I'm giving this place three stars. I have ordered here three times: 1st time pizza was excellent. We couldn't believe how good it was. 2nd time it lived up to expectations. Today: the worst pizza I've ever had. I don't mind paying 20 bucks for a small pizza if it is excellent. I won't pay $20 for a small pizza that is good only 66% of the time. You guys charge way too much to put out a crappy product. When I say bad I mean bad. The pizza was so over cooked the crust was burnt. The crust was like thick cardboard. It hurt my jay to chew. There was no sauce. Super dry. Wow I was disappointed. No I didn't call and complain. I'd give you a pass if it was just ok. I'll give this place one more try. But if you have an excellent pizza place that is consistent you may want to think twice read more

Rosati's - Italian Near Me - Flower Mound, Texas

The delivery service was pretty good and free with a coupon. The antipasto salad was good, and the calzone was pretty good. The mozzarella sticks (which we didn't order- they got our order wrong and charged us for these but we missed it) were Sonic quality. They cheesy bread was okay. Overall, it was okay. read more

First time to order. HORRIBLE experience!!! HORRIBLE! Can't even review the food because we NEVER got the food. It's Valentine's Day and saw Rosati's heart shaped pizzas on Facebook several times today. We decided to stay in and order pizza. Thought we'd give it a try. 7:03 - Three pizzas ordered online for pick up. 7:10 - Patiently watching the pizza tracker on their website. 7:20 - Husband arrives and waits for me to tell him when pizza it ready. 7:35 - Received notification that pizzas were ready for pick up. 7:38 - Husband is told they aren't ready. Also told that the order was JUST placed a couple of minutes ago so they haven't had time. 7:43 - I send husband a screen shot of my timed staled confirmation email .. stamped 7:03! Think that's bad? Female who my husband assumes is the manager walks to the back and tries to quietly tell the staff she needs 2 heart shaped pizzas ASAP! Male comes to counter ready to 'handle this'. He walks to the oven and cracks it and apparently purposely stands in front to block the view. Husband sees one pizza in the oven. Male turns to husband and says: "oh your two pizzas are in the oven, it will be just a minute" Husband: "TWO????" Male: "Sorry, I mean one .... ?" WTH??! 7:52 - Still no signs of our pizzas even being made. Now both are in the back and husband is left standing next to a lady whose pizza was sent with the delivery driver by mistake so she is waiting for them to remake hers. 7:53 - Husband tells them to credit our card back and cancel the order. 7:54 - Husband texts and tells me to place a Jet's Pizza order!! (down the street .. amazing pies!) Wish I knew they were also doing heart shaped pizzas .. would have saved a huge ordeal. 2 thumbs down for Rosati's!! The pizzas on the website looks amazing ... guess I'll never know. Happy Valentine's Day! UGH read more

We have not been in a long time. Partly because it is expensive pizza and secondly because the product has been inconsistent and also the orders have been wrong. We decided to give Rosati's a try again and was disappointed again. This time sparse toppings and the crust was soggy. Not sure we will give them a try again. Plenty of other options for pizza in the area. read more

Rosati's - Save your $3.39+ tax for the little amt of cheese bread - Italian Near Me - Flower Mound, Texas

Even though the pizza is so good, the customer service is THE WORST!!!!! I have had more issues with this store than I can count. They have cancelled multiple orders after waiting long periods of time. The wait time on deliveries is at the very least an hour! However my greatest complaint is definitely the customer service! THREE times my order has been cancelled after a 30-45 minute wait time and when I call to ask why, ALL THREE times the employee was extremely rude, argumentative, and provided no resolution! My family and I placed orders at this store every week, if not multiple times a week and that stops today!! They just lost our business!!! If you are willing to roll the dice on whether or not you'll get your food in a timely manner, if at all, with zero compensation or even a discount provided for bad service, then I would recommend this store. Otherwise it's a craps shoot!!! The pizza is great which is why we kept going back even with all the issues but it's just happened too many times now. Good luck! read more

Good pizza, but kitchen does not appear to be up to standards in cleanliness. A/C not working at the Flowermound location for many months, which added to bad conditions for the good and employee discomfort. read more

I miss Chicago pizza and this was pretty close. I would have liked big chunks of Italian sausage but oh well and alittle more cheese on the top but otherwise pretty close . I also love that they cut it in squares and not triangles it matters people!!! Chicago pizza lovers love their squares . The Italian beef with melted mozzarella was very tasty. We will be back every time we are on our way to pick up our son at UNT read more

Was just okay, nothing Amazon- we got the meat lovers stuffed deep dish- seemed pricy for what we got. Wasn't bad, just wasn't great

The absolute best pizza and a taste of home for anyone from Chicago. The deep dish is fantastic and the owners are the nicest!

