The caregivers are unexperinced.. Although they have credentials, there seems to be alot of…read morestealing going on. The care I expect for my mother is way beyond what they have to offer.

The actual care my family received was good, and I am grateful for his caregivers. Although I had a…read morebad experience with the owner Allen/Manager. It is heartbreaking what transpired. I tried to communicate with Allen but he would not return my calls.

My husband has received excellent care at the YRMC-East, in Prescott Valley! We have made multiple…read moretrips to the ER and he was admitted twice. The workers quickly signed us in, and the triage nurses promptly documented the details of my husband's health issues on each visit. As we waited in the ER, he was taken for tests and had blood drawn by workers who were part of an organized team. The nurses and doctors were attentive and knowledgeable. Even the workers who cleaned the rooms were cheerful and efficient. During one trip, William Clark took the time to share more information about my husband's health issues than my husband's past cardiologists ever did. On another visit, Dr. Valdez, Lupe (the Health Coordinator), and the two virtual nurses went ABOVE and BEYOND in an attempt to connect my husband with better health care once we left YRMC -East. Their enthusiasm and need to provide the best care for my husband was heartwarming which relieved so much of our stress and gave us hope! We want to Thank the whole YRMC team for the dedication, service and kindness that they provide to their patients! Tom and Carol

As usual, this "hospital" doesn't deserve most of its staff. The only meaningful (or cheap) testing…read moreI needed was ignored because it's an unusual source of emergencies (I probably explained it too well). I'd rather get emergency care out of the back of some rando's van. Good luck! And I'm in Arizona, not California, but this thing doesn't listen to the zip code I entered.

In my opinion they purposely overbook to acquire medicare dollars. The friendly staff is…read moreoverbooked. If you don't want a meal, they still sereve it to get those $ I got hurt there, they never examined me. A STAT MRI order was placed, it took five days to get me to a hospital. The therapist and orderlies are fine, with one exception. They had a class exerxise that not only put patients at risk, it brought them and famly members to tears. The grounds are not safe for handicapped or visually impaired. Equipment, like for eyes, hasn't been updated for 19 years (when I was there). It should be shut down.

I spent 13 days here after hip surgery and found their patient plan and care is excellent. I had 2…read moretherapy sessions per day equaling 3 hours per day. The hospital staff, nurses, doctors, nurse assistants and the therapy staff were very efficient and friendly and knowledgeable of my condition and needs. I had a single bed room and it was very comfortable with a large bathroom. Their plan is to get you up and moving. The dining room food was good with many choices plus they are informed of each patients dietary restrictions. The staff if very friendly and helpful to your needs. They also have an inexpensive meal program for your family who might be visiting during a meal time. Over all I would recommend this hospital if you are serious about getting back on your feet safely as soon as possible with the proper PT and OT therapy. Carol S.

We've used the services of Goodwin Street Medical Supply numerous times since late 2025, the most…read morerecent being today, 8/10/2026. We went there to consider buying an upscale walker for my husband. The very knowledgeable staff spent a lot of time with us describing the pros & cons of various walkers. Michelle, along with a couple other company employees, assisted in demonstrating various types of walkers. In addition, she explained the Medicare payment allowance upon receipt of a prescription from the physician. She spent a lot of time with us and there was never any pressure to purchase anything. She made very helpful recommendations based on the needs of my husband. A few weeks prior to today's visit, we went there to find a walking cane for my very tall husband. Whether it's a small, inexpensive item or a high-end piece of equipment, you get their undivided attention. We've always been treated with so much respect and they never fail to provide the best possible customer service. We will definitely return to this company when the time comes for us to make a purchase. As mentioned above, we've become repeat customers for obvious reasons. Linda & Jake

Good personal service with instructive proprietors. Very concerned that their customer's needs…read moreare filled

What an amazing company I was from out of town, needed to recharge my Imogene portable oxygen…read moremachine. And they were happy to help me. They also loaned me an extra battery & car charging plug. Which we returned to them the following week when we were back in town. I can not say enough how much help they were. Wonderful people & company. They care.

Good customer service and helping the customer to figure out what will work best for them. Took…read morecare of the insurance part and shipped something that they didn't have in stock.

I'm so glad to have found this wonderful store!…read more Hubz received a medical diagnosis last December, and we've been on a journey ever since! If we'd come here first, we wouldn't have had to figure so much out on our own, been assured of purchasing quality products, and even found the items that would help him before we were at a point of needing them. It's too bad we made things harder on ourselves than they had to be, but as we browsed today, there are three items we think we're going to need shortly. Even if you and yours are in good health now, take ten minutes and browse the wide range of items just to become familiar, then you're confident and prepared if/when an injury or illness. I wish we had. Amazing staff as well!!

