We had the same exact experience as Ms. Fawn. Our one experience with the owner (I believe it was) he yelled (uncontrollably) at myself and the staff, made threats, was completely unprofessional, and irrational when we tried to help him. Truly one of the most unprofessional dealings with a company that I have had in my professional career. I would not trust Mr. Rosen with my loved ones. read more
Jerry at Rose lady walked me through from start to finish and thoroughly explained how to handle my sister's remains. Just like anybody else I didn't know what to expect when I walked in but the minute I talked to Jerry it was like talking to an old friend. I would definitely recommend their services to anybody. 10 out of 10. read more
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Zero manners and zero respect for others. What an absolutely horrible person they have working there in "Mr. Rosen". Perhaps the owner? Yelling at people who are trying to fix his problem. Not everyone is at their beck and call. We have policies and procedures we have to follow, and since it doesn't fit with his idea of what needs done he can act like a jerk and harrass employees. When asked to stop yelling he kept on and tried to say he just talks loud. Well the previous few minutes were at normal tone until he didn't get what he wanted. Welcome to life. read more