Thorough service. I plan to go back whenever my prescription changes. Recommend this store.read more

I'm truly grateful I discovered this place. Mr. Minas is not only exceptionally skilled, but he…read morebrings a rare kind of care and craftsmanship that you simply don't see every day. I originally came in just to repair my old glasses, and within less than minutes -- they were perfectly restored. What I thought would be a quick stop turned into something much more special. As I looked around, I found a frame that felt as though it had been waiting just for me -- the perfect match. To my delight, I left that very same evening with a beautiful new pair of glasses and lenses. The entire experience was truly exceptional. The reviews were not lying! After visiting so many other stores where I left empty handed and enduring a poor service, I can confidently say this was the best experience ever. Thank you!

This place is so pathetic. I took my eyeglasses to get a prescription, and I could sense the…read morenegative energy as soon as I walked in--they were not interested in helping me. They instantly gave me the runaround, claiming they couldn't put lenses in the frame because it didn't have a screw. I went to BIG OPTICAL OAKPARK afterward, and they easily popped out the lenses and put them back in, taking care of my needs with ease. I was very happy to give them my business. They also have such a wide variety of cool frames that are out of this world. This will be my favorite store from now on. After being a customer at My Eye Dr. for so many years, I will not be returning. How can you be an eyewear professional and have no idea what you're talking about, making excuses about a metal frame, etc.

I had an appointment a few weeks ago. One thing that aggravates me is when I have a scheduled…read moreappointment and the provider runs late/runs over and no one says anything. After 15 minutes, a young lady walked up to the front and said to come to the back to start the pre-exam, whatever that was. I asked how long would I have to wait for the actual exam and she said about 15-20 minutes. I said, "No, thank you, I'll have to reschedule". I rescheduled for March 11th, but after reading the reviews, I think I'll cancel altogether. What's interesting is someone from their staff is reading and responding to these reviews, but no attempts are being made to rectify the issues, as they keep getting poor reviews. I hate this because this was a neighborhood retailer I wanted to support. Two stars because they have a nice selection of frames.

I always have a wonderful experience visiting Compass Eye Care for my annual eye exam. Our family…read morealways has a seamless experience, from booking appointments to the thorough and kind examination process. Dr. Tan is outstanding and treats patients with care and honesty. The staff members deliver kindness, details, and excellent customer service. I love the selection of sunglasses, and the staff helped me find and secure stylish yet functional pairs for everyday use and athletics use for running.

Friendly staff and doctors who make eye exams painless and quick. Wonderful selection of frames,…read moretoo. I've been a customer for nearly a decade and I trust them with my eye care needs.

I've been coming here for years. Dr. Toledo is very through in her examination and takes her time…read morein explaining her findings with you. There is a frame option for everyone and scheduling is simple and fast.

Lived in the area for 25 years. I needed my eyes examined and I finally decided to give this place…read morea visit. I'm glad I did. Dr. Toledo was through with my exam, took the time to ensure I understood why my vision changed and educated me on why I have dry eyes. Furthermore she made a recommendation on what I should buy to treat my dry eyes...something to use other than drops. A piece of equipment she actually uses. Her office associates were also very friendly. Great neighborhood eye doctor I would definitely revisit!

I had to go back a few times to get my prescription just right. They were incredibly patient and…read morethorough, I now have great lenses and a prescription. I'll definitely keep going here.

The appointment was fine. The standard exam and sold me some eye drops, but how hard is it to call…read morein a prescription???? I had to follow up to ensure it would get done, and as of now, I am still determining if it will even happen. They act like I am the problem on the phone and bothering them. They tell me getting my prescription is based on availability at the pharmacy. If you do not call it in, we will never know if it is available. How hard is it to call it in? Just get it done!

Nobody does it better than this amazing little shop. Coyote sold me an amazing pair of glasses a…read morecouple years ago. One of my nose pads fell off over time and he worked with the company (located overseas) to get a whole new front to replace the broken part. Not only did he switch that out, he polished my dull temples and it's basically a brand new set of glasses. I've been getting glasses from Coyote over the past 12 years - helluva dude.

