They are our local taxi company so we use them quite a lot. If you've already booked with them by…read morephone before, the next time you ring they are able to reel off a list of previous destinations you have been to save you the hassle of having to describe where you are going again. The cars are always very clean and the drivers friendly and polite. They always turn up early or on time and will ring your phone to let you know they are outside. Fares are reasonable and they will write a receipt if required. We also managed to flag down a car outside a pub even though they do not usually pick up passengers like this, the driver was very kind and took us home even though he could have refused the fare

A 2 B is the only car service I use around Solihull and they are always there on time with friendly…read moredrivers. One little thing to be wary of - if you are travelling into Birmingham and they say shall I go the motorway route say no because its more expensive even though its quicker! Some kind of weird motorway charge though after a bit of a chat he did reduce the price a bit. Just one to look out for.

After using this company 5 days a week for 2 years I phone to book a taxi and the rude person on…read morethe other end of the phone told me I couldn't book a taxi for the next morning and when I said I've always done this he was rude and patronising with no explanation why .won't be using again!

Local taxi rank, friendly drivers with nice clean cars…read more Never waited more than 20 minuets for a car to arrive and they know My local area and Birmingham really well. They have a base in Blackheath and Broad Street and i don't know if this cuts their costs somehow but they are the cheapest rank i have ever used. Would recommend to anyone traveling towards Dudley from Birmingham, very trust worthy. I once left my wallet in the back of a cab owned by Brookfleet, not only did they notify me straight away, they personally returned it to me the next da with all the cash still inside, amazing.

Friendly professional service. Driver was lovely…read more They arrived when they said they would. Cab was very clean. Able to give me a proper receipt so nothing dodgy. One of the cheaper companies too. Best services in Bedworth, Recommended any time, Cheap price for Airport transfers Specially Birmingham Airport £30.00 day time & £35.00 Night Time, give them a try you wont be disappointed.

5* service! Highly recommend. A taxi provider whose drivers actually have local knowledge! Always…read morecall them & they even took me all the way to Staines & Back for a meeting! Can't fault them. Thank You Smart Carz

I've been using Hot line taxi company for many years and I have always found the service to be…read moreswift, accurate and with a fair, fare, Most of their cars are large and clean and quite new. The service is reliable with friendly and trustworthy, safe drivers. Booking couldn't be simpler, call the easy to remember number and request a car straight away or for a specific time and the driver will call you when your vehicle has arrived and even give you the name of the driver, make, model and reg number of the car to ensure you don't get into the the wrong taxi. This also reassures passengers with any personal safety issues. Hot line has an excellent reputation throughout the Sutton Coldfield area and the firm prides itself and providing a good taxi service at reasonable fares. The company covers all UK airports and offers a return service. The firm now offers fixed pricing on popular destinations such as airports, city centre, hospitals and school runs so you know exactly how much to budget for if you have to make regular trips.

horrible service. called for a taxi to get to an appointment. it would take us 10-15mins to get…read morethere. we called them 50mins in advance. no update. no communication. no taxi. won't be using them again. missed an appointment that is now inconveniently postponed by about 2months. worst part, the service kept giving us false hope. when I called the operator, she tried to play it off as we cancelled it - well obviously I'd cancel it if I was going to miss the appointment! I got a bunch of excuses about how the roads are busy - how about some straight up communication then?! it seems embassy would rather delay its customers to make a few pennies than be straight up and accept that it won't make it. terrible. never again.

On my return to Birmingham, after thirty years. I was recommended to Embassy by a friend. They are…read morewithout a doubt the best Taxi firm in the City. They have never let me down. All the drivers are excellent, and although I shouldn't have a favourite, but if No. 38 picks me up!! Especially to go to work on a Sunday morning, I know my days OK! What a joy it is to get into his car. He's not just a driver for Embassy, he's an ambassador !! So many rival firms have sprung up in recent years, but I would rather walk than use them. Embassy don't let you down.