I have used this company before and I have got to admit that I was very very satisfied with the…read moreservice they are very prompt and friendly, the fare was very reasonable I am sure that I will use them again.

Excellent service extremely punctual and friendly with competitive prices. Would recommend and use…read moreagain.

Booked a taxi to take me to the station, which is a 5-10 minute journey, 20 minutes in very bad…read moretraffic. I booked the taxi 4 hours in advance for a set time. The taxi didn't arrive even after I was calling multiple times asking where it is. They kept telling me "it's on the way", but the taxi finally arrived 35 minutes late. The driver told me he wasn't even dispatched until 30 minutes after my booked time, so they were just lying to me. I ended up missing my train which cost me 80 quid. Later when I complained, they didn't even apologise or offer a refund on the taxi journey. Disgraceful customer service. The driver told me even if you book a taxi hours in advance for a set time, they don't ensure they will have a taxi available at that time. It's just pot luck whether they have one that's free. What a stupid policy for a taxi business, don't depend on this kingkabs for anything.

Had a mixture of service, sometimes good, but generally poor. Some drivers are great, and polite,…read morebut then others are making mistakes themselves, but blaming others, and even had one guy who must have swore at least 10 times in one journey which isn't professional nor pleasant (all the while he wasn't wearing a seatbelt, which is against the law). The worst bit was when I had to wait an hour for a taxi. The firm got a postcode and then repeated back the streetname which was correct, all was well. The driver got lost so we called back up, they asked for the postcode and they got one letter wrong, easy, forgive able mistake. But instead of an apology all I got back was a barrage of accusations saying I gave the completely the wrong postcode and of course they couldn't find us (the streetname they had was correct though.) So in general good value, most of the drivers are nice guys, call centre staff rude, accusing and arrogant.

Had a White Mercedes Abbey Taxi from Hoole to Great Barrow this evening, 09.00am, very clean ,…read moreexcellent tunes, and a very comfortable journey home thankyou Ryan

I used kingkabs from ellesmereport to chester a total of 5 miles using a 6 seater taxi , but…read morestupidly used abbey taxis for the return home , it was a 5 mile journey and kingkabs charged us £19 on the way there but in the way back four the same journey same amount of people we were charged £32 , when I questioned the driver he locked the doors and wouldn't let my 9 yr old son leave the cab to use the toilet he is now very distressed , this company takes the piss and I will never be using them again , it was Christmas day so double time but still ......why was it an extra £13 than kingkabs ...joke