We order pizza every week and we finally found a place my wife and I can agree upon. My wife's comment yesterday - this is my favorite new pizza We order the thin, full pep, half sausage. It is hard to find a pizza place that serves real Italian sausage. The crispy edge pieces are what i like They have some coupons available, even a lunch special (large slice and coke for 5.00) read more

As a truly homesick Chicago native I must say it was like a small slice of home here in TX. I drove almost an hour to pick it up and the pizza was gone before my wife and I got back home. Good thing we ordered extra food. read more

Rosati's - Chicago Classic Thin crust Sausage , Pepperoni, and mushroom. Not that fake sausage most places here in Texas serve. - Italian Near Me - Flower Mound, Texas

My husband ordered online and paid while I was at yoga for a 6pm pick up. I got there at 6:05 and first they could not find record of my order for about 5 minutes. Then once they found it tried to get me to pay again and told me it would be ready in 18 minutes even though I was already 5 minutes late from our requested pick up time. Then the manager went in the back and literally yelled at the cooks that I would not want to wait 18 more minutes blah, blah blah... The cook then says well I can give her a raw pizza if you want. All of this and then additional arguing and profanity all within ear shot of me and two other customers. I appreciate the point of what the manager was trying to accomplish, however, he went about it the completely wrong way. Degrading your employees is not the way to get them to improve their performance or fix mistakes. It is never acceptable and doing it in front of customers takes it to a whole different level for me. No one deserves to be treated that way ever. With that said, the employees were a group of teenagers that didn't care and it showed. They need some serious customer service training for the entire staff and the manager needs to figure out how to talk to people. I get that it is just a pizza place, but still. Then, the topping of the cake... one of the front doors is permanently locked and I can't get out. Total fire code violation! The food is good, but with service like that, I'll skip it next time and drive to the McKinney location where the service is always amazing and the food is better. This location gets a 3 for food and a 1 for completely unacceptable service and I think they are lucky to get an average of 2 for me. This experience was a total fail. read more

Unfortunately this was a waste of time of money. I received a flyer on my door for this pizza place and had never tried it. So I decided to give it a shot today. I placed my order before the store opened and waited for my delivery. I got a phone call 20 minutes before my delivery time to let me know that no one was available to deliver and it was going to be late. Oh by the way we also don't have one of the menu items that you selected even though it's offered on our website. They offered a discount on my meal for it being late and apologized so I didn't think it was that big of a deal. However they only told me they were missing 1 of the items I ordered not 2 out of 3. They offered another item as substitute for the 1 item. My meal finally arrived one hour after it was supposed to be here with only one item that I ordered and a substitute. The substitute was cheese french fries and they were cold and inedible. The pizza I ordered had garlic that was so strong and offensive that I had to throw the entire pizza in the trash. So now I am out $30 and I still have no meal. Now I'm calling someone else for delivery. I will not ever order from here again. read more

The best!!!!! Their Chicago style pizza is amazing, makes you feel like you're in Chicago.

I loved the pizza. I have only found unexciting thin crust pizza's in the DFW area. I ordered a large stuffed pizza. It was so filling my family of 3 did not eat half of it. It is expensive but if something is good I have no problem spending money. read more

Fool me once, shame on you. There will not be a twice to shame me. When ordered online, they asked if I wanted extra Italian Sausage. That should have rung a bell. Why did they ask, you say? Because they cut the normal pizza order of Italian Sausage in half in order to get you to spend $2.75 more. So, in effect, they raised the price of their pizza without telling their customers that they would be getting gyped unless they spent more. A really crappy way to do business. So long Rosati's. read more

