Selection: Poor; it feels like there's a lot of open space and not enough items; I have a feeling this location won't be here much longer Service: Average or maybe a bit above Value: Ok; Ross prices that have also experienced inflation. No surprise there. Parking: Ample Fitting rooms: Closed for almost a year and the 2 in the front are not enough and not in good condition and the wait is unreal Bathroom: Disgusting I don't know why this location is still open. It's a prime location for a very below average Ross. read more

The hours on Yelp Info page need to be properly updated. I had to wait 30 minutes for the store to be opened because of the not accurate information provided on Yelp. read more

The holiday doesn't exempt a business from keeping the floor shopable. This location was a disaster on multiple visits during the holiday season. I refuse to shop where the store is a mess! Customer service does not exist here as well. That's to be expected! read more

The one at Fourth and Market is frankly pretty bleak. ADA access is not good, the stuff they sell is not more worthy than Dollar Store crapola. The one that used to be in downtown Berkeley was far better experience, and everything is on street level. All the women's clothing on this one is a few floors up and it's much more work to even look at it than I'm going to ever do. read more

Customer service could be better. Rude associates but 1 pleasant cashier. Was looking through rugs and folded them back neatly on the shelves. An associate comes up and picks up the stack we were looking at and moves it a few feet to the right on the shelf only to rearrange it back to how we had it. Was a little confused as to why since it was clear we were browsing through it and were fixing the rest of the rugs. But she seemed unpleasant and annoyed. Overheard her talking to another associate basically blaming us that we were making a mess when we actually made the rugs look better. Better off driving to a different location. DO NOT WASTE YOUR TIME. read more

This Hispanic lady on may 19 Around 8 pm was vary rude towards me In the fitting room I went there to try new clothes and she said I can only bring 8 clothes to try out , I said okay I left 2 clothes on the side and went ti change them then I was going to bring some back she said you have bring the hangers for all of them I went back to the fitting room and mixed up the hangers so according to her she said that's not the right hangers for the clothes in a rude manner and Refuse to let me buy an item because of this situation so I threw the clothes at her walked away requested for supervisors and told her I'm not coming back this is not how you should treat someone that's her job to make sure the clothes and the hangers in the right place not me I'm not working there ! read more

I used to be a big fan of Ross, but lately some of the stores are a hit or miss especially in the baby section. I've been to one particular Ross and they had the same baby clothes for at least 4 months, and when I asked the lady about it she said they rarely get infant clothes and what they do have is very limited. This location had a little more selection, but wasn't impressed enough to make a purchase. The cashier was very rude!!! I understand you want to get the customers in and out, but at the same time you still need to provide good customer service. Once I was at her station she wasn't sociable at all. I handed her my gift card to scan and she grabbed it and gave it back and told me to use the machine, only to snatch it back to scan it. It really took all I had not to say a few words to her, but I was over it at this point. She scanned the card for my purchase and before she could hand me the receipt good, she had already called the next customer. Terrible terrible customer service! If I decide to come back I will definitely not go to her. read more

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Ross at the Crossroads Plaza is fantastic!!! The store has everything and anything you might need or didn't know you needed, from all kinds of clothing to athletic gear to hats to purses to jewelry to kitchenware to shoes, etc. For example, I have gotten multiple tops there, as well as a warm Columbia beige fleece jacket! Ross is a great store with friendly staff, and has a large variety of unique finds, so a store visit is like a treasure hunting experience. They also have great deals and bargains because they sell quality items at great prices. Ross is also located at a prime location at Crossroads Plaza, which is a beautiful shopping / dining plaza with a mix of national retailers, contemporary brands, and distinctive shops and dining. I would highly recommend shopping at Ross!!! read more

This place is my go to for great deals, though you have to search for them through the racks and racks of clothing it feels like treasure when you stumble upon these great finds. Awesome for parents with growing kiddos that seem to need clothes and shows every month. You can also find amazing home decor that would cost you so much more if you purchased anywhere else. It's always great to look amazing for less. read more

Ross Dress for Less - Women's Clothing Near Me - Cary, North Carolina

Ross is a hit or miss for me, it doesn't always have the stuff you want or need, but when you are least expected it you may find some good deals here as last resort. I got some velvety baby clothes hangers here for $5 and that's hard to beat. But the other stuff I looked at are cheaper yes, but not in as good qualities compare to it's sister store home goods or Marshalls. Last resort. read more

Ross Dress for Less - Women's Clothing Near Me - Cary, North Carolina

Saturday night around 6:30pm and Ross employee, Robert Dear, is the only employee in the store and the checkout line is looooooong. So long that some people surrender their finds and leave the store but most stay because as Mr. Dear is pounding through the checkout process, he occasionally talks aloud to the crowd over his shoulder that he appreciates everyone's patience and that he'll get to everyone just as soon as he can. I would typically be one of those screw-this-I"m outa-here people but I found myself rooting for the guy and so were many people in line. When I finally got to the counter, he thanked me again for my patience and aggressively started checking out my many items. Of course the process is ultra-cumbersome because of the removal of security tags. His name tag says 'Dear' and I asked him if that was his first name and he proudly told me that it was Robert. Mr. Robert Dear is the epitome of outstanding customer service and Ross is fortunate to have him on staff. Geez, help the guy out...hire more Robert Dear's already. His tenacity, professionalism and commitment are second to none. P.S. Next time I shop, I will ascertain the number of cashiers when I enter the store and if only one, will leave immediately. read more