5 star experience. I popped in the store to see if they had knee scooters for my mom who just had…read morefoot surgery. They had a great selection and were very helpful - took the time and effort to make sure I was getting the right one, etc - found out they are family owned! I told them I would blast everyone about what a good experience - figured what better way than to put it on Yelp.

My son was in need of a new wheelchair. We reached out to Comfort Mobility in Prescott, AZ. I spoke…read moreto Cory about the requirements. He took the time to assist me with selecting the appropriate wheelchair for our needs. There are many options; so many that it's a little overwhelming. Based on our needs he pointed out the best footrest, arm pads, tires, straps and style of chair. Our doctor indicated that a specific jell pad was needed. Cory helped us select the type most appropriate for the cushion. The rest of the staff was great too. Everyone was very pleasant to work with. I will be returning to Comfort Mobility for future medical supplies as needed.

My wife damaged our home's Vertical Platform Lift, leaving me unable to easily enter/exit our home…read more I called Comfort Mobility and the owner (Cory) quickly came out to repair it. It now functions the best it ever has. I am extremely pleased with the quality and value of the job he did. I would definitely use them again for my mobility needs.

Absolutely one of the worst experiences while visiting a Dr assigned to me in my entire life…read more The Pain management specialist was not only rude, but condescending and treated me as if I was a drug seeker for being assigned to him by my primary doctor. My appointment was made by the owner and main Dr. of the company through thumb Butte Medical Center in Prescott. I was squeezed in right away as it's urgent due to my severe pain caused by my covid long haul condition. This doctor told me "never to do a walk-in" in his facility ever, that he won't see me and he was visibly shaking so clearly he was taking out his frustration he has on his on the primaries scheduling team on me and my case, which is unfair to me and my medical condition and insurance! I highly recommend that you never attempt to utilize this location ever, there are plenty of other care providers within the Quad Cities.

They left us, the patients hanging. Closed their doors without notice! Left scheduled appointments…read moreout of luck. Only Mike Frost FNP left his number in the window of the front door for his patients only! If you are another provider patient please do not call him. Thumb Butte and Dr. Haskari should be strung up by his thumbs!!! Mike will be back! He took great care of me for 7 years. As soon as he finds a place to land he will be back. Below is the notice.

What a horrible experience with Cami. She sold my mom a $3000 POC (portable oxygen). After 2 months…read moreit quit working. It was sent back for warranty. Mom was legally blind and did not know it was in error mode. She was deprived of oxygen for 2 weeks. She had a drastic decline at that time. We were told 2-3 weeks to repair or replace.... Nope it was 4-6. Today I got a call that it's fixed. It's 5 months old... they said routine repair. Cami did not call but had someone from the store call me. Well... mom died a week ago... I'd NEVER tell anyone to use Cami or this company. I'm heartbroken and this was so unkind of her. PCP felt and requested that it be simply returned and reimbursed. They refuse. It's not right.

I went to purchase a 2nd Genu knee brace from the Mesa AZ store. I wore my original brace so we…read morecould match exactly. Denise got the brace off the wall & I purchased it. The next day we left for our summer home in Overgaard AZ. When we arrived I discovered it was the same brace but WRONG size. I called Denise immediately & she said no problem just bring it back when you are back in Mesa next month. Today I went to the store & AMY your manager was extremely rude to me. Denise was working & verified what happened. AMY told me it said NO REFUNDS on the back of my receipt. I told her it was Copper State's mistake & if she did not refund I would just dispute on my Amex card. She told ME I was rude & argumentative & that she did not have to refund if she didn't want to. WOW.., hard to believe you would have such a unprofessional & nasty person as the manager!! Btw... I had to get her name from the other (nice) employee- Denise as Amy ignored me twice when I asked her for her name. Copper State please either re-train or get rid of her. She is not a good representative of your business.

EVERYONE at Beyond Accessible was polite, respectful, professional, knowledgeable, honorable, &…read moredelight with whom to work. Equipment was also always clean & 1st class. They are genuine. If you have need for their services and/or equipment, do yourself a favor and enjoy your interaction.

I needed wheelchair for 1 night, and renting from this company was so easy. All the staff were…read moregreat, and Lara was particularly helpful in providing info regarding what unit I should select. Both pick up and drop off was quick and efficient and the price was comparable with the other business I had looked at. I highly recommend this place.