Sadly having just contacted this taxi firm, who I have used before, I was treated appallingly !
The lady on the phone simply didn't understand my distress when I asked for urgent dressings to be collected from a doctors surgery and delivered to my mother's home for the nurse. Obviously compassion and patience are not in her remit neither were her manners towards another lady in some distress and I was accused of being rude to her - I was in tears.....
And to cap it all they don't take card payments !
Shame, won't be using or recommending again!! She cost the company a great deal of money as I would have used them to transport my elderly mum about, on a regular contract, but not after today.
Go to BNC in Bromsgrove for excellent service read more