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    Macy's

    3.4 (38 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 3 months ago

    Macy's Photos

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    The Service un matched, plus the selection or of high quality, and it skips the items you don't need. Has the best prices in seen on the web.

    Roger K.

    We are all entitled to our own opinion, right? Well here is mines: Parking: 4 Location: 5 Ambiance & Décor: 4 Customer Service: 4 Macy's always has what you need, when you want it... wither its in store or online. I love this location because its tucked away inside of one of Raleigh's busiest malls! The staff is always helpful and the store is usually pretty neat and clean. My favorite part of this location is the fact that they have a huge mens section that features lots of awesome urbanwear. Not that the others don't have that, i just find this locations to be better and have more to select from. Also checkout the clearance section too!

    Shelves with 50% off sale, but the items were not in sale according Emily.

    My wife just picked up a bag on those shelves, but the system reflects that the bag was not in sale. As you can see in the photo, all shelves reflect the same 50% sale. Beware and avoid getting caught by the false advertising. Emily didn't honor the discount shown on the top of the shelves. Bad way to do business.

    Carpeted entry to dressing room area
    Andrea G.

    I'm trying to post more positive reviews as I have received a couple messages lately saying I'm too negative, but I could not let this one go. I was shopping in the Macy's Woman plus size department around 11:30am on Monday, December 5. As usual in a department store the plus size department is shoved all the way in the back darkest and most depressing corner of the store. It was disorganized and messy. I saw two ladies stocking the floor in plus and petite and after 10-15 minutes of browsing one of them deigned to at least acknowledge me. All of this is pretty average in my experience and I would have left and not reviewed at all, except i decided to try a couple of items on. The closest dressing room was in petites. I noticed as I walked up to the dressing room area that the carpet could use a good vacuum, but looked past it and headed to the one open dressing room (of only two dressing rooms for, presumably, all of Plus and Petites). The dressing room was disgusting. The floor was covered with piles of dust and shed hair. I can't believe they expect people to take of their shoes and clothes to try on items for purchase in that room. It has certainly been weeks since anyone swept or vacuumed (which was something done nightly when I worked retail). I dropped my items and walked out (which went completely unnoticed because there were no employees in sight. I walked just a little ways down the mall and found Lane. Bryant where I was greeted promptly and with a smile and I enjoyed a boutique shopping experience. I usually shop at the Macy's in Lenox Square in Atlanta and while it's still in the basement, it is always much better organized, staffed, and clean.

    The box that clearly shows floor sample..

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    4 months ago

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    8 years ago

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    4 years ago

    Sharon in the dress department!!!! Amazing!!! Above & beyond!!! So helpful & pleasant!!

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    9 years ago

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    5 years ago

    Love the size of this Macy's. It's really clean inside and good choices for clothing.

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    14 years ago

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    10 years ago

    Ms. Mattie in watches and purses is the best! She is all about customer service and it shows!

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    14 years ago

    Macy's has the best hats, purses and dresses for me. I wait for the sales...

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    Ask the Community - Macy's

    Review Highlights - Macy's

    She was kind enough to explain us the specific store at Crabtree mall did not have anything beyond 2xl and we were better off online.

    Mentioned in 4 reviews

    Read more highlights

    Jos A. Bank - Rack em.

    Jos A. Bank

    (17 reviews)

    $$$

    So far, I cannot complain much. But…read more.. It's got a wide array of suits, shirts and so on, but there are definite imperfections. For instance, I needed a formal black tie suit and a casual jacket outfit for a gala in July. The employee Javi was personable and knowledgeable, helping me put together colors, textures, et. al. And yet, a place of this obvious capability did not have a black shirt in my size. I only wear 17.5 by 34. A black shirt. This was a shirt I promptly and effortlessly purchased at Brooks Brothers later on. But Jos couldn't handle it? A simple black shirt? And then, they had to order a white shirt for me because they didn't have one of those either. A simple white shirt? Seriously? That's embarrassing. I am presently waiting a couple weeks for all alterations (some of which they were late with) and that one shirt to come in. Overall, it was a fine experience, leaving me with a great ensemble, but when they show their shortcomings, those shortcomings do shine. A.

