I went to Roti for the first time last week. Went to the Lincoln Park location off North Avenue and it was fantastic. The service was outstanding and the salad was delicious. SO WHY DID I GO TO HYDE PARK ROTI? Why did I have to be treated like a criminal because I pointed to the food choices? Ulyssa, the rude girl, told me not to point at the food. Her voice and tone were so nasty. If that was forbidden then the rude girl could have spoken to me in a respectful manner. Instead, she spoke to me like I was a child and she was the mean, unkind stepmother. Ulyssa or Alyssa, whatever her name, needs some instructions in customer service. Roti Management please teach her how to talk to your customers with courtesy! read more

This used to be one of my favorite places to go eat at but the prices went up drastically, the food was cold and they have a completely different menu. They took a lot of the good items off. So let down that this restaurant went downhill. This used to be a more affordable Mediterranean food, but now they cost as much as cedars down the street and almost twice as chipotle next door, so it pains me to give this review. read more

I'm a business owner on 53rd St. We need a well-functioning Roti restaurant: this location has good potential! I've been here 6-7 times, but my experience has been more bad than good, and I'm reluctant to return. Pros: 1. Healthy, tasty food, lots of vegetables, usually well-prepared. 2.Staff can be very sweet and responsive to customers. Cons: 1.Some staff are terribly unpleasant and have poor customer service skills. 2.Restaurant is out of basic items such as cooked chicken, falafel or various vegetable dishes. 3. Waits for basic items have been as long as 20 minutes! 4. It's not fair to pay for a "bowl", when 2-4 items that should be part of the meal are missing! Please address your staff shortages, take time to hire talented staff, address training issues, and address the problem of item shortages. read more

I liked the falafel a lot, unique but the review reflects the fact that the person serving us had no mask on and was talking to us asking what we wanted on top of all the food. That's just never cool let alone in a pandemic. read more

The food at Roti was decent--it had a Chipotle-style feel where you got to customize your plate or salad bowl with whatever you wanted. I got a plate with half-half chicken and steak and a bunch of sides and toppings-rice, cous cous, green schug sauce, tahini, veggies, hummus, and a piece of bread. The food was decent and tasted pretty similar to a Chipotle burrito bowl in my opinion.The food was a little salty though and as a result, I was drinking a lot of water which made me feel a little bloated. The prices were also similar but if you are feeling a little more Mediterranean, I would choose Roti over Chipotle. Other than that, I think the two restaurants are pretty comparable in every aspect. read more

Roti - Mediterranean Near Me - Chicago, Illinois

I'm not the biggest fan of Roti and I have had it twice so after a few years I decide to give it a try today, June 4th 2023 but I didn't get a chance to eat it because of what happened prior. I was at the roti on the 53rd Street location Hyde Park in the afternoon. I decided to try the harissa pita. As a person was going to fix the pita, they first cut the pita bread with some kind of scissor which already had a little stuff on it, I gave that a slight pass but what bothered me that was to come next was at the person put the pita in the brown wrapping and placed it on the slab. But then picked up some coupons or some kind of paper item and walked to the other end and came back and didn't even apologize for it. But then also though the person had gloves on put that gloved hand inside the pita to kind of open it up. That's when I walked away. Why would you not change your gloves. I was very disgusted and I even said to the person. I don't want it anymore because you touching every little thing and I left out. Needless to say, I will never eat at roti again. Maybe it's just my luck. read more

Very disappointed. I had learned Roti was under new management and the changes slowly began. 1st it was the menu change, no big deal. Then the bowl got smaller and the price never changed, ok. The last straw the scooper got smaller for the veggies and they watered down the sauces, that's where I draw the line. This will be my last visit to the location in Hyde Park. read more

I placed an order online and it was scheduled to be ready for pickup after 15 minutes. I arrived after 20 minutes and it still had yet to be cooked at all. Then they cooked it as I waited an additional 15 minutes for food that was supposed to already be cooked and bagged up for me to pickup and leave with. The salmon was over cooked and dry as paper. I should have checked my bag once I saw they rushed to make my order when I arrived because my extra pita that I paid for was missing from my bag once I finally got home to eat it. Would not recommend. read more

This place is always good, I love the food, the people are always nice. During covid, I appreciate people working in restaurants (and in any job that comes in contact with the public) a million times more than I already do. Tonight, the girl who helped me was super polite and friendly, we exchanged "how are you"s.... it's harder to hear with masks but I appreciate when people say it anyway. The place is decorated for the holidays with garland and a tree, and they have white blinky lights up and down along the space where you wait in line... it looks nice and festive! As I left we said Happy Thanksgiving/Happy Holidays, I could feel the smiles from behind the masks. I've always been a smile person, it's always nice to get one back, especially from strangers. Now that we don't have that for a while, it's extra cool to experience positive forms of communication. So thank you to the two awesome girls at Roti Sunday night Nov 22nd! You guys made me feel much better in this f-ed up crazy scary time. Be safe everyone. read more

