I found the same groupon mentioned by others, and since I had a wedding coming up decided to take a leap of faith with Raj at Bunbury. The groupon included a suit, tie, and custom tailored shirt. I'm glad I did.
First off, be aware that he doesn't work out of a tailor shop, he travels between several cities, and has a small office at each that he will meet with you. He'll have a TON of samples of cloth for your suit, shirt, or sport coat and slacks. He provides the materials that he sources himself to the tailors who make the suit, send it to him, and he works with the local tailors for the finishing details. Like many bespoke brick-and-mortar shops, he has several levels of material that increase in price and quality.
If you have the time to spare, I recommend visiting some department stores first and trying on many styles and materials of suit to have a pretty good idea of what you're looking for before you make your appointment with Raj. Bring pictures and whatever else may help you make decisions or help him to figure out what you're looking for, because when you choose a suit material from a small sample of cloth, it's very much like choosing the color you want to paint a room from a small swatch on the wall. Often times the finished product may look much different then how you envisioned with the small sample. Knowing what you want from the start will make the process much easier for both of you.
Once you've picked your material, he will then go through a design book with you and you can choose every detail of your shirt, suit, vest, what have you; from the overall fit to the style of pockets. Again, having a good idea of what you like and how it looks on you will make this process smoother. He then takes every single measurement you can possibly imagine to help the suit fit well.
As another reviewer mentioned, make sure you are quite specific with what you want the fit to be. Raj is extremely focused on your satisfaction, but he needs to know exactly how you want it to look on you. His advice is based on experience and he has a great eye for detail and fit, but you need to have a solid idea of how you want to look in the suit, because it can be quite expensive and the suit should last a very long time if cared for. He kept working with me until I was completely satisfied with how the suit and vest I bought came out, even changing a few details I had chosen myself, but changed my mind about when I saw it in person.
I'll add in one more plug here, do not underestimate the importance of a well tailored dress shirt. You may not think you have any problems with off the rack shirts, and they may be perfectly adequate, but a well-cut and tailored dress shirt is a thing of beauty. I don't have a calvin klein silhouette by any means, but I feel like James Bond in the shirt I got from Raj.
Finally, let me just say that though I wasn't quite prepared for what I was getting into at the end I was very happy. Raj is experienced, is quite willing to provide guidance in decisions and explanations of fit, style, and construction, but is also respectful of your choices. So long as there is time to do so he will work with the tailors as many times as necessary to get the final result you want, and is overall kind, courteous, and easy to work with. The whole process took about six weeks for me. read more