Great work and honest. Told us when we should consider replacing the unit and moving on.read more

On time! Quickly diagnosed. Reasonable estimate. Returned on time the next day with the part…read more Repair made and on his way. Will call again!

Came out and diagnosed the problem with our clothes washer. Followed up with a quote and fixed it…read moreright away. Highly recommend!

I've had these guys out twice for different repairs and they are extremely knowledgeable and…read moreprofessional, friendly and helpful and have fixed both issues. They are prompt and come when they say they will. One was a refrigerator issue and the other was an oven issue. Highly recommend!

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.

Vector fixed my washer, cleaned up , was polite and respectful…read more Washer is working great and he received the parts and installed the parts needed in one day . Great job!

They responded quickly and clearly, and the whole process was very easy. I also really appreciated…read morethat they didn't overwhelm me with unnecessary phone calls like some other companies do. Everything was straightforward and easy to understand. They responded quickly and clearly, and the whole process was very easy. I also really appreciated that they didn't overwhelm me with unnecessary phone calls like some other companies do. Everything was straightforward and easy to understand.

From the owner: Specializing in all major brands — Samsung, LG, Whirlpool, GE and high-end brands including…read moreSub-Zero, Wolf, Miele, Viking and Thermador. Commercial appliance repair available for restaurants, hotels and laundromats. Diagnostic fee for home appliances · for high-end and commercial equipment — waived with completed repair. 1-year warranty on parts.

Five stars for Brazos Appliance and Repair. Called and set…read moreup an appointment for Shannon to come out and look at my Jenn Air oven. He came out looked at it tested it and got the code he needed in order to fix my oven. Unfortunately an expensive part needed to be ordered. The good thing was that the part and repair came in under $500.00 as a new oven cost over $2500.00...crazy!! So the way it works is you pay a trip charge for the first trip which if you agree to the repair it gets subtracted from the total at the end of the repair. I felt this was good value and they kept me posted about the time line of delivery and order of my part.

Such a customer-oriented company! We have used Brazos for our dishwasher and washer several times…read more In each case, the work has been professional and thorough. In two cases, Shannon advised us we might be better replacing the appliance. I appreciated that rather than having an expensive repair that might not have lasted. We had a recent problem that was not in their expertise, and they worked with us to find someone who could help. Businesses could take a lesson from Brazos on customer service!

It's been busy and Krystal hired a repair service to look at an issue with our refrigerator. They…read morecharged us $140 to make the service call. Came out and after two visits diagnosed it as a gasket repair on the freezer. A very simple repair that takes 20 min. The repair man then applied the charge for the gasket and labor and and charged me $490. I thought this was a lot and asked to see an itemized receipt. It could not be produced. So I asked to speak to the owner, Robert Scheifer. Spent a few minutes with him and he gave this long story about how their system works and would cost customers more if they set it up differently. I was unhappy with the explanation. I began doing a little research and a few people in the know on these types of repair reached out. Turns out that the issue wasn't the gasket. It was the drain that was plugged. I fixed myself and put in a call to the owner. In the meantime, I found that the gasket cost anywhere from $59-$160, but they wanted roughly $650 to do the repair that would take 20 min. I spoke with Mr Schiefer this morning. He was willing to refund my $490 but not the $140 and wanted to charge me cancellation fees. I let him know that I was unsatisfied based on the fact that he was charging me 1100% the cost of the freezer gasket to repair it. A clear business ethics issue. Also, friends in the know helped me diagnose the real issue which was a simple drain pipe clog. Made the repair myseand the freezer has worked perfectly for 48 hours AVOID THIS BUSINESS Mr Appliance! This ower owns all these Mr Appliance's: Bryan/College Station, Brenham, Katy, Richmond, Sugar Land.

Extremely disappointing experience with Mr. Appliance of Sugar Land and Fulshear…read more Our experience began with the owner answering the number they themselves provided and rudely demanded to know "how did you get my number?" Not a great first impression. We were told we'd receive a courtesy call before the technician arrived, but none ever came. When the tech showed up, I clearly explained that our refrigerator wasn't making ice and had low water pressure. Instead of doing any real diagnostic work, he glanced at it and said we "needed a new filter." That was it--no testing, no checking valves or lines, and no filter on hand to even try. I paid $208 for a lazy, two-minute "diagnosis." I bought a new filter myself, and of course, the problem persisted. Any reputable appliance company would dig deeper to figure out the root issue. We have since had another company come out--someone who did not know about the prior visit--and they immediately started taking things apart, digging deep to diagnose the problem properly. Mr. Appliance, by contrast, did none of this. I requested a refund for this unacceptable service and was refused. If you choose to go with this company, expect poor service, no accountability, and outrageous trip charges. There are plenty of other options nearby that actually care about doing the job right.

We shop often at Home Depot in Indianapolis and find their selection above average. This Home Depot…read morehas the standard Home Depot layout and carries items most home centers carry. We were pleasantly surprised at the decent amount of lumber in stock considering it was only a week out from Hurricane Harvey. During the multiple visits we made in a week we notice new shipments arriving daily. Hats off for quick response time. However, we were disappointed when we ask three different employees where several basic things were and even after looking on their computers couldn't tell us. So off we went in search and found, and loaded, before the employee came back to find us. I do have to say the one gentleman didn't just give up and followed through. On most any given day, the majority of the employees we've encountered are very knowledgeable about their departments, especially the paint department. I find the store is convenient to my Mother's home, the items we've purchased has been quality items and I love wandering around home improvement stores getting ideas for future projects.

let me tell you what happened to me in this store. i have done business with many home depot's…read morearound the country. on may 14 2026. i order a milwaukee weedeater extension tool for my attachments. they tell me about 2 weeks they will call me. fine anyway i went and checked on store some days and it didnt come, so by end of the month when the tool came i went to pick up the tool but they tell me that they sold my told to someone else i say what that tool has my name how can you sale itthey order it aging and wait again 2 more weeks until i tell them to go hell got my back went to ac wardwere in rosenberg order it on friday and got it on tuesday mid day. thats the difference in company buisnes home depot has not costumer service at all they dont know it, i just like to shred my crazy story so next time. please dont do business with home depot ordering stuff. little stores care about the working class.