    Very unprofessional experience at Jos. A. Bank. The staff…read moreacted like they didn't want to be there they were openly complaining about work and ignored customers for long periods. I stood waiting for assistance and was completely overlooked while employees talked among themselves. For a store that's supposed to specialize in professional clothing, the service was anything but professional. Definitely disappointing and not worth returning. The African American gentleman working there is a dick who just openly ignores you and pawns his work off onto other employees. Won't be returning

    Liles Clothing Studio

    Liles Clothing Studio

    (9 reviews)

    $$$$

    I have been a client of Mr. Bruce Liles since I bought a suit, shoes, and accessories for my very…read moreimportant interview at the UNC-Chapel Hill School of Dentistry in 1986. Forty years later, I am still a client. He has made custom suits, trousers, and tuxedos for me. I trust his judgement completely when it comes to dressing me in clothing that is both classic and stylish. The personal attention that Bruce gives you is unmatched. I feel as that I am paying for Bruce's expertise and good taste....and the clothing is just part of that. We are very fortunate to have such a fine men's clothing store in Raleigh as Liles Clothing Studio.

    A friend recently payed a compliment that meant a great deal to me; not only was she impressed by a…read moreparticular pair of shoes I was wearing, but also confided that she had come to regard me as someone who took a great deal of care in how they look and as someone who dresses quite well. To this I have Liles to thank. Simply put, a better men's store in the state does not exist. Bruce, the visionary and owner, puts in the time and stays ahead of brand trends, stocking items I see nowhere else. I usually like to take my time when I'm there, and Alex, the gentleman I've known working there as long as I've been a patron, offers his insight and expertise to me more than anyone else, patiently anticipating what I'm looking for while stretching my boundaries beyond what I might normally try on. Nowhere else can I go shopping for clothes alone- their staff has a better eye for fit than I or anyone I else might drag along. The negative for some may be the price points. I simply put a budget on clothes for the year, rarely buy elsewhere, and make a point of buying top quality essentials here. For me there are no negatives. I wind up with fewer clothes that I wear often and truly enjoy. There may be comparable selection and quality in metropolitan areas, but no other store knows me by name. No other store knows my family by name. Go there.

    Crabtree - Outside area of Crabtree

    Crabtree

    (237 reviews)

    $$

    Crabtree is probably the best mall we have in the triangle, though, parking can be a nightmare…read more I mainly go to Crabtree for Minerology, my all time favorite shop in NC. I have been to Lush, Lego, Yankee Candle, and Bath and Body Works here. Every shop we've been in had great employees and the stores were always clean. The mall in general is clean and bright and there's a ton of stores to shop around in. Minerology used to have two other locations but they closed down and stayed with one main location at Crabtree, so I'll make the long drive for my favorite place. The staff there are super knowledgeable about the fossils and minerals. They are very friendly and kind people and will help you find something special to bring home. They also do live sales occasionally on their Instagram. Many of the rocks in my collection came from here. Though Crabtree is far and I'm not a fan of their parking, I will always come back as long as my favorite stores remains!

    I've been coming to this mall since I was a child and it's cool to see how it has changed and…read moredeveloped over the years. They have a good variety of shopping and food options. Stores come and go, but it's always been a good mall. I've noticed they have a more speciality & asian shops as of late. I really like checking out the Eloise store, even if I don't end up getting anything (they have really cute and niche stuff). I love the photo op background they put up near the food court!

    Bunbury Custom Clothiers - classic  blazer

    Bunbury Custom Clothiers

    (27 reviews)

