1. Ross Dress for Less

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    Phoenix, AZ

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    Ross Dress for Less

    2.3 (14 reviews)
    Closed • 8:00 am - 11:30 pm

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    So gross.
    Andrea M.

    This Ross is ridiculous. The store has stuff tossed around EVERYWHERE. The people who come here must have some dirty homes and the employees must be over working here. I mean, who goes to a public store and leaves stuff they grab on the floor or on top of racks and why don't the employees tidy up. It's a shame because its in such a convenient location. I will never go back here. It was overwhelming and borderline disgusting.

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    7 months ago

    Why does the lady working the dressing room not speak any English? She needed a customer to translate what she was saying to me. Very odd.

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    6 years ago

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    10 years ago

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    10 years ago

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    12 years ago

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    14 years ago

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    8 years ago

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    13 years ago

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    10 years ago

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    17 years ago

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    9 years ago

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    13 years ago

    Nicer than your average Ross store, clothes are well organized and there are huge clearance sections.

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    8 years ago

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    15 years ago

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    Rainbow Apparel - Store in Laveen

    Rainbow Apparel

    2.6(7 reviews)
    5.8 mi•Laveen
    •$

    I have been shopping at Rainbow for quite some time, especially around this time of year because…read morethe deals are usually amazing. I prefer shopping in-store, and I've always enjoyed being able to see, touch, and try things on before purchasing. Unfortunately, after my experience at this location, I may have to rethink that. Let me explain why. A few weeks ago, I found a dress at another Rainbow location that had NO TAG on it. I was told they could not sell it without determining the price because it was from a previous season. I was understanding and followed up with the store until they were eventually able to locate the price. My daughter purchased the dress for me , brought it home, and I realized I didn't really like the material like nylon. I never wore the dress or tried it on. I returned it the following day, and the return was accepted without a problem. That should have been the end of it. Apparently, it wasn't. When I returned to the store today to purchase another dress, the employee assisting me brought up my previous return. They told me that whoever put the tag on the dress had done a "horrible job" because that wasn't how they put their tags on merchandise. I listened and allowed them to finish. Then I explained that I DID NOT PUT THE TAG ON THE DRESS. The dress originally had no tag. Another Rainbow location was the one that eventually put the tag on it after they located the price. I never wore the dress, altered it, tampered with it, or did anything inappropriate to it. Then they proceeded to tell me that another customer wanted to purchase the dress and said it had an odor. At that point, I had to wonder: What exactly are you implying? Because again--I NEVER WORE THE DRESS. Once it was given a price my daughter picked it up for me. And here's another issue: they told me that accepting my return was a "courtesy." Excuse me? If there was a problem with the condition of the dress, the appropriate time to address that problem was when I returned it. The return was accepted. Once that dress left my hands, I have absolutely no idea who handled it, who tried it on, where it was placed, or what happened to it afterward. If customers are allowed to try clothing on in the store, then how many people may have handled or tried on that same dress before someone else purchased it? At what point does responsibility magically get placed on the last customer who returned it? I don't know the "who," the "what," or the "when" after that dress was returned because it was no longer in my possession. What I do know is that I returned an unworn dress, the store accepted the return, and I went about my business. If there was truly a concern, I would have had no problem discussing it at the time of the return. What I do have a problem with is being approached later and made to feel as though I did something wrong when I didn't. The employee did eventually apologize after I explained the situation, and I didn't accepted or deny their apology. But the fact that an apology was necessary in the first place says enough. I was raised with decorum and respect, and thankfully I know how to conduct myself even when someone is speaking to me in a way that I find disrespectful. Because honestly, this conversation could have gone left very quickly. I chose not to lose my cool. That doesn't mean I didn't recognize the disrespect. Customer service should never put a customer in the position of having to defend their character over a dress. I love a good Rainbow sale--but no sale is worth being made to feel like you're being accused of something you didn't do. I truly hope management uses this as a teaching moment: Ask questions. Get the facts. Don't make assumptions. And if there is a problem with a returned item, address it when the return happens--not afterward, when the customer has no control over what happens to that merchandise. Service tonight was below subpar

    I got a gift card for Xmas from here and they do not have anything over size 24. I asked if they…read morecan refund me the money back and they said I don't think so. When I asked them to confirm she said well I can ask my manager, like it was a hard ship. If you say you dont know find the answer! This store says it's plus size but doesn't have any real plus size clothes and the clothes they do have look like wannabe thug clothes and if I washed it 2 times it will start to fall apart. The employees are standing there chatting but otherwise doing nothing. The customer experience here was negative.

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    Buffalo Exchange - Front

    Buffalo Exchange

    3.1(286 reviews)
    6.1 mi
    •$$

    This store has changed since the last time I was here. Granted, this was many years ago. They used…read moreto carry new tank tops with the best captions. They no longer have that here. Bummer. They should really check their inventory bc there were several articles of questionable clothing; specifically, an ivory silk skirt with a peculiar crusty stain around the groin area for sale. It nearly made us put everything back and leave. They also don't hold anybody accountable as there were creepy dudes walking around pretending to shop, eating/drinking a can of IDK what. There's a very obvious sign that says no food or drink in the store. These pedos were eyeballing a child shopping with their father. They were clearly scoping the kid out and giving eachother weird notions. One guy was at one rack, and the other next to the father and child. When the mother came by and took the child and father away to another side of the building, these sickos left the store. Sketchy. Very f-ing scary. Anyway, here's to hoping none of the articles of clothing I purchased have any weird crusty stains or sold to the store by traffickers P.S. Buffalo, do better at managing the items you buy from random people, and the sick pedos that come to your store. If you see weird sh*t, whether clothing or behavior, don't allow it at your store. Simple as that.

    This new and recycled clothing store for men and women is very well organized. Sizes are separated…read moreon racks and clearly marked with size and price. There were red dot items indicating a 25% discount off the market price. Dressing rooms are available. Staff are helpful if you need them. Otherwise just slowly meander your way about. Shared parking lot.

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    Buffalo Exchange - Entrance

    Entrance

    Buffalo Exchange
    Buffalo Exchange - Shades

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    Shades

    Ross Dress for Less - deptstores - Updated October 2026

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