I'd like to first start out with a complement to the entire salon for their customer service. I went in for a consultation for extensions, (which I have never done before). I first met with Lilly at the front with a very warm welcome. Next, I saw Delia for my consult. My hair is so thin and fine due to loss of hair from recent stress and life. After careful review and over 30 minutes of consulting with me, she explained that I was not a good candidate for the type of extensions she does. With that said, she ask me to wait while she consults with another co-worker. Alyssa came over and talked to me about other ways to install hair extensions and she felt like she could help me. As it turned out they just happened to have my exact color in the shop that day (they normally have to order your color). So, she played around and showed me what the outcome could look like. She just so happened to have an opening the following Tuesday for me to come in. This is normally a 3 plus hour appointment, but she made it happen. Perfect timing as I was leaving on Thursday for Atlanta for family celebrating, then the following Thursday for Vegas for vacation. She spent 5 hours with me and my hair looks Amazing. If you're looking for a true customer satisfaction experience, go, see them!!!! read more

I got stuck in a monsoon that afternoon and I wanted great birthday hair. I was able to book in that afternoon for a blowout. The salon is clean and professional. The young lady who worked on me was friendly and efficient! read more

Kayla was AMAZING. She had quite a job to do as some color correction was required. She took her time and my hair looks great. She was a master with the color, the cut looks perfect and on top of that she was charming and fun to talk to. I would recommend her services to anyone! Thanks, Kayla! I'll see you in a few weeks! read more

I have gone to Roots twice now since moving to town to see Haley and I couldn't be happier! She's great about taking my vague color inspo ideas and making magic come to life. The salon is clean and bright, right on the water, it's fun to watch the boats go by too. I will be back again and definitely recommend Haley for your perfect color development. read more

Roots Southern Salon - Hair Salons Near Me - Savannah, Georgia

Riley is a hair cutting master! My teenage daughter had let her hair grow out for over 2 years. She loved her long hair but she had some major dead ends and it needed a good cleanup. We are on vacay here and she decided this was the place she was going to finally get it cut! Riley is the sweetest. She listened to exactly what my daughter was hoping for and executed that on all fronts. Kept it long, made the layers look natural and seamless, got all the dead ends off, and made the style/cut simply beautiful. A thousand percent happy with the results. Riley has awesome chair chat too and my daughter and her had awesome convo while cutting. Finally, the cost of the haircut was phenomenally reasonable. We are from Hawaii and the same haircut would have cost easily double there. Super happy to have found Riley and if we were to ever find ourselves back in Savannah, we'd for sure stop by to get another haircut with Riley! Thank you so much again, Riley! read more

I needed my hair cut, conditioned, and colored badly being unable to go anywhere due to ankle surgeries. It had been 5 months since my hair had any attention. I booked Meghan. She is a top tier stylist. She and her assistants are so sweet as well as professional. The color is gorgeous, the cut is perfect, and I had a wonderful time. I highly recommend them. read more

Roots Southern Salon - Hair cut, highlight with foil, shampoo, deep conditioner, and dry by Meghan and her assistants. They are wonderful! Jessica - Hair Salons Near Me - Savannah, Georgia

What a wonderful experience getting pampered while on vacation! Caleigh was kind, attentive and quite personable. Thank you for the hospitality shown to me as well as the awesome haircut and style! read more

This was my first time at this salon and wow I was blown away! The decor and friendly atmosphere hits you in the face when you walk through the door!! Everyone who works there is extremely talented and hard working! Not only did I have the best girl but watching the other stylists really connect with their clients made me want to come back even more! I couldn't thank Riley, the talented young woman who did my hair! I reached out to her on instagram and it was the easiest consultation to set up! I walked in the door and was immediately welcomed by the biggest smile on her face, just excited to meet me and talk about my hair! After talking everything through and taking before photos what really stood out to me was when Riley asked to take pics of my reference photos to get it as close as I wanted! She was determined from the start to give me the perfect summer feel good hairstyle! After waiting a week to come back in I walked through the door and was excited rather than nervous! I knew that she knew what she was doing and would make me feel even more beautiful even though she has never done my hair before. I had nothing to worry about! She goes above and beyond and I can't wait to show off my hair everywhere and go back to see her when it needs retouched! Minimal Teasy Light with Root touch up, Demi glaze on roots and Haircut. Just got a trim and face frame pieces. Thank you again Riley and everyone at the Roots Southern Salon! 5/5 stars for a reason. read more

