was quted £27, was charged £39, only 9.1 miles through birmingham , taxi took longer route down M5…read more19.1 miles for his own convenience.

Terrible service. Our driver obviously had no idea how to get us to the Symphony Hall even with two…read moresat navs on the go. I had to give him the post code when we were in town and even then he got lost. Admittedly on return we were late coming out. But our driver was quite rude and then drove way beyond the speed limit and we were all very frightened having to hang on to our seats.

I'm a manager of a retirement complex. An apartment owner left their purse in the ride and hadn't…read morerealised. Driver found it and realised which customer was and rang them to arrange to drop off when near without charging extra to customer. Went above and beyond to return to a very happy customer. Witnessed the return and driver was absolutely lovely. Big thanks to the lovely driver. I have rang the office to send our thanks on. Hopefully you'll get the amazing feedback and gratitude.

Excellent service. Used them for local, national and airport work. Our whole family has used them…read moreand they don't let you down.

If you don't fancy catching the train, then you have the option of getting on a coach. Birmingham…read moreCoach Station is just a five-minute walk from the City Centre and is easily accessible by car and public transport. I have been here whenever I have travelled to Leicester and London. The coaches are regularly on time and I have not had any issues with this place. If you are waiting for your coach, you can always grab a coffee at Starbucks or you can even go to WHS Smith to buy a newspaper/magazine or even some sweets. The one downer is the fact you have to pay to use the toilets. I just find that ridiculous. But there is a toilet on the coach if that is any consolation. From here you can get on coaches that will take you to cities across England, Scotland and Wales. National Express, Ulsterbus and Eurolines are the three operators that operate at this coach station. And I have also found it is a lot cheaper to travel by coach than train. It is not that expensive to travel by coach. The staff here are very friendly and they will answer any questions/queries you have. An excellent station in my view and one I will continue to visit.

The sign that greets you says 'a hundred thousand welcomes'* and on the other side of the coach…read morestation is probably my favourite bit of public art EVER - a big graffiti style mural that reads 'welcome to Digbeth bab'. This is in marked contrast to the welcome you used to receive at Birmingham Coach Station which generally consisted of stumbling around in a dimly lit car-park, narrowly missing being run over by a bus, hassled for money by men who smelt a bit funny and stepping over the pools of vomit outside the Dubliner. I've known loads of people who when they've heard I'm from Birmingham get a funny look in their eye simply because of their experiences of arriving by coach. Anyway it's all changed - the old building was torn down in 2007 and the new building officially reopened in 2009 by (bizarrely) Fabio Capello. It's a different beast all together - the space is light and airy and the signs actually make sense. You can hear the announcements. The toilets are okay. And there's a Starbucks. * In Irish this is "C'ead Mile Failte" so the sign is obviously a nod to the Irish history of the region. Step into any of the pubs round Digbeth and you're likely to see these words over the bar.

Never ever again..this company is worse than a door step loan shark…read more Had an email receipt for £20. 2 drop off 15 minute journey. Utter disgrace. Closed account straight way. These cowboys should be closed down ASAP. Or infact reported to trading standards. Biggest crooks on planet earth.... Uber you are a disgrace.....

Uber is a cab company which operates purely via a smartphone app. It still blows my mind that you…read morecan now order food, buy clothes and now order a taxi through a phone... But I digress. I first came across Uber in London. I was in Baker Street for a work conference and my colleague offered to order us a cab. I didn't see him pick up the phone and make a call, but before I could question this a taxi pulled up and knew exactly where we were going. "Wow", I thought "When are we going to get this service in Birmingham?". I signed up using a discount code (for a free ride) and off we popped to our destination. Our driver even had bottles of water and sweet on board for us! I have since used Uber in London, San Fran, Dublin and now Birmingham. I absolutely love this service. You grab your phone, get on the app, state your destination (you can get a fare quote beforehand if you wish) and it then gives you the details of how long the driver will be (you can also see them on a map), who the driver is and the make and reg of the car picking you up. Due to the cab being pre-booked, you are insured for the journey too and it's all recorded (making it a safe choice). As well as being reliable (and getting updates of the ETA of your driver in real time), the cabs I have taken in Birmingham have been consistently cheaper than other cab companies. A journey from the Jewellery Quarter to the Prince Of Wales set me back just over £6 last week (whereas it would normally be £8 - £10 with other companies). The drivers have always been exceptionally friendly and polite. The fact they are all tracked but use satnav also means I haven't ever been "taken around the houses" or charged unfairly too. If you haven't joined the Uber revolution yet, give it a go. There are a ton of discount codes online for you to give them a go for free... I have no complaints whatsoever about their service so far.

Very good service friendly driver the longest established company in this area I think this is over…read more25 years old reliable taxi company I definitely recommend for other.

Alex is a star! He went above and beyond to help us go back to Moreton-in-marsh in time for our…read morerestaurant reservation at a very affordable price. We've never experienced such a nice and personable service and such a dedicated professional. He truly cares for his customers and does wathever is in his power to help then solve their problem! Highly recommended!

Alex is awesome! Even though my client's did not book with him he was still fantastic to work with!…read moreTop shelf...well done sir!