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Raleigh, NC

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Vip Formal Wear

4.0 (24 reviews)
Open • 10:00 am - 9:00 pm

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This is my receipt of my return date.

I don't usually leave reviews but this guy TERRELL is terrible. Terrell messed up the date of day I pick up my suit after asking and clarifying several times. They had my suit PICK-UP date 4 days AFTER my suit RETURN date. We got the pick up date cleared up 1 day before the event. Now Terrell is claiming that my suit was due back on 4/21/24 when it clearly states on the receipt return date is 4/24/24. Terrell is who has "helped" me the whole time is also claiming I owe him a extra $50 now for it being "late". Terrell threatened legal action for not returning suit "on time". Aside from all the date mix ups and this apparent extra money I "owe" terrell talks to his employees very unprofessionally and is very rude. Terrell called his employee out in front of the whole store in front of customers to tell him if he messes up again he is fired and gave attitude to everyone after the fact. After that Terrell acted very annoyed with me because they messed my dates up! How does that make sense. Overall would never recommend its more of worry than something helpful.

Ta'Brechi H.

2019 Yelp 120 Challenge- #86 I'm not a huge fan of VIP Formal Wear. I would much rather use Men's Wearhouse because of their inventory and the speed of delivery. They also have a faster turn around time for things needed as well as multiple locations. We used Vip Formal Wear for a wedding that we were in and everything was done out of town. We were told that we would be texted or called once our order was ready, but it wasn't until the day of the wedding when we received any notification. By this time, we had spoken to a few employees daily and we were asking for updates. However, we still did not get a real answers. The employees were very kind and friendly however, they gave no real answers when they were needed. I would not recommend using them for your wedding because things will be deliver the day before and you wanly have enough time to make changes. It would then be up to you to go to their wearhouse to change your outfit.

Jill M.

First time renting a tux for my Sophomore in HS. They were busy with Broughton Queen of Hearts dance fast approaching. The staff was efficient, friendly, confident, patient and helpful. What more could you ask for? They also delivered what they promised, when they promised it. Definitely try everything on at pick-up. While ours was perfect, others had to have adjustments made. We also learned how to use cuff links and the finishing buttons. I will rent from them again. We also appreciated the discount given to BHS students. Our no frills option, including shoes was about $85. He looked fantastic on the pictures and felt confident enough to even dance!

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1 year ago

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8 months ago

Good choices for rental or purchase, convenient location, excellent service. If you need formal ware, this is the place.

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2 years ago

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2 years ago

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7 years ago

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4 years ago

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8 years ago

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4 years ago

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3 years ago

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4 years ago

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11 years ago

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4 years ago

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9 years ago

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5 years ago

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3 years ago

nice gentlemen who helped right away. even helped with returning the material even though it wasn't from their store, highly recommend

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8 years ago

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11 years ago

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9 years ago

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12 years ago

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12 years ago

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Review Highlights - Vip Formal Wear

“What started out as a good experience went horribly wrong upon the return of my son's tux.”

Mentioned in 7 reviews

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JoS. A. Bank - Rack em.

JoS. A. Bank

3.1(17 reviews)
0.3 mi•Crabtree
•$$$

So far, I cannot complain much. But…read more.. It's got a wide array of suits, shirts and so on, but there are definite imperfections. For instance, I needed a formal black tie suit and a casual jacket outfit for a gala in July. The employee Javi was personable and knowledgeable, helping me put together colors, textures, et. al. And yet, a place of this obvious capability did not have a black shirt in my size. I only wear 17.5 by 34. A black shirt. This was a shirt I promptly and effortlessly purchased at Brooks Brothers later on. But Jos couldn't handle it? A simple black shirt? And then, they had to order a white shirt for me because they didn't have one of those either. A simple white shirt? Seriously? That's embarrassing. I am presently waiting a couple weeks for all alterations (some of which they were late with) and that one shirt to come in. Overall, it was a fine experience, leaving me with a great ensemble, but when they show their shortcomings, those shortcomings do shine. A.

Very unprofessional experience at Jos. A. Bank. The staff…read moreacted like they didn't want to be there they were openly complaining about work and ignored customers for long periods. I stood waiting for assistance and was completely overlooked while employees talked among themselves. For a store that's supposed to specialize in professional clothing, the service was anything but professional. Definitely disappointing and not worth returning. The African American gentleman working there is a dick who just openly ignores you and pawns his work off onto other employees. Won't be returning

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JoS. A. Bank - Casual.

Casual.