    $$$

    Long story below, but TL;DR: these guys are great!…read more It's a rough market out there for off-the-rack women's formalwear, unless you really like sweating it out in polyester. I have wanted a suit for a really long time, but... well. I have DDDs, am generally midsize everywhere else (12-14 size waist) and I'm 5'1" on a good day. Even women's blazers don't fit me. Slacks? Forget about it. I knew that getting custom suit locally was the only way to go--I couldn't find any reviews or pictures of Bunbury's work with women's suiting, but I figured it couldn't hurt to make an appointment. I had never owned or worn a suit before, so I had very little knowledge about what would work for me. Fortunately, at the first fitting, Rohit spent a full two hours patiently explaining different suit cuts, making recommendations on style and fit, and answering my many, many questions. Both the suit coat and waistcoat were absolutely PERFECT at the first fitting, which felt truly insane to me given my lifelong struggles with blazers. We ended up going through a few rounds of alterations on the shirt and pants, in no small part because of my own inexperience--I was discovering my own preferences for suiting as we worked through different options, and a lot of what I want out of a suit was a lot more in line with the conventions of men's formal suiting than women's--but Ro & co. had an insane level of patience and kept reworking everything until it was perfect. And as a total outsider to men's fashion, I never felt anything but safe, welcomed and respected in the Bunbury offices. Oh yeah, and the finished suit is amazing. Comfortable in all kinds of weather, a million hidden pockets, excellent range of motion... I've played a round of capoeira in the full getup without straining a single seam. By all accounts Bunbury is extremely on point with deadlines and alterations tend to be reliably completed within a week. In my case, the owners were hit with a truly Shakespearean tidal wave of once-in-a-lifetime delays beyond their control, and I was happy to slow down our alterations schedule in favor of their wedding clients because I didn't have any pressing deadlines to meet. As a thank-you, Bunbury ended up providing several tailored shirts for free, to the point where I'm honestly a little concerned that I'm tanking their bottom line. I have absolutely made out like a bandit from this experience. And even though I don't really attend formal events often enough to warrant it, I'm making room in my budget for their three for two suit deal in the future.

    I have been a customer of Bunbury Custom Clothing for two years and what follows is my honest…read moreassessment of this business: Rajesh Bulchandani has the highest level of honesty and integrity in a person that I have ever met in my seventy five years on this earth. This is not an exaggeration - I have come to know that if Raj promises something - it will be done! This company provides the finest British and Italian wool and cotton fabrics for custom clothing available in the bespoke and made-to-measure business. Their full canvas suits rival some of the best suits you can buy in the United States. I am very difficult to please and expect perfection, and have found this company to make the clothing experience enjoyable - if Raj can please me - he can please anyone. I have tried other tailors and custom clothing companies in the Raleigh area, and no one comes close to what Raj has done for me. Raj has many years of experience in taking measurements and sending these measurements to his tailors in Hong Kong and China along with the materials from the finest British and Italian material manufacturers which he procures for the customer. When the suit is complete, if there are any adjustments necessary, Raj offers lifetime alterations for any reason no matter what. If you are looking for the finest clothing money can buy at a reasonable price from a truly honest person - don't waste you time looking elsewhere - I recommend this company and only this company. Develop a relationship with Bunbury Custom Clothing, give them a try, and you will not be disappointed. If you go with Burbury Custom Clothing, you are choosing the best custom clothing service in all of North Carolina and in the entire Mid-Atlantic Region of the USA.

    Ealdwine Raleigh - Alden Shoes

    Ealdwine Raleigh

    (5 reviews)

    I came to Raleigh from Oklahoma for a conference and inadvertently left my dress shoes at home,…read moremaking boots my only option to wear with a suit. "Rough-looking" is a massive understatement for the condition of my boots, so I went to Ealdwine for some shoe polish, and saw that the product had changed quite a bit over the past few years. I had a few questions about leather conditioner, how much polish to use, etc. (stuff like that), and Mr. Gray took the time to show me everything, on my boots at that. The difference is tremendous, and I'm not JUST talking about how my boots look now. For a business owner to take time out of his day, literally get his hands dirty, and go to such lengths for a customer who might come to Raleigh every five years or so... It speaks volumes about Mr. Gray as a person and business owner. I'm now more informed, equipped with some really good polish, and won't feel so embarrassed about wearing beat-up boots with a suit. Another cool thing, assuming most will be looking/shopping for more than shoe polish, the store's beautifully designed, and chockablock with some of the finest in men's clothing and beautiful footwear. Mr. Gray personally helped with the design in many of the latter (Alden's handmade in Massachusetts), so I definitely feel like I was in good hands, and had definitely come to the right place. Great owner. Top notch products. Perfect service. Great experience.

    Matt and Jim are doing an outstanding job with Ealdwine. They have a phenomenal selection of…read moreproducts, from Alden shoes and Frank Clegg bags to Naked and Famous denim, and more. I visited a few weeks ago and was extremely impressed with their knowledge and their welcoming attitude. I wish I lived in Raleigh so I could visit more often. Highly recommend stopping in.

    Macy's - deptstores - Updated May 2026

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