It's a nice place to go for an authentic Sicilian pizza. If you're a Papa John's / Dominos Pizza DGAF sort of person, you'll think this place is too expensive and you'll likely think the service is slow. Take your whiny little entitled ass some place else. Rosati's is for pizza connoisseurs. Come here if your looking for a sauce which delights your sense of smell as much much as it does your tastebuds. read more

This is an update from my last review from Aug 2020. Rosati's has been great! We average ordering from them once a week and have not been disappointed. The food has been hot ( since we now use an insulated pizza delivery bag) and delicious. There have been at least 2 hiccups since then but they fixed them to our satisfaction. All in all we highly recommend them. read more

I ordered food for pick up. The quality here is not consistent but I have a family member who still likes it sometimes so I ordered from here. When I arrived to pick up, one young lady sat talking on the phone, at the front desk and refused to even look at me. It was clear the conversation was social from the side I could hear so I finally started trying to ask her for my order. She was very determined to not make eye contact. Finally, I saw a young man walk to the food prep area in the back. So I called out to him to please let me pick up my order. I had already been there for ten minutes. He scowled at me and told me that it was in a hot box so I could wait. I told him I had already waited 10 minutes and I did not pay for food to sit in a hot box, I paid for taking it home to eat. The young man got angry and slammed his hand down on the counter where he was trying to make a pizza, grabbed my order from the "hot box" and handed it to me. He was quite angry. When I got home, I found a portion of the order missing. Plus, the pizza that was left had sat in the hot box too long and was no longer fresh. I tried to call the store about it but they just put me on hold and never came back. This place is horrible! read more

Just tried a pizza, soggy and doughy, other than that it was flavorless. Wont order here again, pure crap I hope this gets a -5 star review.

New owner, delicious Italian beef sandwich, thin crust, deep dish, a taste of home in Flower mound. The real deal Chicago meal!

Absolutely ridiculous. Ordered a pizza from this so called busines over an hour ago. One door dash person had to leave because of the wait. A second driver was assigned but they had to wait for 20 minutes as well. This is an absolute joke. I will never step foot in this place. It is an absolute joke of a business and will they never get a dime from me. If you want this place, roll the dice. I could have ordered, driven and eaten my pizza by now. Can't wait for you to go out of business!!!! read more

This is the ONLY pizza that gets Chicago right. Why? Because they have locations in Chicago. Everyone thinks Chicago pizza is deep dish stuffed. It's not. It's thin, crispy crust, with toppings UNDER the cheese and cooked well done. Rosati's nails it every time. Also, one of the only places in DFW that has the correct Italian sausage. Every time we get Rosati's it reminds us of home. read more

this place was absolutely terrible we called in before and told them how many people we were bringing and they were very rude and very disrespectful I don't recommend this place at all DONT COME HERE read more

I ordered at 7:30. Initially, I was told it was going to be 70-80 minutes. Then I was told it wasn't coming. Then I got a text saying it was. Then another saying it wasn't. Make up your damn minds. read more

My daughter and I met there for lunch. We moved from Chicago 4 years ago and craved some great pizza. We were not disappointed. We got the thin crust and devoured it. The ONLY reason for 4 stars instead of 5 is because they are carryout only. We ate on the tailgate of my truck in the parking lot. I live in Weatherford and I will make the journey again. read more

Online ordering was easy and delivery showed up on time. The pizza was okay it wasn't really cut up well so when grabbing a slice all the cheese came off. It wasn't anything spectacular, but the wings and cheesy bread will probably be the reason I order again. read more

See all

I love this pizza!! Its the real deal!! Its my go to for real chicago thin crust pizza!!!

Great pizza! VERY BAD SERVICE! Delivery often arrived missing ordered items, pickup wait over 30 mins AFTER calling it in, non-existent management. The staff seem to be high school kids high on something. They found one of our tickets on the floor, never entered! We tried, gave them a second second chance, and we'll NEVER GO BACK. read more

