I love the physicians at Westchester Pediatrics…read more My child has had some fairly serious illnesses and also some learning issues and I feel he has gotten great care and I've gotten great advice at Westchester Pediatrics. They see the child as a whole person and not just a cough or a rash. I have often had to wait (ex a 2pm appointment can often turn into a 3pm appointment or once for me, even turned into a 4pm appointment when a child with an urgent issue came in). If you hate to wait (or have a tight schedule), it might be frustrating. When my child is sick or has an issue - I don't want to feel like I have to go home and look things up on the internet to confirm the pediatrician gave me all the options and was up on the most current guidelines, research etc. I trust Westchester Pediatrics to tell me what I need to know and that's it. For an anxious mom who is a compulsive looker up of things, that's huge. I trust the care - no need to look anything up.

Dr. Cohen and Dr. Rogers are the BEST. I am a first time mom and they are always available to talk,…read morecall back promptly and pencil you in with little notice. I've never had to wait long to see the doctor. A+

The admin has deteriorated significantly after imposing a $200+ admin fee on patients. If you call…read morethe office, expect insanely long wait times, only to be put on hold again. Use Klara to message and you will never get a reply back. Appointments and invoices are routinely mismanaged now. The doctors are good, the practice has gone down the drain.

Tried several times over several weeks to call to set up an appointment for a newborn, never got…read morethrough on the phone. They pick up and put you on hold and never get back to you. Not reliable.

Dr Hough is the worst trying to bully me into give my 3 month old 6 shots; told me that if I didn't…read moremy "baby will die"

I wish I could split the review into the on-site and online/phone experience. The doctors and…read morestaff at the facility are amazing, but God forbid you need to contact them as you can't. Need a prescription refilled, good luck. Need to contact a doctor for a question, maybe within 4 hours a cold nurse lacking empathy will call you. I miss the old pediatrics on Hudson pre-merger as that was an amazing practice - and those are the people in the office still which is why the on-site experience remains outstanding.

Initially gave this visit a one stat base on the following experience described in the second…read moreparagraph. Changed it to a 4 star after PM Pediatrics made a timely and sincere effort to address my concerns. They outreached twice in less than 24 hours. That deserves some credit and a second chance. I believe that it is incumbent upon those of us who rate these entities to allow them an opportunity to get better. Hence that is why I amended my initial feedback. I am happy that Yelp allows for this feature. Have come here before and the quality of care has been quite good. Things were very different this time. Person checking us in was very unprofessional. For example, she carried out a conversation with another employee while checking my son in. At one point she asked, "did you eat already?" We thought she was asking my son and part of the intake process. She was actually asking her co-worker. At the time of this review, we have been waiting for over 35 minutes in the exam room. This visit was very disappointing. Will not be coming here again. Go to West med instead.

I brought my son here for a minor head injury and was able to get a same-day appointment, which I…read moreappreciated. However, even after arriving 10 minutes early, we still had to wait, and there were already about five children in the waiting area ahead of us. The facility itself was clean, and both the nurse and doctor were kind, friendly, and reassuring during the visit, which made a stressful situation a bit easier. That said, the front desk experience could definitely be improved. No one was present when we first arrived, and when a staff member (I believe her name was Carol or Karen) finally came out, her greeting--"Are you a walk-in or an appointment?"--came across as abrupt and not very welcoming. Overall, the medical care was good, but the initial interaction at the front desk left a negative first impression. Will I come back probably not. Free Parking is available in the lot.

The Doctors and Concierge Level of Medical Care offered to Patients is such a breath of fresh air…read moremore like alleviation to the standard of Medical care in NY. My Child is Medically fragile and often needs checking in on that now doesn't need to be a 24 hr emergency room trip due to it's time of day. The level of aptitude, experience and compassion given by Dr. Gallagher and Dr.Gupta is really what patients need. If you're lucky enough to find an opening for new patients consider your family much improved. There is so much more to the practice, for us it has been a real improvement on my child's quality of life. we Hold this in highest regards.

