'm happy with the way they ultimately handled the situation. Thank you for making things right and taking care of your customer. I would definitely recommend giving this company a chance.

Used, scratched up and dirty wheel cover. I was real excited when I opened the box, expecting a NEW…read morewheel cover (nothing different was ever mentioned). It was wrapped in plastic wrap, packed well and did I get a surprise after I had announced to my son ( as I was pulling it out of the plastic wrap), "Look, a brand new wheel cover!" Then I saw the curb damage and the black of grime on the inside. The saving grace was I was going to buy 4 but decided it would be best to see what I got first.

I ordered a bike online and it was supposed to be built and ready for pick-up in the early…read moreafternoon. When I got to the store, however, the bike was still in the box, and we were initially told that the associate responsible for building the bike was not at work yet, and the bike would not be ready until after 7:00 that night. Having traveled from Grayslake, I was a little irritated that they didn't have it ready when they said they would. Initially their solution was to ship the bike to the Gurnee store for pick up at a later date. Without going into more boring details, the store ended up offering a different, more expensive bike, that was already built. They honored the original bike's price, which was a few hundred dollars less than the bike we received. They also threw in a kickstand at no charge. What started out as a poor situation ended very well, and I commend the manager and associate (unfortunately, I don't have their names) who worked to make the situation a have happy ending.

Every time I visit this store I can't help but compare it to the Schaumburg location. While the…read morestore is clean and staff is generally friendly, the shoe section is sparse. If they put more attention to departments that are lacking, this could be a great store.