I
have used Taxis for many years; mainly through business but thought to share my
recent experience.
I recently had occasion to use ABC Countdown in Wolverhampton (http://www.abccountdown.co.uk/) as I was staying
at the Mount Hotel. Upon
arrival (which was prompt) I as greeted by the driver Richard (37) who was very
polite, smartly dressed and spoke with such a warm and polite accent. The
vehicle was surprisingly, clean, in good order and smelt very nice
What struck me, which I have never experienced before, was that he greeted me
by name and proceeded to explain the fare structure i.e. stops and waiting time
and (this struck me as a visitor to the City) exactly how long it would take us
to reach my destination! Never in all my travels ( and I travel around the
world in business) have I ever had that level of service as most drivers assume
passengers know where they're going. He
delivered his service, both in his driving skills and verbal presentation, in a
manner not to similar to a military precision or, as I later thought, like 'Johnny
Cabs' in Total recall! He
was simply excellent; I have to admit and with all due respect to Taxi Drivers,
why on earth was he driving a taxi? Apparently, he recently lost his business
thus decided to drive a Taxi rather than claim benefits which I thought was
commendable. Very rare that you meet anyone with a 'moral compass' let alone a
taxi driver! He
is simply a lost gem and such a waste but what an asset to the Company he
worked for! He should be doing something like either voice overs, marketing
presentation or even on an Aeroplane as an Airline Steward! Quite
simply, you need to experience Richard to understand what I am referring too. If
you ever need a Taxi, I strongly recommend ABC Countdown of Wolverhampton and
in particular, Richard. read more