Local doctor Nitin Gupta is the greatest!!! I cut my finger badly while making dinner tonight…read more He was over right away with a mask and gloves, equipped for any situation from stitches to splits. In minutes, he had my finger glued and wrapped. I didn't even have to get out of my pajamas!!! It gave me such peace of mind, knowing I could stay out of hospitals and urgent care facilities during this pandemic. I'm sooooooo grateful. If you're looking for a total pro pediatrician who makes house calls, Dr. Gupta is awesome!

We feel beyond lucky to have then helping us with our newborn. Dr. Stephen is AMAZING, refreshing,…read moregentle but thorough, intuitive... and pretty darn funny, he's always a relief and an encouragement to see. We've had plenty of first time parent concerns and he's tackled them all super timely and with a way of explaining things that calms us and gives us more confidence every time. And we were amazed with Katie, the Lactation Consultant. she has decades of experience, she CHANGED our world!! we brought in our 5 day old baby and she completely turned me around with her knowledge base. I brought him in with me and nursed him with her help so that she could observe. She reframed so much of what the hospital told me generically and tailored it to me and our son based on how and what she saw. and she was spot on! he was happier, less frustrated and trusted me to read his cues correctly and get what he needed. it was an instant fix, I can't get enough of her!! She makes herself available by phone too if tou can't make it to her in person. She and Dr. Stephen are in this with you every step, honestly we couldn't have asked for more caring human beings to help guide us.

Ok so I don't know about the rest of you moms who grew up in the 80s and 90s but I hated going to…read morethe doctor as a kid. They were nice and all but it just sucked. My kids LOVE going to the dr. They literally ask to go. Even if there are shots involved they like being there. When the heck does that ever happen? Dr. Nikki is more than a doctor. She is someone my 13 year old daughter looks up to and my 7 year old son wants to marry. I trust her and when it comes to your kids that is something you need to have for peace of mind. If I could give more than 5 stars I would.

I can understand why their review average is 2.5 starts. I brought my kids here because a close…read morefamily friend recommended them. Let's just start off with the receptionist (specifically the one who sits directly in front). This lady is rude, barely can understand her and the $5 every time I need paperwork done is funny and sad at the same time. But let's get to the doctor or PA my daughter saw (2nd time there). Let me give you a bit of a background with my daughter and doctors. She was born with Bilateral Hip Dysplasia, so lots of doctor visits, X-rays and sonograms from the moment she was born. She also developed a bad toe infections that required 2 biopsy's at the age of 2, again a lot of doctor visits, she also banged her head on the floor face first and bit a small hole through her lower lip which required surgery, and finally add in prior doctor visits for shots, physicals etc. So my daughter DOES NOT LIKE going to the doctor's office, she loses her mind once she knows the setting she's in, especially when she see the Doctor, MA or PA. At this physical appointment, this Doctor or PA that saw my daughter asked developmental questions about my daughter while my daughter tried to escape. I answered everything honestly, yet it's like she didn't believe me. She was more focused on how my daughter was acting (again she hates doctors, she has PTSD), and concerned my daughter was exhibiting Autistic Traits. She asked if my daughter spoke (she does, she's just not where she needs to be), I was trying to get my daughter to say her colors (which she knows) and said person "NO, can she say it herself?!" She can, sometimes you just have to get the ball rolling with her and she'll start pointing out all the different colors. The energy this doctor was giving dismissive and she already made up her mind my daughter might be Autistic and was focusing on that, wanting her to be evaluated for a bunch of things. Let's not talk about the HIPPA violation when she came into the waiting area where I was with my daughter and people were around, and she brought up my son's Autism in front of other patients. Which she was unaware of when we were in the room, so this means after we left, she checked her chart and then his and realized he was, which is why she approached me in the waiting room. Again fixated that she believed my daughter was autistic because she was screaming her life away in the room (AGAIN she had PTSD with doctors and if she would have asked why she was acting that way, she'd understand, but she didn't care). Now here's the kicker, we got her evaluated, and guess what? NOT AUTISTIC! She passed her educational evaluation with flying colors, and the evaluator was very impressed that at the turning age of 3 she potty trained herself in 2 weeks, and holds her urine through the night and gets up in the middle of the night to use it, if needed. Just because one child is autistic, it does not mean the other is, and the way she was trying to push that narrative is crazy. Now the last thing I'd sad is my daughter's iron levels came back extremely low, heavily low, and was told to get blood work done ASAP. We did that same day, this was over 6-8 weeks ago, and have yet to receive a phone call for the results or a game plan. Now one would say I could call, but one would also think with levels as low as hers, there would be som urgency from their end. Luckily we dealt with this issue with my son, and got his numbers back up quickly, so we know what needs to be done. Safe to say, we'll be changing pediatricians, only took 3 visits.