JoS. A. Bank
JoS. A. Bank

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Tide Cleaners

Tide Cleaners

3.8(9 reviews)
4.3 mi•Mordecai

If you're looking for a place to overcharge you for wet laundry, refuse to provide a full refund,…read moreand leave a young college student feeling taken advantage of, then this is the place for you. My college student recently had her washing machine break, leaving her with a load of wet clothing that urgently needed to be washed and dried. She took the laundry to Tide Cleaners Seaboard Station for their wash-and-fold service, trusting that her clothes would be handled properly. She understood that the service was $3.19 per pound and was prepared to pay the appropriate amount. When she went to pick up her laundry, she was shocked to discover a bill of nearly $175 for just one bin of clothing. We later learned that this location had charged her based on the weight of the laundry while it was still wet, rather than weighing the clothing dry. Because the laundry was saturated, the weight was significantly higher than it should have been. This was essentially all the money she had available, and she was understandably distraught. I advised her to return to the store and ask that the laundry be weighed dry. According to the weight on their own scale, at the advertised rate of $3.19 per pound, she had been overcharged by approximately $110. After multiple conversations and emails with the manager, Matt, and the owner, Tim, a partial refund was eventually issued. However, we were still overcharged nearly $60. What was even more disappointing was how the situation was handled. During one of my conversations with Matt, he rudely told me that she should have gone to a laundromat. I found this response completely unprofessional and inappropriate, particularly given that she was a young college student who had experienced an unexpected problem and was simply trying to get her laundry taken care of. He nearly hung up on me and has not responded to subsequent emails, even after the owner, Tim, responded and referred me back to Matt. The issue here is not simply the money. It is the lack of transparency, fairness, and willingness to take responsibility when an obvious problem was brought to their attention. Tide Cleaners Seaboard Station had an opportunity to make this right and chose not to fully do so. We will never use this location again. I'm sharing this experience in the hope that other customers -- especially students who may be dealing with an unexpected situation -- understand exactly how the charges may be handled and don't find themselves in the same position

Regarding the tailoring, only--They do not have a tailor on site. If you know the exact…read moremeasurements for your alterations they have a tailor they send the garments out to. I have no insight about their cleaning service. The facility is nice, the staff member was pleasant. The parking in that area is terrible.

Lee's Tailors

Lee's Tailors

4.7(114 reviews)
4.4 mi

We have come here multiple times from my Wife's wedding dress to multiple suits for myself. They…read morehave always been friendly, helpful, and quick! Just came in with a handful of items and the shop became very busy and they took their time with helping us and we did not feel rushed at all. We will continue to come back to Lee's for all of our tailoring needs. Thank you!

The people working there work very hard but the clientele can be inconsiderate and entitled. For…read moreexample, I went in on a Saturday morning to have two pair of jeans hemmed. I sat down rather than stand in line, so one woman who came in with a dress to be altered took advantage of my momentary distraction and took my rightful turn and skipped me. I ended up waiting at least another 30 minutes (an hour total) to be given attention and she had major alterations that she wanted the same day and she didn't even have on the same undergarments that she was planning to wear. As you can imagine this made the woman pinning the garment for alterations at a disadvantage. She had to keep repinning the garment at the woman's whims. Her daughter along with her had a formal dress to be hemmed. But she didn't have the shoes she'd be wearing and the woman who had to mark up the dress for alterations had to go search for similarly heeled shoes that the woman described she'd be wearing so she could stand on top of them to have the dress prepared for alterations. Both mother and daughter wanted their clothes ready the same day within a few hours. So inconsiderate of the workers. And of the other customers. I will not be back. I am sorry that the tailors and other workers there have to tolerate these kinds of inconsiderate jerks.

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Lee's Tailors
Lee's Tailors
Lee's Tailors

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Jos. A. Bank

Jos. A. Bank

1.0(5 reviews)
6.2 mi

I walked in knowing what I was going to ask for but by the time I got to an associate I had a few…read moreitems in my hand. He asked if he could help and I said yes I'm looking for a plaid tweed suit and showed him a picture for reference. He looked at me and said, probably at a costume store. And I have to admit, now it's a little funny someone could be so bold, but at the time, I was so taken back, I just layed my items on the counter and walked over to your competition. And I tried to give ZERO stars but it will not allow

Do not come here for your formal wear needs. The staff, except for Sterling, was rude. I'm not sure…read moreif they are trained to try to not get business? All three of the men who got tuxes for my wedding had one of the items that simply could not be worn due to inappropriate sizing. The groom's pants had a hole in them. There were issues with making a "group" for our order. Such as, not being offered to make a group at the first visit, and then all subsequent visits being talked down to because we didn't make a group. Which we would have loved to do, had we known. I reccomend if a problem like that arises in the future, don't make your customer, who had no idea that a "group" needed to be made, feel bad or let them in on how much of a hassle it is that you have to do a few extra clicks on the computer. When you run into an issue, and all the customer wants to do is make a purchase in your place of business, move along and stop being so whiny. The bad service would have been tolerable, if the orders had been appropriately fitted and not come in later than we were told. When the orders came in late, it made it difficult to try to reorder the pieces that were wrong. Which by the way, staff was also rude to us about. I've heard good things about other formal wear places. The father of the bride had a great experience at a local formal wear shop, he said "the man that helped me was so nice". When your nice, people will love to spend money at your business. The bride and groom however, feel robbed after the experience here.

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Jos. A. Bank
Jos. A. Bank
Jos. A. Bank

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Vip Formal Wear - formalwear - Updated October 2026

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