Our toilet wouldn't stop running, water continuously was filling the toilet bowl and splashing…read morevigorously. We called On the Side Plumbing and they arrived within 30 minutes. The technician had all of the needed parts and was able to fix the problem in 15 minutes! The technician, Ken, was professional and friendly. We are so grateful!!!

From the owner: Locally owned and operated, We specialize in Residential Service Plumbing. Faucets, Toilets, Water…read moreHeaters and Drains. We now offer power washing Services for your home or commercial property as well. Call us for an estimate!

Home warranty company hired them to replace water valve in toilet. In the process the technician…read morebroke the porcelain. The technician said he would come back the next night with a new toilet. He showed up the next at 7 pm. He tried to pass a used toilet as a new one. Didn't work right, the bowl was scratched up and the top of the tank didn't fit the tank. The owner made several promises to get it fixed but never showed up. Stay away from this company

My home warranty company hired them. They picked up the job last Thursday for Friday. I called…read morefor a better idea of when they were arriving since they are 3 hours from me, and he told me they weren't coming due to someone quitting and a truck breaking down. I then got an email on Sunday that they'd be at my house on Monday between 7a-11a. I had to call into work. I called them at 9a Monday for a better idea on when they were arriving, no answer and voicemail full, it says to text. I text and they read it at 1130a and didn't reply. I called two more times and text at 2p which they read at 415p. Never showed, never called. I have reported them to my home warranty company.

Recently bought a fixer upper and decided to call a plumber to install the new toilets ! Izac did…read morea great job Neat clean and personable ! 2 things off our list thanks guys! On time efficient and let us know arrival time

I'm not impressed. The plumber came out for a few things. My toilet was leaking. After he left the…read moretoilet continued to leak. I called them back to let them know and they said someone would come out the next day. Well know one showed. I called them back again and finally the Plumber returned. As far as I can tell on my bill it looks like I was charged for the second time he had to come back. That seems crazy to me as it was his fault he did not fix it correctly the first time. We will not use them again.

Had a serious drain clog and it was fixed promptly and professionally. Tech was friendly and…read moreprofessional. Winters isn't the least expensive plumbers around, but they do excellent work and respond quickly.

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

My husband and I had the crew from Brian's heating and cooling out to replace out heating and…read morecooling system along with moving the heating unit to a completely different room. I was very pleased not only with their work ethic but also with their willingness to fix issues that were done incorrectly by contractors before them. I am not extremely mechanically inclined but the technician Adam was patient with my questions and went out of his way to explain things to me. Overall this was the best experience we have ever had with any contractor we have had complete work in our home. Sherry and Stephen Titzer

It's really hard to find good solid reliable companies that practice the old-school type business…read morestrategies (honesty integrity and professionalism). It all started by contacting them to get a simple quote their were on time and their price was very competitive. The most impressive part was that Kevin was very patient and extremely knowledgeable about the work that he was quoting and explained step-by-step exactly what he will be doing. After receiving several bids, I went ahead and asked for a quick start and they jumped on the working mediately and finished up in one day! I even had to step out and told Kevin I would be right back and had another contractor show up and Kevin was nice enough to let the contractor know what I needed done since I was not present, this is called going above and beyond! Do not waste your time shopping around, trying to cut corners, go with a credible company that knows what they're doing, experienced and the price was respectful. I am happy! Oh before I forget, after the installation there was a small issue that was a concern, they immediately addressed it and were there right away! This to me was impressive because they back up their word on service!!!!! Thank you Brian Schmitt and crew!

Had a drain blockage and came Out to…read moreSnake pipe. Did not fix problem. The gentleman was nice but did not check to ensure that septic was full nor did he check the small overflow to see that was blocked. Called Hudson's after getting septic dumped. Which was found out by Another pluming Company. Hudson said I would have To wait until tomorrow. This is after they charge Us and did t fix the Problem. Very poor customer service. Cartersmyplummer came right out. Fixed the problem. I will never call Hudson pluming again!

We stopped in their showroom on our way up to Indianapolis. We hired them to flush our tankless…read morewater heater, and we liked their work so much we decided on a membership. We signed up for a membership service i was pleasantly surprised how much they have in their showroom. My spouse discovered the delta faucet she wanted for the kitchen. The staff was extremely helpful. The faucet will be installed the day they flush the tankless water heater. They are so much more than sink and tankless water heater people. Find what you are looking for and purchase it. They'll install it and maintain your plumbing needs. They even work on new construction.

Our general contractor used HFI for our plumbing work on a re-model. The crew was knowledgeable,…read morefriendly, professional, thoughtful and detail-oriented. I was amazed at their clean up after their portion of the job - even cleaning up after other trades that had been in. I would recommend. :)

Called to have a new thermostat installed on a heat pump. I ask what they charge and the girl told…read moreme they charge $110 per hour and the charges start when he arrives. The man came and installed a non-programmable heat pump thermostat that costs less then $40 at home depot. I was charged a $110 diagnostic fee and then 214.84 for the thermostat plus and 18.00 fuel surcharge. I paid $354 for less than an hour of work. Make sure you get the charges clarified if you use these guys and buy your own thermostat!

We needed a new water heater installed. I left a voicemail last night. This morning at 8am I got a…read morecall from Joshua. After a few questions he gave me a quote over the phone and an ETA for service. I called some of the other BIG guys and they wouldn't give me a quote and could barely guarantee a time frame. Daniel Brown Plumbing had the entire installation done in just over an hour with zero issues or up-selling of services. I will forever recommend and utilize this company for all my plumbing needs. 5 stars is an understatement.

Good communication, fair pricing, great service and a solid installation of a water heater.read more