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This was my first time going to Roots for a haircut and I loved it. It was difficult to find at first, my Apple Maps took me down river street and I was walking around for about 10 minutes before I found it. The hairstylist was really nice and they were playing some fun music (hannah montana)!! I always love getting my hair shampooed and cut every once in a while for a refresh and the people at Roots nailed it. read more

Excellent experience from scheduling, product availability and of course my stylist Delia! I'm a repeat customer and love her dedication, skill and creative abilities! read more

Roots Southern Salon - Hair Salons Near Me - Savannah, Georgia

Service and price were great--I received a haircut from Abigail and it came out perfect. The price was around $40, which was less than I was expecting from a boutique shop like this. The store itself is super cute. I can tell they get a lot of business from bridal parties; they have a big open seating area perfect for pictures and socializing right when you enter. The one downside is that I did have a bit of trouble finding the entrance. I went down to the river side of the street and didn't see any signage. I was about to give up but walked around to the other side and saw their sign on the second level. FYSA--they're located on the side of the building facing away from the river (but have epic views from inside). All in all, a great visit and I'll definitely go again next time I'm in Savannah. Thanks Roots! read more

Meh. I've experienced better. I'd give my hair 3/5 (Average). Received some glam curls. Price $125 As for my makeup, I'd give it 2/5. Did my makeup look decent? Yes. Was it what I asked for? No. I showed the photo of how I'd like my makeup done two days prior and the day of. Nothing out of the ordinary. I was charged $125 plus $15 for lashes for something that looked like normal date-night makeup. I vocalized that the eye makeup was soft on the edges and lacked the sharp line shown in the photos; she worked on them for a bit longer and then showed me them and they looked the same. She put two different lip colors on me that were much darker than the photo and when I told her that they were too dark, she proceeded to tell me she didn't have the lip color I wanted. If she didn't have the correct lip color, why didn't she tell me this on my first trip into the shop confirming the look? Third item: the inner right eyelash was pulling away from my eye. I vocalized this and she said that I should "pinch" the inside of my lash to get it to stick. In the majority of my close-up wedding photos, my eyelash is noticeably pulled away from the lash line. Very disappointing. The positives about my makeup: Color match, cheek contouring. I received a survey request for feedback after my appointment, completed, and then received a message from the owner stating I should have come in for a makeup trial. Doesn't sound like someone who wants feedback unless it's all positive. read more

Roots Salon and stylist Mari Jane absolutely saved me from a botched hair appointment the day before. There are most careful and try to work with gentle products to help my hair and fix the botched bleaching. I could never go anywhere else.. Thank you, roots Salon and Mari Jane! read more

Roots Southern Salon - From a sad bleach mess, to a beautiful ombre miracle! - Hair Salons Near Me - Savannah, Georgia

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I've been coming to this salon for about 2 years. I was double charged for a service. Totaling over 400 I was alarmed I had never been charged that much. I asked and was told it was the correct amount. I got a teasy light and a haircut. I paid and I asked for the receipt they said they would send it online. It took about 3 weeks to receive anything and when I got the money back it was 35 dollars short. I am never coming back. Terrible customer service. read more

Roots Southern Salon - Receipt - Hair Salons Near Me - Savannah, Georgia

Quality professional hairstylist did a shampoo/blowout for me and I loved it! Great space and wonderful stylist!

Jenna knows exactly what you want and couldn't recommend her more as a stylist. She pays attention to details and also happens to be a very nice person! read more

Needed two blowouts last minute. Roots was able to accommodate both of us and our stylists did a great job.

Roots is a beautiful salon and Mehgan is the best! She is thoughtful, knows her stuff and is fun to hang with! Her puppy, Theodore is a doll. read more

Another great trip to the salon. Haley did amazing job with my highlights and cut. I absolutely love it. If you're looking for a salon with a great atmosphere, a beautiful view to look at while getting your hair done, great prices and a great stylist, then Roots Southern salon is your place. Set an appointment with Haley she will not disappoint and she loves what she does. The salon even has cute place to shop. 10 out of 10 stars!! read more

Roots Southern Salon - After - Hair Salons Near Me - Savannah, Georgia

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LOVE this salon. The staff is incredibly nice and respectful. They listen to exactly what you want, talk you through it, and they deliver. I got an AMAZING haircut and style from the beautiful, Rachel. I very highly recommend her services if you are between choices. She is very sweet and knows what she is doing. Definitely coming back for all my hair needs. Thank you, Roots Southern Salon team! read more

