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Anthony Mechanical Hvac & Appliance

4.8 (53 reviews)
Open • 6:00 am - 10:00 pm
Updated 2 months ago

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100%

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4 months ago

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2 months ago

I've only had great experiences with Anthony. Professional, personable, experienced, and honest. Would highly recommend.

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5 months ago

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7 months ago

Quick response to refrigerator not working, diagnosed and fridge back to working. Highly recommend!!

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4 months ago

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4 months ago

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1 year ago

We are incredibly happy and will always use Anthony going forward. Very trustworthy and thorough. Excellent job!!

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1 year ago

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Anthony M.

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1 year ago

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11 months ago

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Anthony M.

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2 years ago

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Anthony M.

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1 year ago

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4 years ago

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2 years ago

Professional, efficient, and local. I didn't want any franchise/large company feel. Thank you!

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Anthony M.

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2 years ago

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Anthony M.

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5 years ago

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3 years ago

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4 years ago

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4 years ago

This guy is the best, highly recommend. Very honest! Anthony is super responsive and has been a huge help.

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3 years ago

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Anthony M.

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5 years ago

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8 years ago

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7 years ago

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7 years ago

Called Anthony and got him to come to my parent's place on same day! He was honest and did not try to upsell us.

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6 years ago

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5 years ago

Anthony is a great peron. he always goes well and beyond for his customers..i would reccomend his clean, hard work. thans ant EMAX

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8 years ago

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4 years ago

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6 years ago

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7 years ago

Had called this company due to good reviews. Left message, but now almost 2 weeks with no call back.

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9 years ago

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7 years ago

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5 years ago

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6 years ago

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8 years ago

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7 years ago

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Ask the Community - Anthony Mechanical Hvac & Appliance

Does this company do dishwasher repairs?

Yes we do depending on the particular brand. Please call 7328403500 or 3476286731 if you have any questions. My name is Anthony. Thank you.

Don’t See Your Question? Ask Away!

Review Highlights - Anthony Mechanical Hvac & Appliance

“Fast, responsive, and makes sure to get the job done before payment.”

Mentioned in 2 reviews

Read more highlights

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The whole staff at Town made purchasing my refrigerator straight forward and easy. Mordechai and…read moreBoruch were interchangeable and helpful and honest on selection - and they helped me file the manufacturer rebate! The installation team was first class - they were patient, made sure it would fit, guaranteed the electric/wood work if needed and they took time to listen to and respond to our specific concerns.

I cannot adequately express how appalling my experience with Town Appliance has been. The…read morecombination of incompetence, broken promises, atrocious communication, and complete disregard for the customer is almost unbelievable. I have dealt with plenty of retailers over the years, and I genuinely cannot remember being treated this badly. I placed my air conditioner order in late August, nearly TWO MONTHS before my scheduled October 23 delivery. I was moving into a newly renovated Manhattan apartment on October 26 and had already arranged for a professional installation company to install the air conditioners that day. This was not a last-minute purchase. Town Appliance had almost eight weeks to coordinate a straightforward delivery. My order involved a Friedrich air conditioner and multiple Frigidaire units. Although Town Appliance acknowledged in September that some units were backordered, nobody provided a meaningful update or solution as my delivery date approached. I had to call the company myself on Monday, October 19, just four days before the scheduled delivery, to discover that TWO of the Frigidaire units still had not arrived. Rather than receiving proactive communication from the company, I was forced to scramble at the last minute to locate another vendor capable of supplying the missing units before my move. On Thursday, October 22, Town Appliance sent me a text explicitly confirming that my delivery was scheduled for Friday, October 23, and advising that I would receive a delivery window the following morning. Then, on the morning of October 23, instead of receiving my delivery window, I received a text informing me that the delivery was being canceled because, and I quote, the truck was "too full" and they had no additional trucks available in my area. After nearly two months of advance planning, this company apparently could not figure out how to allocate sufficient truck space for a confirmed delivery. This is not some unforeseeable emergency. This is basic logistics, the very thing an appliance retailer is supposed to be capable of handling. Their proposed solution? Unilaterally reschedule my delivery for Tuesday, October 27, AFTER my move-in date and AFTER my scheduled professional installation appointment. And then they had the audacity to ask me to text back "CONFIRM" to accept this arrangement, as though inconveniencing a customer so profoundly were perfectly routine. My salesperson, Shlomo S., who had handled my order from the beginning, told me over the telephone on October 23 that he would either arrange for the units to be delivered that same day or cancel the order and issue a refund. He promised to get back to me immediately. He never called back. When I tried calling him again, my repeated calls went straight to voicemail. It certainly appeared that he was avoiding my calls rather than dealing with the problem. I then called Town Appliance's main telephone number approximately HALF A DOZEN TIMES during normal business hours. Nobody answered. Shlomo's conduct was particularly disappointing. A salesperson who promises an immediate resolution and then becomes unreachable when the customer needs help is demonstrating precisely the opposite of what customer service is supposed to mean. I have now been forced to dispute the credit card charges for the undelivered Friedrich and Frigidaire units. Town Appliance failed every stage of the transaction. DO NOT RELY ON THEIR DELIVERY CONFIRMATIONS. DO NOT ASSUME THAT SOMEONE WILL TELL YOU WHEN YOUR ORDER IS IN TROUBLE. AND DO NOT EXPECT ANYONE TO BE AVAILABLE WHEN SOMETHING GOES WRONG. There are plenty of appliance retailers that actually value their customers and understand the importance of reliability, accountability, and basic courtesy. Town Appliance and Shlomo S. have earned every word of this review. An absolute master class in how NOT to run a business. I would never purchase another appliance from this company, and I strongly recommend that others think very carefully before trusting them with their money. 1 STAR, ONLY BECAUSE ZERO STARS IS NOT AN OPTION. UPDATE: TOWN APPLIANCE HAS REACHED A NEW LOW. After their spectacular delivery failure, salesperson Shlomo S. sarcastically replied, "Ok great! Great job all the best." He then claimed the truckers called me (THEY DID NOT) and admitted instructing them not to deliver because I disputed the charges and was "behaving in this manner." Imagine being so spectacularly incompetent that you fail to fulfill an order, then so arrogant that you mock and blame the customer for demanding accountability. Shlomo's conduct is an embarrassment to his company and a master class in contempt for customers. THE SERVICE WAS DISGRACEFUL. THE ATTITUDE WAS EVEN WORSE. AVOID THIS COMPANY.

Anthony Mechanical Hvac & Appliance - hvac - Updated October 2026

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