Our general contractor used HFI for our plumbing work on a re-model. The crew was knowledgeable,…read morefriendly, professional, thoughtful and detail-oriented. I was amazed at their clean up after their portion of the job - even cleaning up after other trades that had been in. I would recommend. :)

Called to have a new thermostat installed on a heat pump. I ask what they charge and the girl told…read moreme they charge $110 per hour and the charges start when he arrives. The man came and installed a non-programmable heat pump thermostat that costs less then $40 at home depot. I was charged a $110 diagnostic fee and then 214.84 for the thermostat plus and 18.00 fuel surcharge. I paid $354 for less than an hour of work. Make sure you get the charges clarified if you use these guys and buy your own thermostat!

Eric and Jeff (the machine operator) helped us out in a pinch. They did a quality job, were very…read morehonest and straightforward, and gave a more than fair quote and final bill. Great folks, and an easy 5/5.

We had such a wonderful experience with this company and Eric in particular! I truly can not say…read moreenough good things. Eric came to our house at 8pm on a Friday to check out our septic pump to see what supplies he would need when he came back on a Sunday (!!!) to replace our pump before we left on vacation! His prices are very reasonable and Eric is the nicest human. He took a huge weight off of our shoulders by being flexible, kind, and skillful. Will recommend Garey's Sewer and Drain forever!

HORRIBLE HORRIBLE HORRIBLE!!!! Worst customer service in my life. We hired them for master bathroom…read morerenovation. They sent a guy who spoke little English who said he could demo the bathroom in half a day. He proceeded to cut two water lines and LEAVE 20 min later without telling me (I was in the house). I called Riverway, they said he was overwhelmed and can't do the job and they can send someone else Tuesday. (This was Friday). I needed our water main back on, the girl on phone said she can send someone OR my crew can turn it back on "either way". My crew turned it on. Hours later I get home and realize my basement is flooded and ceiling busted through under the shower. Riverway owner was horrible on the phone to me!! "Your crew turned the main back on so legally I don't have to pay for this!" Terrible tone and attitude to me so my husband then took over. Riverway refused to pay for the service master cleanup/fans and has now ghosted us! All over $3,000 worth of repairs. I've texted owner multiple times and he will not respond so we have to pay for it ourselves. I'm telling everyone I know to never ever ever use Riverway!!!!

We had a new hot water heater put in recently and working great. Really enjoyed interaction with…read morethe technician and he provided me with both verbal instructions and written information on the new system. I also inquired about a home filtration system and was advised not really needed with the better quality of water in Monroe County. A recommendation was made for a sediment filter system as we have had some issues with some PEX water lines and their inline filters that were installed less than 10 years ago by a different plumbing company. Very nice people to work with and we were very happy with the cost of the work!

Aim To Please was recommended to us by a neighbor after a third plumber failed to solve a problem…read morein our basement. (One of the plumbers didn't bring a snake and asked to borrow ours.) We were a little worried when we heard pounding from the basement but they were fixing the actual problem -- a broken grate. They were so incredibly helpful and polite and kind. Thank you.

Same day service, good pricing, excellent clean up. Answered phone, no message required. If I need…read morea plumber, this is who I will call.

These guys were great! Saw the reviews here on YELP and took a chance on them . Dan was prompt,…read morefound my problem and fixed it in a flash, and was a very nice guy to boot. I recommend them.

Wonderful locally owned company! Great service and wonderful people to hire.read more

Best Plumber EVER! Courteous, professional, efficient and reasonably priced. I will continue to…read moreuse MD Plumbing for all my plumbing needs! Recommend!

I just had Grimes Plumbing out to my house to install a new faucet fixture in a bathroom sink. The…read moreguy doing the job slipped as he was cutting the drain pipe, and hit the sink, which broke. When I spoke to his boss (a co-owner) by phone, I was immediately told that the cost of the sink would be my responsibility. The owner that I spoke to was aggressive and hostile from the very moment I began speaking to him. He made no effort to apologize for the damage or to say any mollifying words whatsoever. His first words to me were this: "Sir, this is not our responsibilty. Here's what's going to happen: we will find a replacement sink and it will be charged to you along with the installation cost of the fixture." When I objected, he told me to get off "his worker's phone" (it was my own phone that I had lent to the worker in question). I am a reasonable person and I am not accustomed to receiving this kind of treatment from anyone, much less a company one would expect to value its relations with its customers. Needless to say, I sent the plumber on his way. I will never call Grimes again and I will spend the next 10 years telling this account to all my friends and acquaintances. I had an electrician and a construction worker doing work on my house at the same time, and they were dumbfounded at the way I had been treated. It seems to me that Grimes just bought themselves some rather expensive and damaging P.R. The worst thing is, I originally called Grimes based on the rating they had gotten here on the HT site. My electrician later told me that Grimes is known for having the very highest rates of any plumbing outfit in town. I would advise you not to do business with them. If their rates cant purchase security for the client, they are not worth it.

I was very impressed with the professionalism, punctuality, and personalities of Charlie and Alex…read more I felt they did a stupendous job with my 30+ year old central air system. I highly recommend Commercial Service. They have a wonderful and very fairly priced bi-yearly maintenance package that gives me peace of mind. I only review companies that I think are outstanding!

This morning I walked into the kitchen and discovered that water was leaking from under the kitchen…read moresink. Within two hours Commercial Service had a plumber at our house. He discovered two sources of the leaking water, fixed one immediately and restored water supply to the rest of our house. He recommended a new kitchen faucet to replace ours, which was part of the problem, checked local availability and I was able to pick it up on my way home from a medical appointment. Soon after I got home, another Commercial Service plumber arrived, installed the faucet and double checked to make sure that the dishwasher wasn't part of the problem. Before the second plumber arrived, the first plumber had contacted a mitigation company and they sent a rep to evaluate the situation. By the middle of the afternoon they began the work of drying out the areas that had been affected by the leak. The scheduler at Commercial Service was very kind and did all he could to orchestrate this much appreciated help. We are very satisfied and very grateful!

Highly Recommend! A Seamless, Professional Flooring Experience…read more We had an excellent experience working with Floor Coverings International in Bloomington. From the very first in-home consultation to the final installation, Luke and his team were professional, knowledgeable, and truly customer-focused. What stood out most was the convenience--they brought the showroom to us, which made decision-making so much easier in the context of our own space and lighting. We never felt pressured, and the design consultant was incredibly helpful in narrowing down options based on our style, budget, and durability needs. Communication was clear throughout the process--and that was no small feat as we were mid remodel, new construction, etc. A very complicated project. Timelines were met, and the installers did a fantastic job--efficient, respectful of our home, and cleaned up thoroughly when the job was done. If you're looking for a flooring partner who values quality work and customer care, I'd absolutely recommend Floor Coverings International in Bloomington. Of all of the contractors we've worked with during this move, they have, by far, been the best.