Every time I come here they're confused about something. Dropped off a form a week ago, come to…read morepick it up and act like they have no idea what I'm talking about. Then instead of saying, "Well we're dumb as shit or we lost it," they give me the wrong form. So I have to come back with a new one and wait for them to complete it. I don't know what kind of business they're running but if I don't do my paperwork I get a traffic cone shoved up my ass.

We like all 4 doctors from Scarsdale Pediatric Ass. We've been going there since our older son was…read moreborn in May 2009. Although Dr. Halpern is my 10 year old's main doctor and Dr. Bookner is my 7 year old's, but they see Dr. Lee and Dr. Menco as well whenever we need to make a same day (emergency) appointment and the other two doctors are not in that day. We used quite a few on call service when kids were little - we were inexperienced parents at the time. And we can't always find and trust the info we search online. There's always a doctor is on call during off hours there. Last December when we took kids to visit their Grandpa, my 10 year old had an asthma attack and I didn't pack his inhaler. I called the service agent and asked to have the doctor to contact my husband directly while he was on his way to a local pharmacy with our son. Dr. Halpern happened to be the one on call that day. After she spoke with the pharmacist over the phone, my husband was able to get the prescribed inhaler and a spacer. We're so thankful! After all these years, we know the office is closed from 1 to 2 pm for an hour lunch break. Luckily, we haven't had any emergency situation that my kids need to see a doctor happened to be that lunch break. I think if it does happen, I would just take my kids to the ER at White Plains Hospital. Hey, doctors need a break, too! It's 9 o'clock, gotta go schedule an annual checkup...

All doctors and staff are dedicated in their job of taking care sick children. Front desk personnel…read moreare knowledgeable friendly and accommodating including sick visits. The accounting the back office is very helpful in resolving and helping me with my issues in billing with my insurance company. Altogether is a great and very busy pediatric office.

Absolutely an amazing Doctor with a friendly staff!!! They are welcome and very accommodating!! I…read moream very happy with this practice and I would definitely recommend them!!

I am now 24 and when i lived in NY Dr Screnci was my primary doctor for over 14 years. I have gone…read moreto many doctors since for physicals or when I am sick. I compare every doctor to Dr Screnci and not one has lived up to her skill set. She is the most intelligent person I have ever met in my life. I truly trust her with my life. I would still go to her if I could. She was good with me through the years where I had a fear of going to a doctor and still continued to be into my teenage years where my questions were endless. I owe getting over my fear of doctors to her and the staff. She truly got it right every time I never doubted her expertise. Every doctor appointment I have been to since I have left with frustration and confusion. She always has such patience even after working all day and seeing a boatload of patients, she still took the time to answer my questions that were insignificant to other patients. When I was younger I used to say that she should be president :). She definitely has all the strong qualities to do so in my eyes. I also have loved every other doctor she has brought on to the practice. It amazes me, its as if she finds the most qualified doctors out there or maybe they find her. I hope that when I have children one day that I can either take them to someone who is at least half the person Dr Screnci was for me, I know it will be hard to find, I have been searching for years.