Roots Southern Salon - Hair Salons Near Me - Savannah, Georgia

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I went in for an updo for a wedding. It was great. I loved it. The style lasted all night and I got a ton of compliments

Molly Reali did a Phenomenal long hair style for me. I'm so pleased. She's professional and caring. What a relaxing experience. The salon overlooks the river. It's a peaceful view and peaceful environment within the salon. read more

Roots Southern Salon - Hair Salons Near Me - Savannah, Georgia

First visit, LAST VISIT! I called the salon for directions, as google maps routed me to River Street versus Bay Street; the receptionist was gave very limited instructions and abruptly huge up. I eventually found it, and waited for my stylist, Chelsea. She brought me back, and looked at my hair in disgust (I have neglected my hair due to some (very sad) life circumstances) and told me she would "be back." I waited a few minutes, and upon her return, she told me that she was unable to cut my hair into a simple bob; I needed to reschedule with someone else. She walked me to the front (I was so embarrassed) , and made the additional appointment (which I later cancelled). Go somewhere else- not worth the hassle! Regards, Jamie read more

Great spot for visitors to the area. It was easy and comfortable. Thank you, I will be back! AR read more

never been happier leaving a salon I felt I got exactly what i asked for. Marijane is by the best stylist i've ever had I can't recommend her enough. It was a great environment very relaxing looking over the river. read more

Roots Southern Salon - Hair Salons Near Me - Savannah, Georgia

I've never received a worst haircut in my life. 100$ chop shop job. negative 10 stars if I could

This salon is a gem, and my experience here has been a joy! It's a lively salon / boutique near River Street with knowledgeable stylists. Everyone is friendly and helpful, and I will be coming here to my stylist for years to come! I got a full foil with cut and could not be happier with the services! read more

I can't say enough about Roots! Pure love The ladies are so fantastic and are wizards with scissors. When you go to Roots, you never need to worry about how you'll look. read more

I previously left a five star review but I needed to update it. This salon is only here for the money. They don't care about clients - maybe the stylists do but the owner certainly doesn't. I spent thousands of dollars at this salon over a year, and I had a bad reaction to the skincare products and hair products they sold me. I tried to return the products (which every company or any salon worth it would take back 30 days or less) and the owner REFUSED to give me my money back or store credit etc. That's to someone who was a regular monthly paying customer shelling out over $500 a month on services. They certainly lost me a long time ago and I only regret not posting this sooner. They also lied to my face about their Brazilian Blowout being "healthy and formaldehyde free" - lie. I've heard from MANY other people in town that this salon ruined their hair. Lastly, the lasts couple of months I went there to see a specific stylist they would sit me with the girl who was training to be a stylist when I was paying big $ to be with the licensed stylist I chose. Bad business. Bad customer service. Just jam as many people as you can get into a salon so you can make that $$. There's a reason why they want to be on Bay st...$$$ GO SOMEWHERE ELSE. read more

This is the place to go if you're wanting a bob hairstyle, hands down! But I have basically jet black Asian hair, and was wanting a fall burgundy and chocolate hair color. I came out with a burgundy balayage and paid almost $300, only to come back and have it be toned back to almost black again. I just had high hopes for my inspiration picture. But I just would not recommend this place if you have natural Asian black hair and are wanting to color your hair lighter. I'm sure this place is great for blondes! I'll post my inspiration picture, and then what I ended up with the first time, and lastly coming back after a few days. read more

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I was in desperate need of a haircut and took me some time to do my research and find a stylish that I knew would do an amazing job. After being recommended Demi by some friends of fb, I looked over her client pictures.. && I FELL IN LOVE WITH HER WORK! Normally when you go to a new stylist the appointment is awkward and pretty quiet but that was not the care with Demi, she was someone who could hold a conversation with and honestly was so nice to just talk like we were friends.. She did amazing job on my haircut and I can not wait to go back and add some color to my hair! I highly recommended any service with Demi! She truly loves her job and takes pride in her work! Thank you so much Demi, I've been receiving compliments all day :) read more

Roots Southern Salon - Before hair cut - Hair Salons Near Me - Savannah, Georgia

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My girl Kara Coy always takes care of me at Roots. I found her over a year ago now because of her cute bob and her IG pics showed exactly what I was looking for! She is a master at balayage and always gives me the cutest cuts. Highly recommend Kara for her hair magic and being so friendly, it's always a win when I walk out of the door at Roots! read more

