1. Apollo Funeral & Cremation Service

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Denver, CO

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Apollo Funeral & Cremation Service

5.0 (4 reviews)
Open • Open 24 hours

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A Better Place Funeral & Cremation Services - Jennifer Castillo

A Better Place Funeral & Cremation Services

(9 reviews)

After my sister-in-law had a miscarriage at 12 weeks, we were in need of a funeral home that would…read morehelp with cremation of the baby's remains. Melinda and Jennifer at A Better Place were the only people in town willing to help us. After finding out they could help with the cremation, Melinda shared that A Better Place donates their time and services for infant cremation, only paying a small fee for transportation and filing. Not only that but they provided a beautiful locket or urn for the baby's remains. My sister-in-law won't have the chance to hold her baby here on earth, so this incredibly generous offer means the world to her. Even for a baby so small, Melinda and Jennifer treated it with the upmost respect, care and love. I spent nearly an hour with Melinda when I came to their location and she explained every single detail. She spent time getting to know our family and helped make an incredibly sad situation just a little more bearable. With every step in the process, Melinda and Jen have been in touch with me, and are available for questions day or night. We truly can't begin to thank you enough for everything

Dolly and Jennifer were both very responsive. During a difficult time after my father passed and…read morehaving no experience with this, they followed up quickly, explained the process from having his body picked up and transported from the hospital, to filing the death certificate and explaining the chain of events to follow gave me great peace and the ability to focus on other pressing issues as well as my grief. A Better Place was on a recommendation list provided by the Poudre Valley Hospital and I would also recommend them.

Baker Funeral Services - COLORADO

Baker Funeral Services

(5 reviews)

We unexpectedly loss my brother. We contacted Gina and in the first conversation she immediately…read moreput us at ease and treated us like family. She and her staff held our hands and guided us through this stressful process. Hoy-Baker thank you so much for your patients and kindness. We are beyond grateful. The Bell Family

Overall I appreciate their efforts but there were a few major issues that raised concerns…read more 1. Miss Gina has her daughter making the obituaries and when I was directed to her to make design changes, the daughter was not very accommodating or understanding. She came off as irritated by my request and did not put any effort to assist me with my concerns which resulted in me creating my dad's obituaries from scratch myself. The design she came up with seemed really last minute thrown together because she uses Microsoft Word to design which throws off the entire appearance. Despite this frustrating process, and interaction, I will say, Miss Gina assisted me with cutting down the cost of printing my own obituaries, which I was extremely thankful for. 2. Unfortunately they lack follow through. I reached out to her September 12 to check the status of my dad's certified death certificates and she responded that it was still pending at that time. She said that she would reach back out to me but never did. I reached back out to her on September 21st and she completely forgot to look into my dad's death certificates. I reached out to her again the following Monday and apparently the vital records office was not open. I reached out Tuesday, September 29 to the city examiner's office and they informed me that his certificates had been ready since September 9th. Even after discovering this on the 29th, it wasn't until After 2 o'clock in the afternoon that I called her after waiting to see if she was going to contact me that she finally said that she had the certificates and I could come pick them up. This delay has been detrimental because I needed these documents in order to get access to my dad's apartment and it's severely prolonged the process of closing out all of his final affairs. 3. My dad was never added to their website obituary announcements, which was a part of the any basic service at any funeral home. I ended up creating my own announcement in Canva similarly to how I made my own obituaries and sent it out to family and friends. Again, overall, Miss Gina and her team at the Home were supportive during my grief, but they could use some tightening up and improved professionalism. I wasn't sure if the unprofessionalism was because they knew me as a family friend, but if I were an outside patron, I would not be pleased with their service.

Apollo Funeral & Cremation Service - mortuaryservices - Updated October 2026

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