Being from Chicago I just want to say this is EXACTLY the Rosati's food I had growing up. None of the Rosati's are eat in, take out only, that's who they are so if you're expecting to eat in I suggest going elsewhere. Texas claims to have other Chicago pizzerias but none of them are close to true Chicago pizza-Rosati's is as good as it gets here. They have TRUE Italian beef and their thin crust pizza is true to Chicago's thin crust that is really hard to get outside of the Chicago area. I'm giving only 4 stars because of the counter-workers and the slowness of delivery and order prep. If you order before-hand, they do not deliver at the requested time-just a fore-warning. Also, they forget to deliver soda half the time. A note on price-yes, it is more expensive, but that's how true Chicago pizza is priced. If you're used to cheap-type pizza like Dominos or Pappa John's then yes, Rosati's will have some sticker shock for you. If you're craving or wanting to try true Chicago thin crust-give it a try-just be patient. read more

If you order a pizza that has olives in it and happen to bite into an olive that has a pit in it and it breaks your tooth, good luck! Rosatis will not do the right thing. When I saw my dentist, his treatment plan will be 7000.00 dollars to replace the tooth. I have talked to everyone that I can think of to get resolution and still no fixed tooth. I only wanted my tooth fixed. I asked them to send the check to my dentist. I didn't ask for extra money or have Rosatis cut the check to me. The area manager for Rosatis stated that he wanted to help me with the problem, but he lied. Its been a year this past May since I ordered that Friday night pizza. I just want my tooth fixed. read more

We're from Chicago and live in TX, always looking for a something we can eat that satisfies our pizza craving. Finally.... was turned on to Rosatis by another Chicagoian that knows his pizza. Tried it out and agree - the best we've found! For NYE, we're going to have them "par cooked" and bringing home to finish cooking them. As for the bad reviews, I seriously don't get it. Would love to know their favorites. Anyway, driving 30 mins to get this pizza for us, totally worth it! read more

Finally I found some real Chicago style pizza!! The pie is huge!! We ordered way too much!! All ingredients tasted so fresh. Cooked to perfection! This is definitely on our pizza place list from now on!! read more

I have ordered and picked up twice and both times it has been great. The pie's were done on time and are great. I can see some validity in the comments about the young ladies working the counter. I believe this may be their first time actually working and they looked like they had the "deer in the headlight" look to them. Their toppings are 3 times as good as any other pizza places in Flower Mound. In a previous review the reviewer said he had been there 4 times and thought it was crap. My question is this: if it so bad why did you return? And yes, I have been the Chicago pizza places to know the difference. For a chain pizzaeria this is far better alternative to the others. I will go back. read more

First time ordering and while eating one of the slices of pizza I bit into a piece of metal shown in the picture. It's some type of metal ring which I'm not sure where this would come from in a kitchen read more

Rosati's - Italian Near Me - Flower Mound, Texas

See all

First off the pizza was great with a lot of toppings. The best part was I did an order online and was on the way to pick it up when I got a flat tire and had to get it fixed. They put a new one in the oven for me so I would have a fresh pizza which made my day much better. Will definitely be back! read more

Rosati's is by far the Best Chicago style pizza in town. My family enjoyed it.... says a lot since we're from Chicago! Delicious!

We ordered a pepperoni and sausage pizza with extra cheese... it was good but had way too much cheese but that was ok. I find the pizza to be fairly good as this is our second visit. Note I never get pizza delivered because I like to check it before I receive it. I see there is a lot of complaints about delivery. I like the smell of pizza/pasta cooking so it is not big of a bother to pick it up and inspect it yourself... I am trying to find good pizza here in Dallas and still taking applications lol... not bad pizza though read more

TL;DR: Repeated horrible service at this restaurant has resulted in free delicious pizza 75% of the time. This place has messed up my order three out of four times. The employees are all kids that act very unprofessionally. When the pizza is finally prepared and delivered correctly, it tastes absolutely magnificent and is comes in extremely large portions. Every time they make a mistake and increase my wait time they resolve the issue by giving me my order for free. I have only had to pay 1/4 of the time. read more

As far as Chicago style deep dish, this is the best there is, at least in Flower Mound. It's a little on the pricey side, but the quality is excellent. If it makes you feel better, consider the price per pound, and you'll feel you're getting a much better deal. I haven't tried their regular crust, so I can't speak to that, but when I get a hankerin' for some upside down, cheese on bottom, sauce on top, true Chicago style pizza, Rosati's is where it's at. Just a note, these pizzas take a long time to cook and sometimes the counter help could be a little more helpful, but don't let that deter you from this delicious pie. Overall, it's worth it. read more