Roots Southern Salon - Hair by Kara Coy! - Hair Salons Near Me - Savannah, Georgia

Demi was an absolute doll. She's very educated with her profession and very personable. She took the time to get to know me. She wanted to make sure I left with exactly what I wanted. I am a natural redhead, and she didn't make me feel bad for wanting to change up my hair. She was very excited to work on me. I can tell she loves her job and her clients. The salon itself is very cute, easy to locate the rest of the staff was amazing. I'll definitely be back to see Demi again. read more

Roots Southern Salon - Hair Salons Near Me - Savannah, Georgia

I should have listened to the poor reviews on yelp. I went in for a simple balayage with Chelsea. A service I've had done for the past 6 years. I just needed the color brought up to cover my roots. I even brought in photos of what I wanted. I ended up leaving golden/brassy and darker than when I initially came in. I have orange demarcation lines. I came back a second time to give them a chance to correct it and my hair was just as dark and golden. I was told I had to come back and have a second service done and pay for it. I've never been told that my desired results could not be achieved with a simple balayage. I've never had to come back more than once. I called and asked to speak with the manager and she refused to speak with me. I asked for a refund due to the fact that the were unable to provide me with the service I requested and they refused. Simply put...They don't know what they are doing here and they don't care about their clients. Stay away. read more

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Shady business practices and rude customer service. The stylist was fine but do not give them your credit card!

I had a very good experience at Roots Southern Salon today. Due to the great Yelp reviews, I decided to schedule a time to have my hair cut and colored. Susan (the owner) was kind enough to get me in the next day with BaiLee. I was a little worried when I met BaiLee because she is a natural redhead, and not a bleached and toned blonde like me. But Susan had assured me that BaiLee is good with blondes and boy is she! I just want you to see my before and after shots so you can see what a difference a good colorist and stylist can make! read more

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I booked with Anna Abbott and she was fantastic! She is super sweet and thorough with her work. She made sure I felt comfortable and knowledgeable about the services she was performing!! read more

Roots Southern Salon - Hair Salons Near Me - Savannah, Georgia

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Marie is a great hairstylist and I travel to see her !! She's awesome and she definitely listens to your wants and makes it happen!

During my first visit, the stylist left spots on my head and basically charged me $240 to put a gloss over my hair color. When I called to explain I was unhappy, the front office was rude to me, stated that Susan, the owner, was on vacation and would get back with me the following week. A week goes by and I haven't heard anything so I call again. The assistant manager schedules me for an appointment 1 week after my initial appointment to have it fixed. When I showed up to the appointment, my stylist and the "head stylist" evaluated the spots that were painted onto my head, and continued to defend the results, stating that the only person who could make the call to fix my hair would be the owner, who was still out of town. Another week days goes by - it is now two weeks since my appointment and complaint. Finally, the owner contacts me, and is very apologetic, says she will fix it personally, and refunded me $100. Susan's appointment before me ran late and I was sitting for 50 minutes in the waiting room - not a huge deal but it would have been nice of them to call me and give me a heads up. She reassured me that the stylist should have gone about a different way, and proceeded to fix my hair and was very pleasant. After, she scheduled me for a follow up visit with her for two months out (February) and she was going to use me as a model for a class to remove color (I have dark underneath). Two months later, Susan (the owner) calls me two hours before my appointment and cancels due to an emergency, but reassures me she will be in touch with me that evening to reschedule. That was THREE weeks ago, and I still have not heard anything from her. I gave this salon another chance after I was treated so unprofessionally, only to get cancelled same day by the owner of the salon... If I had known, then I would have had time to schedule an appointment with a completely different salon instead of being left high and dry with roots for days. If you want high quality salon prices for hair student results, poor management, and rude customer service, by all means go to Roots Southern Salon. read more

Roots Southern Salon - Hair Salons Near Me - Savannah, Georgia

I was so happy to find this salon, it was my second visit and I enjoyed it. I usually don't like spending so much time at the salon and am not a big fan of getting my hair washed. I like my hair short I tend to go to the salon quite often. I found out that they do dry haircuts and its quick!! They do the job pretty well and I am always satisfied about how my hair looks. Its great that the stylists are so confident. Many places they get a little nervous about cutting hair short but the stylists here are pretty confident about what they do, which was very refreshing. My stylist was Lily Burrows- big people person and was able to have a friendly conversation. Will be back for sure :) read more

Roots Southern Salon - Hair Salons Near Me - Savannah, Georgia

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