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    Rotech Healthcare

    5.0 (1 review)
    Closed 9:00 am - 12:00 pm, 1:00 PM - 4:00 PM
    Updated 1 week ago

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    3 years ago

    Today the Manager made sure I was taken care of quickly and professionally. I would recommend this business!

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    Katherine W.

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    All-Med Equipment and Services - Excellent customer service provided by Alfred!

    All-Med Equipment and Services

    2.9(11 reviews)
    68.7 mi

    I am so grateful for All-Med and Alfred for coming through for my family! We were vacationing in…read moreArizona with our medically fragile 4 year old and the elevation really affected him and we went through our oxygen tanks fairly quickly. After visiting 2 other medical supplies companies (Lincare and Rotech) and being completely let down and misinformed I am so grateful we found All-Med! Alfred quickly took care of us and exchanged our empty tanks for full ones! Saving our vacation and helping us avoid a medical emergency! Excellent service! Amazing customer care and I'm eternally grateful!!! Thank you!!!!

    My experience with Angel at All Med Equip & Supplies Sales was unprofessional and frustrating…read more During our initial call, she told me my insurance would cover 75% of the cost and asked for my information. After I politely asked her not to call me "hon," her demeanor changed. She called me back to say my insurance wouldn't cover the equipment at all. I later learned from both my insurance company and my doctor's office that All Med hadn't even submitted a request for authorization. When I tried to resolve the issue with Angel, she was unprofessional, talked over me, and refused to let me speak to a manager or another employee. She even began yelling, accusing me of being rude after she had repeatedly interrupted me. Angel called me back to say she had submitted the authorization with a coworker and that my issues were a "misunderstanding" with my insurance company. I pointed out that this contradicted her earlier statement that no one else was there to help and that the change in her demeanor was not a misunderstanding, but a direct result of our previous conversation. In response, she hung up on me. I decided to take my business elsewhere and purchased the equipment for under $80 at Walmart. I will not be doing business with All Med Equip & Supplies Sales in the future.

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    Sentry Home Health

    Sentry Home Health

    3.5(2 reviews)
    74.5 mi

    Professional, great customer service and met new employee, Kathy. She is kind and so accommodating…read moreto provide me with what I needed for my oxygen supplies. Looking forward to working with her in near future visits.

    I have had my oxygen concentrator for a couple months now I keep getting text messages and…read moreautomated calls in regards to my insurance so I called the company thinking I was doing the right thing got Kathy, who answered the phone. She started off nice until I explained my situation with my insurance with my employer, she then proceeded to tell me it was illegal like I already didn't know that. She seems like she was bothered by me calling, really lacked customer care and service. I was asking what my options were and all I got told was we will have to pick up the equipment due to no insurance. What happened to working with patients and giving a damn about care and others? I know the insurance isn't her problem, it is mine and so is my health but damn customer service could go a lot further in her line of work what happened to compassion and giving a shit about patients and their health. I've been proceeded to ask her. What are my options if my provider is wanting me to be on it she says I guess self-pay and then was rude. Giving me the amount. I then told her I would call back and speak to somebody else because of her poor customer service. The gentleman who originally brought my equipment to me was absolutely amazing so friendly, caring and compassionate. Maybe she should get some training from him.

    Rotech Healthcare - medicalsupplies - Updated May 2026

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