I ordered something online April 8. I never received it. I sent a message to Paula and got no…read moreresponse. I called the store and left a message. Someone returned my call and said it was shipped on April 9. I keep checking the tracking # and it never showed up. I called back on 4/16 and was told the package was still there. Why had they not called me back, shipped it, or refunded it???? I was told it would be shipped immediately and I would get an email. No email. I called today. No clue but was told it was shipped. Ughhhhhhh

Customer service is top tier! When messaging the owner, it is clear that she truly cares for the…read morecommunity she has built. The store is beautiful inside and out, including the personalities of the staff!

I absolutely love Kirklands. I shop here regularly for gifts and staging homes. The quality of…read moreproduct is worth the value. I also am a member of the KClub, great benefits.

Cool little gift shop with big ideas! Whether it's a housewarming or a birthday--any occasion is…read morecovered at Sisters!

Amazing quality patio furniture and even better customer service!! My family has been going to…read moreSisset's for years and they never disappoint!

I absolutely love the store! I go there almost all the time to buy my simply southern T-shirts. The…read moreprices aren't that bad, and they always have the cutest tops and bracelets. The customer service there is amazing and they're always willing to help.

I like to go to this place to buy craft items, they have everything. This place is like a child…read morewalking into a candy store. The prices are acceptable and the best are the discounts. The employees are friendly and polite.

This location has been here a long time. It's your typical HL. Not the cleanest location but it's…read moreokay. They have a big season selection of Fall and Christmas stuff. The staff was a little standoff-ish and not very helpful when we went in. But nonetheless it's a decent HL location but there are definitely better ones out there.

This location is be the best one between Gainesville and in orlando !…read more I walked in to a dream is what it felt like as this store was huge and full of great items from fragrance to clothing to couches and bar stools ! I walked every aisle and almost had 3 carts full of items ( no judgement zone lol ) Top brands in clothing , skin care and luggage with such good prices. The only section that wasn't great were the bath items as I found no sand & fog lotions , scrubs , or oils which was so disappointing. The staff were so nice and the store was the most organized I've ever seen at a TJM. I will be back for sure and bringing my besties lol !!!!

Food is Sonny faithful. Good, hot, decently priced. Service was fast and friendly. My ONLY…read morecomplaint is that the restaurant was noticeably neat and clean while the bathroom was filthy. It was like stepping into a bathroom that belonged to a different restaurant. Nasty!

Terrible experience!…read more Brand new, newly purchased this month (August) sleeper sofa is completely useless. Went to use it for the first time tonight (08/ 28/2026) and found the below damage: 1. Will not open 2. Metal frame bent and scratched on both sides. 3. Wooden frame near Metal mechanism is cracked. 4. Some type of black debris fell from under it when we attempted to open it up. 5. Will not close with mattress inside so we had to leave it out, so sofa is now useless to even sit on. 6. Need a replacement ASAP.

Do not do business at this store. My wife and I worked with Imari Williams while purchasing…read moremultiple items for rental units. At the time of sale, everything was shown on a tablet and seemed straightforward, but once we reviewed the receipts and experienced delivery, serious problems became clear. Our order was split into multiple transactions, and each piece of furniture was broken into many separate line items, which made the billing extremely confusing. A protection plan that was discussed as being about $550 ended up totaling nearly $900 across the split transactions. This was not clearly explained at checkout. We also paid extra for "white glove" delivery, which we were told included assembly. On delivery day, before they said almost anything else the drivers stated they would not assemble anything and it was a common problem of Ashley furniture telling people their delivery would include assembly when it did not. Delivery timing did not match what was scheduled, only part of the order arrived, and we had to refuse some items due to the confusion and timing issues. When we contacted the store, Chase told us there was nothing they could do. No adjustments were offered for the delivery fee or the protection plan, even though the services we paid for were not provided. No furniture was ever assembled by Ashley. We did return a couple of items affected by the delivery issues, but the larger billing and service problems were never addressed. Overall, I would strongly caution others to carefully review every charge and transaction, especially protection plans and delivery fees, and not rely solely on what is shown verbally on the tablet. Once the sale is complete, getting help afterward appears to be impossible. If you have any issues at all, do not accept the delivery.

We went to Floor and Decor with tile in mind that I had selected from the website. One of the…read moredesigners, Patti helped us. She was really knowledgeable and helpful in what I was looking for. She also made a few suggestions as well. We took samples home and pondered them. The tiles I had wanted seemed they might be too busy for our small bathroom/shower, so back we went to the store a week later. We worked with Patti again and she listened to my thoughts on the busyness of the patterns , and very quickly she pointed us to the perfect tiles. Patti was so helpful in this process, which with so many choices can be overwhelming. Floor and Decor always has such a great selection, and is our go-to for whichever property we are working on, but as busy rental property owners, it's really nice to have someone make the decision making quick and easy. We highly recommend Floor and Decor, their fair pricing, quality tile, helpful staff and especially Patti, who was superb!

I swore I already posted my review! We have been renovating our home for 3 years now, which was not…read moreour original plan when we purchased our house. As we repair one thing, another opportunity/ disaster presents itself. Hubs was able to repair most of the beautiful hardwood floors that were ruined by previous owners but half of our home needed new flooring. Since we live in Ocala, we decided to use Floor & Decor as the option and chose to order online & delivery our first experience. We need countertops for our new kitchen so I suggested to hubs to travel up to the store so we can shop in person and browse options. We also want to weight out price options between different stores. We arrived in the early evening and it was not busy. As soon as we were about to enter the store, we were greeted very enthusiastically by an employee. It was so nice and welcoming. This store is massive! We decided to walk around the entire store since it was our first time here. I was surprised of the imbalance of product genres. Eventually, we located where the countertops were and it was the smallest section of this warehouse size store. Once we located the countertop section, we found very limited options but decided to pull samples together. There are areas where you can put samples together and see how everything looks. After we did that, we decided to leave. Upon walking out, an employee who was working the designing desk offered his card and informed us the services Floor & Decor provides, including someone coming to the home and assisting in ordering, designing, and providing estimates. We were also greeted on the way out of the store. The employees were really nice.

A gorgeous shop with a carefully curated vibe. Most of the furniture is on the pricier side, but…read morethe quality justifies it for the most part. There are a few exceptions, but overall it feels upscale. The smaller household items like mugs and decor are surprisingly affordable and very high quality. The store is woman-owned and super well-organized, with friendly owners (and an adorable dog!). A great spot to browse for unique home pieces.

This is a beautifully arranged antiques consignment store that will impress you with the variety…read moreand quality of items available. A special perk is the presence of the beautiful Lola-- the friendliest canine greeter. Even if you don't find something to buy, you will enjoy your visit and remember this place when you have an occasion that calls for a unique gift.