The only reason I went to a travel agency was because I was planning a group trip. Unfortunately the travel agent and I were never on the same page from the very beginning. Instead of telling me straight forward answers I would get very round about answers in return, which was really frustrating. I always had to wait a while for confirmations, phone calls and papers to sign. We booked our own flights through the internet, so that went smoothly. The overall price was very reasonable though and the hotel was great but, I was happy to end communication back and forth with this travel agency. read more