If your a person who doesn't like their food touching, this is not the place for you. But if you are a person who enjoys flavor, healthy portions, and veggie options, this is the place for you. All their flavors mix well together and you can taste the herbs. Don't forget to mention if you're a student or staff of the university for a 10% discount. This is a good lunch spot and the menu is easy to order off. Plus, you can just point to what it is you want. It's a balanced, wholesome meal. read more

Roti - Chicken Roti Rice Plate with pita - $10 flat without discount - Mediterranean Near Me - Chicago, Illinois

My son took me here for Mother's Day. I ordered my food to go. I got a bowl with salmon, rice, veggies, and ranch. When I got home I discovered the salmon was hard, as though it had been sitting in the container for a long time. The salad was welted. The meal cost $17. This was a very disappointing experience, especially on Mother's Day. read more

I never write reviews but I love Roti and I love THIS Roti! I come to this location at least 3x a week. Vicki, Tim, and the whole staff are amazing and so sweet to me. Though they can't help be to recognize me because of my frequency, they treat me like a familiar face but with new energy and excitement each time! The food is fresh, well seasoned, and delicious!! I am vegan so this is a great option for me when I don't feel like cooking or need something quick. I get a falafel rice plate or salad and it's just the best. Even during rush hour I'm in and out.. never a long wait! And when they are out of something I want, they always accommodate me. I literally love it here. read more

Roti - Staff hooking my plate up! - Mediterranean Near Me - Chicago, Illinois

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The food here is very good. Although portion size is small, this is one of the few descent places in Hyde Park where you can get a healthy(ish) meal. What really consistently sucks at Roti in Hyde Park is the service. I'm not sure if it's poor training, or bad management, but it's been consistently very bad. Each time I go in, I feel like I need to fight a small war to get a correct order. The staff are permanently in a bad mood, and they get especially upset at special requests. It's gotten so bad to the point where I just won't come back to Roti unless there's a management change. read more

DO NOT EAT HERE. My wife and I ordered take-out last night and it arrived cold. Despite our suspicions we ate the lamb, chicken, and hummus that we had ordered anyways. It was almost $50 after all and we didn't want it to go to waste. HUGE MISTAKE. This morning we both woke up to stomach pain, nausea, and diarrhea, clear signs of food poisoning. We will not be dining at this location again. We hope they make the necessary changes to ensure safe food for their customers. read more

I never been here and glad I went. The young man was so kind. Being it was my first time he let me do taste test and recommendations he had was GREAT. Highly satisfied. read more

Meat was very dry, pita was damp, delivery slow, price relatively high - I won't reorder.

If you're sick of Chipotle next door, you can get Mediterranean food in a similar choose-your-own-combination format here, and frankly the results might be even better. On a bed of arugula or spring mix you can get a flavorful meat, all sorts of vegetable add-ons, including pickles, pickled onions, cabbage, tomato-cucumber salad, and much more, plus some good sauces. The results are very flavorful, reasonably healthy, and will probably be a mainstay on our list of quick dinners in the area. read more

Obviously Roti is always delicious, but the STELLAR service at this location inspired me to leave a review. We visited on 2/28, and the two women that helped us were so friendly, lively, and fun. Unfortunately, I live on the north side, or I would frequent this Roti often! also, the cauliflower rice is a bomb addition to the menu read more

This is my second time visiting Roti MM. Let me first start off by saying that the Customer Service here is 5 stars hands down. I felt welcomed and the atmosphere was great. I must say the Falafel is what brought me back. On this visit I tried my first rice bowl with Falafel ! I asked for everything on my rice bowl. I also tried the yogurt sauce and green sauce ! Omg Everything was amazing ! I also receive 10 percent off for the student discount ! They also have Outlets so you can charge your phone or laptop . This place couldn't get any better. read more

Roti - Wow - Mediterranean Near Me - Chicago, Illinois

Yummy! One of the best chain Mediterranean food chains I've visited. I'm not a vegetarian but I didn't mind the meatless options. Super yummy and very fresh during this covid-19 crisis! Thank you for the great experience! read more

I am extremely upset to order my normal roti salad and have it show up half the size it used to be. It's not enough for a lunch serving let enough for dinner. Total rip off. I am never coming l roti again if this is rotis business practice. read more

