I booked a taxi this morning for a short journey for myself and my elderly Dad. Our drivers name…read morewas Carl. I would just like to say what a pleasant friendly man he was. Very considerate and helpful. Please pass on our thanks. Ann Brookhurst Close

I often use this taxi firm as i work nearby. The taxi drivers are friendly and arrive promptly…read more They have excellent local knowledge and are able to get you to your destination, even at the far end of the city, quickly directly and without fuss. The cars are nice and clean. They are obviously well maintained and looked after by the drivers. You feel very comfortable when in one of their cars and you do feel that the drivers have pride in what they do.

South Liverpool Taxis is a reliable taxi service within Liverpool, they have one of the largest…read morefleet of cars, meaning that they are usually able to get you a cab within a reasonable amount of time. They are particularly useful if you're in need of a taxi from Liverpool John Lennon Airport as they're located just a few yards away. The service is available 24/7.The company also have a private VIP fleet of cars for executive use, they can provide Mercedes, Ford and Fiat people carriers. If you're planning a journey in advance, I suggest checking out the website because they have a pretty accurate fare calculator so you know if you're getting ripped off or not!

I had a dreadful experience with this firm on Saturday night. I ordered a large cab, ten days in…read moreadvance, to take me from Heaton Park in Manchester to Liverpool, picking up at 11:55pm. At 11:30pm I rang to tell them I would be slightly late and asked them to pass the message on to the driver. I arrived at the pick up point at 12:05am and rang to tell the firm I was there. They said they would pass the message on to the driver. At 12:20am I rang to check the size of the cab and spoke to the office. At 12:45am, 55 minutes after the pick up time, I rang to see where the cab was and was told it wasn't coming. To reiterate: this was the fourth time I had rung them in an hour and I had booked the cab 10 days in advance. I was stranded in a residential part of Manchester in the early hours of the morning. The firm said they would send another cab but it would take 40 minutes to get to me. Instead, I managed to persuade a black cab driver to take me home for £120 (instead of the £75 SLT said they'd charge). I feel disgracefully treated by South Liverpool taxis and will never use them again. I would leave them a zero star rating if that were possible.

Called PLT the night before to request a taxi first thing in the morning for a trip to Limestreet…read more I specifically stated that the taxi had to be punctual, I then confirmed the address with them to make sure there would be no issues and bid them goodnight. I live on one of Liverpool's longest roads very close to where PLT are located as well as their namesake, so there is no excuse to be confused by the address. The following morning I rang 5 mins early to confirm (I've had trouble with PLT once before and wanted to avoid any mishaps on their part) and the dispatcher answered stating that the taxi was "2 seconds away." I went outside and waited,waited and waited. When the taxi was 5 mins late I called and the dispatcher let it ring, never picking up. I called another time from my landline a few minutes later and it just rang. Finally, a third desperate call the dispatcher answered saying "I get it off the drivers too, your taxi will be there" she then hung up. I had given them 30 mins leeway, but the train was missed and the taxi never arrived! Liverpool has some very poor cab-hire companies and I've missed trains before, but the sheer lack of sympathy and concern by the dispatcher and the atrocious service make this company the worst I have encountered.

From the owner: Manchester Airport Pickup and Drop Off , Airport Transfers. Minibus and Luxury Saloonsread more

Thursday 24th Feb - Failed to send a cab for my Aunt and Uncle to get to their great-niece's 24th…read moreBirthday because they were too busy when they took the call and forget to book it in, meant they arrived half an hour late causing complications for the restaurant handling a party of 11 people. Friday 25th Feb - Despite booking on 21st and confirming TWICE after that transport for 8 people in in an 8 seater, or if that was unavailable 2 cars, for THEIR suggested time of 12pm pick up and knowing this was for my Mum's funeral failed to send transport and when contacted advised it would be another 15 mins. Had to phone the funeral directors at very short notice and arrange for them to pick us en-route to my Aunts house as opposed to meeting us there. Definitely not what I needed at a time of grieving. Absolutely shambolic, unprofessional and unreliable service.

Discriminates against large disabled people! I was leaving…read moreArrow park hospital hours later after being rushed in and having a blood transfusion. I ring argyle sat taxi's for a larger car which i know they charge you more for (time and a half) so the girl asked me why do i want a larger taxi.... I tell her because im a bariatric person and need a car that's high enough to get in (as can't get in low down cars or small ones) after quizzing me to why i want a bigger taxi and being a bit invasive she then tells me its booked in and will be with me soon. After waiting 5 - 10 mins a Toyota Prius turns up and the middle eastern taxi driver winds down the window saying something which i could not make out, i was shouting over i ordered a 6 seater/larger taxi, then i shouted over its fine ill try and get in and the driver starts shouting aggressively out the car but still not audibly recognisable to what he is saying and then aggressively drives off. I rang the taxi office back up to be told "oh im so sorry he usually drives a 6 seater car" When that was a lie as the tracking comes up with what car he is driving. she then goes on to say she doesn't have a 6 seater or SUV normal car out working that evening which was a load of fabricated lies as i sat on a hospital wheel chair with 2 health care assistants for ages watching countless bigger argle satellite taxi cars pull up for other customers who arrived after me to the front main entrance, I then try to book a taxi through the automated service for a pick up again without talking to the woman in the office and i get a nasty call back from her saying did you just try and book a taxi before and we told you we don't have anything available... I said yes i did why... im then told that they are refusing to supply me a taxi because ive supposedly wet myself and the middle eastern guy had told the office ive pissed myself which was the worst LIES ive heard to a reason why they wouldn't give me a taxi. first of all im 34 years of age and I don't piss myself and never have done, 2nd of all my pants were not wet at all from anything else (spilled drink, etc) The absolute disgusting taxi company wouldn't take me because im a large person (bariatric) with mobility issues! So i tell the woman i do not have any wet patches on my shorts and i just need a card to get me home as im stranded and need to get home (upset by this point as im cold and in pain) and the woman in a patronising voice keeps saying how they have no cars available and cannot get me a taxi, so i say to the woman, Are you refusing me service to which she replied yes for the rest of the day/night... By this point im fuming because of the lies and discrimination towards a bariatric person with limited mobility just trying to get home! All because the company's control room staff are incompetent of sending you the taxi for your need and there drivers are a bunch of lying scamming rats who make false claims to refuse to take you in their taxi. All the woman had to do from the control room was send me another car and apologise for the mistake, she could of even put it to me that the driver said what he did so i could address that i was not wet or had any wet patches on my shorts and that it could be due to poor lighting as it was dark outside and could of been a shadow. Baring in mind i was with 2 healthcare assistants as they helped me by pushing the wheel chair to the front of the hospital and stayed with me to chat and wait along with me. I have witnesses of the discrimination and lies from the drivers actions and the woman on the phone as it was on loud speaker every time! DO NOT USE THESE CLOWNS WHO LIE AND DISCRIMINATE YOU!!

My partner called for a taxi and after waiting 50 minutes outside no taxi showed up. After a phone…read morecall she was told there was a taxi in the area and it won't be long. The taxi still hadn't shown up after a further 20 minutes. We certainly will not be wasting our time on their "service" again.