We returned from a vacation to find our heating system had stopped working while we were away…read more Temperature in the house was at 43 degrees. I called Rostron and was advised a technician would be there between 9 and 10 that morning. But, at 8:10 Evan called and said he would there in 10 minutes. He arrived and proceeded to diagnose the problem with our older system. He spent some time working all aspects of the unit and discovered the problem was in the part of the system removing water from the humidifier. He was able to flush it and get us heat in a short amount of time. We were veery pleased with Evan's professionalism and dedication to correcting our problem. He made us very happy about our choice of Rostron Home Services.

Needed a repair of an old boiler whose pilot light was out - and they refused to attempt fix or…read morere-light it. Tried to upsell me on a new system after the technician barely spent 10 minutes looking at it Found an alternative HVAC who was happy to do a quick fix - to keep it going until we replaced the system in the spring. They want to sell you new products - not really interested in repair

Quick response to refrigerator not working, diagnosed and fridge back to working. Highly recommend!!read more

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

Contacted East Coast yesterday around 10:15am for an A/C unit not blowing cold. They responded…read moreright away, was in the area to inspect between 11am-1pm, texted around 1pm a bit behind schedule and on the way. Completed repair same day. Very professional service, outstanding communication, good workmanship with fair pricing. Would recommend from my one experience and intend to use again for any of my homes needs.

Contacted East Coast for central a/c "check-up" of vibrating noise. Tech. came on time, inspected…read more& replaced the noisy part. Jason came the following day to make sure the a/c was properly working and with one minor adjustment, everything turned out fine! Highly recommend East Coast; local, professional and Jason & office staff very pleasant!

Always had postive experience when calling them for service and one time had a water heater…read moreinstalled they are very professional and always cleaned up.

Dysfunctional website, impossible to contact by phone, 4 attempts. Had an appointment, called to…read moreconfirm. Was once on hold for over 20 minutes. How do I cancel my contract? They also called me on old landline phone, not correct number.

Because of the great job ITAK did on my water heater I contacted them again to discuss HVAC. ITAK…read moreliterally offered me a deal I couldn't resist. From start to finish the ITAK team was involved in the process, and they could not have been more courteous and professional. The owner has assembled quite a team, Wayne, Joanna Kristin, Will and Matt are the best. Wayne spent the time to explain everything (and I had many questions). On the day of installatio,n the team was on time, respectful and efficient. I couldn't be happier with the process and would (and have) recommend them to anyone.

My air conditioner was not blowing as cold as it used to. I saw the truck at my neighbors house and…read morecalled the number on the side of the truck. They sent the Julian the mechanic straight to my house. He fixed the unit quickly while playing with my dog lol. We're back to freezing again !! I will use them in the future for normal maintenance. Great company.

Great service every time. Issues are fixed quickly and the work is always done right. Very reliable…read moreand professional.

Came within a few days of a nonemergency toilet repair. Showed up in time frame, fixed issue…read morequickly. Also, when I asked about my kitchen sink gluging, he recommended a product, that was so helpful. They will be my first call for plumbing in the future.

Make sure you get Dennis! He is fair, honest, and hardworking! He will analyze your job and try to…read morehelp you save money! He is methodical in his approach and your plumbing needs will be better for it! Last year, he installed a tankless water heater and this year he had to replace my heating wiring system! There were other times he saved me money such as a bubbling washing machine pipe that was nothing more than too much detergent! You will get quality, service and value for your bucks!

*** This is a follow up review. After a conference call with Dept of Consumer Affairs, the owner of…read morethe company is, in fact, a licensed HVACR provider. I appreciate the owner of the company following up the Dept of Consumer Affairs to clear up this confusion. The differentiation is "person" vs. "business". The below was earlier today. Please see abbove for updated info. I telephoned the company to learn of their HVAC license number as I could not locate by their name. Whover answered the phone did not identify the name of the company. He merely said Hello. He gave me a license number. I phoned the NJ State Board of Examiners of HVACR and this entity is not licensed.

HVAC professional. Always sourcing reliable local refrigerant.Professional service and…read moreknowledgeable technicians. Good experience overall.

If I could give zero stars I would. I do not like giving bad reviews but please stay away. The way…read morethey installed my HVAC unit could have killed someone who walked underneath it because it was not installed properly. I gave them multiple chances to try and fix and they stopped communicating with me. I had someone else come out to check their work and it was all done wrong. I have never had an experience like this with a contractor who has truly made me this upset and angry. I am writing this to help prevent anyone else from making the same mistake I did.

Wonderful experience! Called as first time customer with frozen pipes. They came out same day and…read morethe tech was professional courteous and helpful. Detail oriented and he explained everything he found and was doing. Highly recommend.

I spent years working for my father in law, a sole proprietor plumber. He's retired and I'm not…read moreavailable to clear a clogged kitchen drain for my 90s year old parents in TR. So I use Yelp a lot (like 500+ reviews a lot) but always for restaurants. I tried finding a plumber as I wanted reliable, local and small business with great reviews and many star ratings. I also wanted honest and trustworthy as I was asking someone to go into my elderly parents house to do a home repair that I would normally complete for them. Guilt! The Yelp search distribution was a great service and Proficient responded quickly and gained my confidence with our phone call. My parents and their caregiver were comfortable with the employee and the cost was reasonable and met my expectations. Proficient Plumbing is now in my phone contacts for any future needs.