This was a real adventure in personalized meal preparation. Roti taught me that as the captain of my own ship, I could demand all the onions, rice, cabbage, chicken, and vegetables that my important self desired. I was but a Roti newbie when I stepped into this establishment, but the staff guided me, gently, tenderly, through every step of the ordering process. I also want to give a shout-out to the quiet revolution that has taken place in restaurants all over Chicagoland, of making tap water easily accessible to patrons. A small step for restaurants, a big step for thirsty hungry people everywhere. Chair hardness rating: soft and plushy and totally hygge. Temperature rating: a little breezy. read more

Plenty of vegan choices at Roti. Today I got the salad bowl with falafel as the protein. Plenty of options, I really like adding the pickled onions as it gives the dish the right punch and I usually mix two of the sauces and build a monster bowl or on lighter days I'll just make it into a wrap. For a quick pit stop that's fast healthy and convenient I'd recommend Roti. You should be able to get in and out of here right around ten bucks. read more

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I want to thank Roti for everything they have done for me. I currently attend the U of C, and due to COVID, all libraries, cafes, etc have been closed. I absolutely HATE studying in my dorm room. It literally gave me depression. Once restaurants started opening up a bit, I found this little spot. I would study here and always bought the spicy lamb meatballs because I didn't want to be one of "those customers" that didn't buy anything (they were bussin too lol). This place was GREAT for studying. Lots of open spaces, outlets, and the food is pretty good -- and healthy as a bonus perk! The covid precautions were great too. I felt very safe. I got so much work done here. The icing on the cake is the service. Everyone was extremely nice. They saw me come in everyday and eventually introduced themselves to me individually (even their manager). This was something I didn't expect coming from a chain. Nevertheless, the staff really went above and beyond. I'm not sure how they trained their employees, but please keep it up! To the Roti staff and management, thank you for allowing me to study here for the past 6 months. I really cannot thank you enough. read more

I'd really love to give this place 5 stars for taste and as a healthy alternative, but this particular location lacks the customer service and food aesthetics to reach that potential. I walked into this establishment, unbeknownst to it's name due to a horrible customer service experience at the Chipotle next door. While I received an upgrade on food selection and wait, the customer service was unfortunately the same. No greeting, employees talking to each other about job issues as if the customers weren't present, food presentation wasn't appealing and the meat was cold (although tasty), throwing your order in the bag, did I mention customer service? The cashier basically acted as if he was selling items in the streets! I loved to visit the location again because it's close to home but I think I will get better quality food, presentation and service at another location? It's so sad that some people just don't understand or care about the concept of good customer service - maybe this staff needs re-training...this is your brand! read more

Oh my goodness, why have I never eaten at Roti before? I kid you not, this was probably my favorite meal of the year. If taking into account price+quality+portion-size+taste-- NO OTHER meal has beaten Roti thus far. For those who haven't been, it's basically the Mediterranean version of Chipotle. Start with your base of either rice, pita, laffa wrap, or salad. Choose your protein (chicken roti/white meat, chicken kabob/dark meat, steak roti, lamb meatballs, salmon, falafel). Then pick your veggies and toppings! I started off with the Laffa wrap because I've never had Laffa before. It's basically their version of a wrap/tortilla. I got the chicken kabob topped with cabbage slaw, olives, sumac red onions and finished with dill, cucumber, yogurt sauce and tahini. I also got a side of falafel and hummus. Seriously, I can't even explain how delicious this was. Ever eat something so good, so unexpected that your eyes light up and your tastebuds are dancing in happiness? That's my first experience with Roti. The chicken was so flavorful and tender, the toppings and sauces were so bold and texturally versatile and pleasing, and the laffa was the perfect vehicle to wrap everything in! Even though the laffa itself is more than enough to fill you, I couldn't stop eating the falafel with hummus. Seriously, some of the best falafel I've had! It wasn't too dry and bland like others I've had before. I barely spent over $10 to have myself completely stuffed and completely satisfied with one of the best meals I've eaten in a looooong time. Even when I'm in the suburbs, I'll trek up to Oak Brook and Schaumburg just to eat here once a week. You can't go wrong with Roti, it's seriously my new favorite QSR!!! read more

I ordered their Salmon on Greens. The order was delivered without the salmon and the pita bread. I called to ask for a replacement. When I told them why I had called, they immediately put me on hold for 15 minutes before they came back on the line to talk with me about the problem. They then said they had no drivers so I never got my food. They did say they would credit my credit card account for the order in 3-5 business days. Overall, the worst service I've gotten from a restaurant in years. I won't be ordering from them again. read more

