I'm writing today to express my outrage at their recent "bait and switch" service. Yesterday we had…read moreour regular contract service on our air conditioning in preparation for the summer. The technician showed my husband photos of how dirty our unit was and recommended the installation of an air purification system for $59. we both felt that was a reasonable price and agreed to it. My husband even commented to the technician on how reasonable it was. You can imagine my shock when I saw a charge of $1599 on my AmEx bill this morning. Obviously their first reaction will be that my husband misheard the price, but for BOTH of us to have misheard is almost impossible. We know what we heard and we both heard the same thing: $59! Had we been told the truth we would not have agreed given the age of our unit and the possibility of having to replace in the not so distant future. I can tell you we will not be using Aggressive when that time comes, nor will we be renewing our service contract in the future. I don't mind paying for good service, but I don't like being cheated!

Called Christmas weekend (at almost midnight) with a dead furnace. It was 59 degrees in my house…read moreand dropping quickly. I called and spoke to Cullen and he arranged an appointment for the very next morning. Mina showed up on time and diagnosed the problem immediately. My furnace was up and running in less that 12 hours from the original call and on a holiday weekend in the dead of winter. Could not ask for more than that. Excellent stand -up professional service start to finish.

From my initial contact with the office to the estimate and completion of the project I was very…read morepleased. The office responded immediately and I had the estimate the following day. The work was completed the next day. Jose and Tyler, the installers did a great job. They worked quickly and neatly. All in I'm very happy with their prices as well as their quality of work. Highly recommended.

I spent years working for my father in law, a sole proprietor plumber. He's retired and I'm not…read moreavailable to clear a clogged kitchen drain for my 90s year old parents in TR. So I use Yelp a lot (like 500+ reviews a lot) but always for restaurants. I tried finding a plumber as I wanted reliable, local and small business with great reviews and many star ratings. I also wanted honest and trustworthy as I was asking someone to go into my elderly parents house to do a home repair that I would normally complete for them. Guilt! The Yelp search distribution was a great service and Proficient responded quickly and gained my confidence with our phone call. My parents and their caregiver were comfortable with the employee and the cost was reasonable and met my expectations. Proficient Plumbing is now in my phone contacts for any future needs.

Very responsive and helpful. They have shown up to help and done beautiful work. We always call…read morethem when we need help in a pinch. On par with what other plumbers cost and very professional.

I had a gas leak with my dryer and called NJNG. They found trace gas and discovered the emergency…read moreshut off valve was out of compliance and strongly suggested replacing it. Called Quigley on a Wednesday and we spoke that evening. He said he'd come by Thursday or Friday to assess the situation and get things fixed. Thursday passed, no word, Friday passed, no word. I left a message Friday afternoon with no call back all weekend. I scheduled another plumber during the weekend via their online scheduling app and got an appointment for Monday morning. I received a text and a call confirming. On Monday the technician arrived and had my emergency valve replaced in about 20 minutes. I'd give 0 stars if it was an option. It's said, they don't build them like they used too. There's a reason for that.

On time and professional . used high quality parts from a plumbing supply house vs home depot or…read morelowes which are typically lower quality. Would higjhly recommend.

Great service every time. Issues are fixed quickly and the work is always done right. Very reliable…read moreand professional.

Four Point installed new HVAC system in 2025 prior to sale of home. As the new homeowner, there is…read morea service problem that needs repair. While one of the owners, Scott, visited the home to review the problem, he has not gotten back to me on a solution. I have called the office 5 times in 2 weeks with no response. Truly disheartening.

In the past,Our AC went out on one of the hottest days of the year. Four points had someone out to…read morecheck on it within an hour. We called at 6 PM! Our AC was fixed the next morning before noon! Technician was friendly personable and knowledgeable about what was wrong with our AC. This is a quality company. They came out in the past on Christmas Eve when our furnace broke! We have and will continue to highly recommend this quality company to others. Same service today. Woke up heating system was not functioning properly. Technician was at my house within four hours. Spent a lot of time and corrected the issue. I have been with this company 20 years and they never cease to amaze me with their rapid and professional service. Their rates are reasonable, and the technicians are always polite and informative. Stella C

Fantastic service. Knowledgeable, professional, great employees. I first have comment on their…read moreexceptional response time. I called, they answered the phone immediately and had a technician to my house within an hour. He clearly explained the problem with my ancient HVAC system and had a replacement installed within days. The installers were spectacular. Very professional and careful to keep my house prestine. The new system works great. I would highly recommend them.

Neil and his crew Nice honest work. He doesn't overcharge he doesn't try to sell you things you…read moredon't need in fact when my furnace went down a couple days before Christmas I panicked and called AJ Perri. What a mistake. They charge $179 to come in and tell me that my furnace can't be fixed without even touching it and I need a whole new system for $16,000 this week only. I then called Neil came over the next day and changed a thermal couple on the furnace. He stated my furnace is almost indestructible and doesn't need changing. It was a 16-year-old wheel McLain, which next to nothing goes wrong with.

Neil Brooks Plumbing was recommended to us by a friend-I am so grateful. His expertise in the…read morefield of plumbing is excellent. - After examining our hot water heater, Neil clearly explained findings, options, and an extra issue, with a detailed cost breakdown. Matt, Neil's employee, also a master plumber, finished the job in under half a day with impeccable workmanship and great care. We would highly recommend Neil Brooks Plumbing!!

Highly recommended...I have used this company twice. Once to fix my bathroom sink. Joe came to my…read morephone assessed the problem, fixed it and was gone on less than a few hours...great price. Second visit, my A/C stopped working on Sunday evening, I called to schedule an appointment, 730 a.m. Monday morning I received a call for techs to come to my home at 9:30 a.m. The motor wasnt working so the tech flushed it. Figured out it wasnt working, he had a replacement in his truck...boom in less that 3 hours I had A/C. Very reasonably priced AGAIN! THANK YOU for such excellent service.

Very Nice showed up on time did a great job, cleaned up well, very fair price. I've used them a…read morenumber of time. Recommend highly.

I left messages with two other companies (Savacool and Herbert) , waited 2 days for each, but they…read morenever returned my calls. Semper Fi got back to me the same day and were able to come out the next day. Fixed the problem.Great guys. Highly recommended.