His selection is always really awesome. You leave out of there not only feeling like you look great…read morebut like you've bought something exclusive and like you've bought something from someone who's gone above and beyond the type of service you'd get at any other optics store.

The doctor took a lot of time with me as this was my initial visit. Ordered new glasses and the…read morescript was dead on!

Started coming here after a recommendation from a receptionist at another optometrist's office…read moreafter my original optometrist closed. Love the casual but professional attitude of the office staff - they talk to you like you're a friend stopping by for a visit - and Dr. Garreffa is friendly but straightforward. Good selection of glasses and they cleaned and fixed an old pair I had quickly and easily while I was waiting.

I had a great first visit today with Dr. Sarah Manongdo-Joya and I will definitely send my husband…read moreand kids here, too! Dr. Manongdo-Joya is super friendly, patient, thorough, and very knowledgeable!! Her exam was excellent- very thorough! And I'm thrilled with my new prescription- she boosted my contact prescription and added a second prescription to my eyeglasses- I've graduated to progressives. I picked out a beautiful pair of Lacoste frames and can't wait to get my new glasses! I was surprised to hear they would be ready so soon. Like 2 weeks! And at a really good price- about $200 less then I paid for my last pair, 5 years ago. The manager AJ and the vision tech Alex were also so friendly and professional today. The shop is super clean and there were so many choices of cute, modern frames, some as low as $69. I was their first of the day today and was in and out in just under an hour. Free parking. Located inside North Riverside Mall, second floor, adjacent to the escalators in front of Sears.

Definitely won't be coming back the rolling your eyes at me because I said you didn't say that part…read moreof course I'm not gonna understand you!. You throwing numbers at me but not without explaining that's with my insurance !so I had made an appointment with Pearl vision I canceled it and made one with vision works and I told my Insurance was hold because I had a appointment with pearl vision fine no big deal. She said she will call my insurance cool what got me upset was she started talking how much it would be without mentioning that's with my insurance what I would have to pay that my insurance doesn't cover. So I said no I don't want to pay that's why I have insurance because I'm thinking she telling what I would pay because my insurance is lock. She said your not understanding me. And I said well you didn't mention that part that that's what was with my insurance and that's when she rolled her eyes. I didn't yell at her. I didn't say it with a nasty attitude. I was just like confused like this is once a year an appointment. She wasn't being clear about information and her coworker was no help when I came in the girl that rolled her eyes at me was on the phone that's fine. When she got off the phone with me yeah she was polite. Then coworker came out and straight up Said you have an appointment like hold on that's not how you approach your customer. Try hello welcome ! I felt her negative vibe from a mile away and then while and fake smile ! Please get who liked their job and keep their personal issues at home and don't brush them off and customers.

Dr. changed since my last visit there and I had the pleasure of meeting Dr. Brandi this time. She's…read morethe sweetest and most professional Dr. I've ever met. The first Dr. to ever address some of my long term eye concerns and after listening to them, she was able to properly diagnose me. I have myopia which I wear contacts/glasses for but always noticed my eyes slightly cross sometimes specially in pictures. She added a prism correction to my glasses prescription to help with this issue. It's a shame eye health/concerns is not taken as serious as if our eyesight wasn't how we literally perceive life/the world. So thank you for making a difference Dr. Brandi!

BEWARE! These guys try to pull the wool over your eyes and charge you more money than necessary…read more Rep. called Martin has no customer service skills and makes it difficult doing business. I got so tired dealing with his BS that I got up and left. There are far better Pearle Vision franchises in Chicago. Unless you want to get screwed, stay clear of this place. I give them NO STARS.

The doctor is knowledgeable and charismatic . The wait is never long. No pressure to buy eyeglasses…read morefrom them. They'll gladly give you a copy of your prescription, if you choose to purchase eyeglasses elsewhere.

Had an eye exam here and felt well cared for. They helped me pick comfortable glasses that look…read moregreat.