I had a roti chicken wrap - pretty flavorful/juicy chicken which was nice. There were a lot of toppings and I wasn't too familiar with all of it, so I guessed and went with the garlic and red schug sauce, which seemed to work well - interesting sauce mix - sweet/lemon-y/spicy pepper-y. Had some quinao/cauliflower mix as well as some red cabbage/carrots, and pickled red onions. The vegetables were all well cooked and flavored, balanced well with everything else, which is really refreshing from a fast casual place. Extremely minor complaint was half an olive got into the wrap, which in olive fashion overpowered everything else... Welcome addition to the neighborhood. Wasn't too crowded around 4 PM on a Wednesday. This ran under $8. As filling as the next door Chipotle's burrito. I will probably get a rice bowl ($9) next time since it's easier to eat than a wrap. I think I'll ask for more toppings to get more money's worth. Very friendly staff! Nice interior... feels very comfy and warm, kind of like an IHOP or Panera Bread, except... not. The music playing was kind of annoying, sounded like a whiny guy with a guitar or something. Oh well. I can let that slide because the food was really good! read more

The food is quite tasty. There are a lot of options to add to your order. I also like that roti is another healthy choice of food in hyde park. The food here packs flavor and you can also add to your liking. read more

Roti - Mediterranean Near Me - Chicago, Illinois

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Awesome selections and great veggies. Loved the meatball rice plate! Threw everything on there, hummus, tahini, roasted vegetables, olives, couscous etc read more

Roti - Mediterranean Near Me - Chicago, Illinois

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This is an update: Though the initial experience at this location was not the greatest, to receive an email from the company to apologize for the experience shows the company cares! Not many care about 1 bad experience/review when they have hundreds/thousands who visit them daily. Thanks Roti read more

The Chipotle of the Mediterranean does not disappoint! My rating for this is actually higher than Chipotle because the food was so good and the portion size just as large. Literally a dozen different options for toppings: hummus and sauce, of course, but also couscous salad, coleslaw, tomato cucumber salad, tabouli, etc. etc. The green sauce is pleasantly spicy and the falafel way better than most I've had! Feta, olives, and cilantro are a must for any order (unless you hate cilantro, in which case, I'm sorry for you). Great for a quick lunch or dinner, and you could easily take home leftovers for later. I hope this chain comes to Boston! read more

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Pretty much a chipotle version of Mediterranean food. Excellent food, for an excellent price. The four stars is only because I didn't like the seating arrangement. I loved that they had charger outlets since I went here after wasting my battery taking photos as the nearby museum. I got the falafel salad. Excellent! A bit more chunks of garbanzo beans than j would like but overall a great lunch place. I would eat there more if there were locations closer to my home. read more

Came here for their deal they offered the day before their real Grand Opening! They were offering a free meal to anybody who donated to The Hyde Park Art Center. This place was obviously brimming with people wanting to make use of their free meal (with donation) deal. I was VERY pleasantly surprised at how quick the wait was and how fast the employees served the food. I got the Salmon in a Pita Sandwich; it was DELICIOUS. My boyfriend's Steak Rice Plate was super good too. They also have so many sides and toppings: Roti Rice, Hummus, Tomato & Cucumber, Red Cabbage Slaw, Cous Cous, Veggies, Mixed Greens, Olives, etc. I think the only bummer is that Chipotle is next door for around the same price, but with way more food. I'll definitely be back though; there's so much seating at Roti and the store is so clean. read more

I came here for a work lunch. I have been to Chicago plenty but never to Hyde Park. This was the first lunch we went to while I was in town and it was the dreaded chain. And to top it off I really wasn't digging the healthy looking food that they had listed. I just got in I was starving and I really wanted something just a bit hearty. BOOM!!! They delivered. The food I chose tasted great, filling, and not at all heavy. Plenty of ingredients make the possibilities limitless. I am really glad that they chose to take me here. Now the only issue is that we don't have one in the STL. read more

Good food, great hospitality. Also, the atmosphere is perfect for Hyde Park. Don't sleep on the fountain drinks .... the are a great compliment to the spices of the meat and rice. read more

I absolutely love this place. Started coming last year and every visit I've had the pleasure to be served by the manager Tim. He's awesome and always puts a smile on my face. That's the type of positive energy I like to receive from an establishment! Thank you. read more

Umm, If a cold $15 tasteless rice bowl and fake pita bread wrapped in plastic pleasures your soul, step right up and slide your card in. No wonder there was no line. Shoulda just went next door to Chipotle read more

Very rude staff. The food was subpar and not worth the attitude. There are plenty of other places in the area that are much more friendly.

I have never had an issue with Roti in other areas. But it is fair to say that this location needs to Hire better people. read more