A rather clean and well organized Ross. The store is not very big compare to the ones I have visited before, thus the selection could be a little slim. Nevertheless, what they have are pretty solid. I walked in and immediately was drawn to the shoes section even though I was there to purchase something else. I thought to my self that there weren't much going on in the shoe section. Then as I browse, within 5 minutes I had my eyes on a pair of nude pumps and two pairs of flats... Then I proceed to find a super cute dress for $5! I'm very bad at shopping for other people... I always end up buying stuff for myself too... I didn't have much luck in the kitchen section. They have plenty of pans and pots, but that just wasn't what I needed. Their guys section is also on the slim side as well. Overall, it's a solid Ross. If you have the time to browse, I'm sure you'll find some gems there. read more

This location has a nice selection of mid range brands- Michael Kors, DKNY, etc. However, the beauty section is pretty thin. I am a bath and body product junkie and there was only a small selection. read more

I love coming to this Ross, in fact I come pretty frequently. Today I came in to grab a few things and checked out right away, no line, great! However I was not acknowledged AT ALL by the woman behind the register. I stood there maybe 1 or 2 minutes while she proceeded to talk on her Bluetooth (took me a sec to figure out she wasn't just talking to herself) and put a pair of pants on a hanger...I mean COME ON. Customer service skills from this person clearly non-existent!! I read her name tag but not mentioning the name because it's Christmas and I really don't want to be responsible for any person losing their job no matter what time of year. However, I do believe management should correct this behavior immediately. I have met some really awesome people at this location and love coming here! But one thing I just cannot understand is working in this industry and not even bothering to acknowledge your customers AT ALL!! I mean not even so much as a "I'll be right with you" or hell, even stopping what you are doing! I wait tables (also have worked plenty of retail) and trust me, I have had my fair share of bad days, not to mention grumpy customers but if it's one thing I have learned, NEVER would I ever continue what I'm doing and ignore a customer! Really disappointed by the experience I had here today. read more

The store literally smells like someone made boom boom in the ventilation system today. Unbearable.

This store is nothing but a children's playground. You would think that the parents would control their kids in a retail store, but they just tune them out and do their own thing. Kids were running around screaming, bouncing balls, and actually saw candy that was spit out on the floor. I casually told one of the workers that they have a regular playground don't they? His response was "yes, unfortunately they let them do that". I felt sorry for him as I know he was frustrated. The true definition of this store is FARM ANIMALS!! I almost had a panic attack in the checkout line just waiting and listening to all the disturbing yelling and screaming. Tighten up ROSS, have some integrity. You don't even deserve one star!!!! read more

My gf and I stopped in to pick up a few essentials after a long day of moving her to the area. We arrived at 9:56 (closing is at 10:30), and the manager Fred ran up to tell us that they were closing in 25 min ok, no prob, we knew that already and were just getting some pans and a shower curtain etc. but he then proceeded to follow us around and pop up repeatedly staring at us and then told us again that then closed in ten minutes at 10:15. Ok. First of all, stop telling me the wrong times. Second of all, stop following me dude. Third, it's posted what time closing is, you told me when I came in, why are you harassing me? He then stood at the front staring at people checking out and commenting about how he was ready to go home as everyone in line checked out (rather than helping mind you) Fred, you better hope you never work in the hospitality industry like we do because that behavior would never fly. read more

The absolute worst store and horribly run! They keep 1 person on the register with a line of 10 people while the other employees wander about. I eventually got tired of waiting and walked out. Awful. read more

It is one of my favorite stores because they have very good quality, fair price, also the guarantee is the most important to the store because the customer is satisfied. read more

Ross Dress for Less - Women's Clothing Near Me - Cary, North Carolina

Oh, how I love a new Ross, Marshall's, or TJ Maxx store! And the new Ross store at Crossroads is super clean and organized, at least for now! The home goods area was full of goodies, but the clothing racks were a little bare. But I'm not complaining, I love a good Ross and will probably visit this location more than I should! read more

I love this place, I found it to be one of the most affordable places i can get dresses, shoes and even household items.

I must say this is the first time that I have had success with purchasing good items from a Ross. This location is new and has a good selection of fall and winter clothing. I'm not mentioning what I always purchase from Ross because its a secret and I want them all to myself..I know its a little selfish..haha..but really customer service here is pretty good. The store is clean. I didn't notice any rude children running around like other locations. That always ruins a pleasant shopping experience. read more

Disappointing. Granted, this is Ross, but the selection is lacking. Also, there was only one person working the register with a line of eight people. And the lady working, Gwen, had a nasty attitude. read more