My Tech was Belman; prompt, polite, knowledgeable. I highly recommend this company for any…read moreplumbing issues! He went over and above! Excellent Thank you

Joey and team were great!! Fantastic service, on time and clean! Thank you Plumber XP!!!read more

Excellent response time, professional. Responded within minutes at 1am and was able to schedule a…read morevisit with a free slot the next morning. Tenant received call 30min prior and a picture of the technician to help build trust. Would use again!

Called at noon and said they could fit me in. Within 7 hours only got an automated text. I had to…read morecall and cancel. Only reason it's not a one star review is because the operator was polite, not her fault. Also she offered a 10% discount. Just to clarify I didn't get any work done so I can't grade quality or pricing. But they couldn't even call me back to reschedule or apologize.

Miguel was a god send He was courteous and honest…read more He fixed my disposal and did not charge anything!!! I am now a loyal customer Thank you Miguel

Communication was clear and timely. Appreciated the quote without having to fill out a survey…read more Arrived the next day as scheduled... in a Saturday. The technician was able to quickly diagnose and fix the issues. In addition, made some recommendations for future issues.

I highly recommend Brian and Rooter Champion for general plumbing work/repair needs for your home…read more And most importantly for complex work. He and his team did a full main line replacement that could not be replaced by traditional digging due to hard to cut pine roots. They instead did a trenchless replacement of the main. All of the team was very professional and worked as fast as possible to have it all done in just a few days. They did not have to break any concrete and there was zero damage to any landscaping etc. Brian and his team truly value clients as they've done several trips at no costs or obligation at a different home of of mine. I highly recommend their services and advice! Lastly, Rooter champion was the most competitive among 2 other bids and they still worked with me on final costs. There was no price creep or any other kind of hiding costs. Thanks Brian and team!

3 phone calls: #1: Hi…read moredo you cover Irvine? Yes I have 2 toilets that aren't flushing. Sounds like the main sweat line is going to need to be snaked! How much? $225 Ok... my downstairs seems fine. Oh... these are upstairs? In that case it's not as serious. We can probably just snake the toilets. #2 (with technician) All done sir What did you do? We took the toilet off and snaked the drain and then put it back. Ok both of them? No the other one seems fine. You are already there, how much extra to snake that and two bathtubs? $125 for each drain How much is today's total? $225. Ok I'll pass on the other drains Ok #3 (after going back to the Yelp profile and confirming that they charge $55 to scope and snake a drain) Hi how much to scope and snake a drain? $55 Are there any hidden fees? No sir Well you guys did the work already and charged me $225? Where do you live? Irvine Oh that's why I'm confused you just said there no hidden fees? It's $55 if you are within 5 miles of our office. We cover up to Anaheim. Further than that we have a minimum of $225. Ok thank you ......someone needs to tell them what hidden fees means. Also if I've already paid the minimum of $225, why aren't the additional drains $55 each? By the way the other toilet upstairs is not flushing now so I still have to call another plumber to come out now.

I called Mitch Clemmons Plumbing on a Friday afternoon with an urgent situation -- a washing…read moremachine at my parents' home that wouldn't stop filling. Devin was able to squeeze me in the same day, which I really appreciated given the circumstances. Within a couple of hours, Fabian arrived right on time within the promised window. He quickly diagnosed the washing machine issue, and what impressed me most was how attentive and flexible he was once he was on-site. I also mentioned a longstanding problem we'd been dealing with -- a shower that had been causing water to leak onto the concrete slab in the garage -- and he tackled that too. Fabian expertly diagnosed the source and cause of the leak. He even noticed the toilet was running and took care of that for us too. As he worked through the job and discovered new wrinkles along the way, Fabian was transparent about each one, checking in to make sure I was comfortable before proceeding. That kind of communication goes a long way. He worked efficiently, was professional and courteous throughout, and left the workspace clean when he was done. Pricing was fair and clearly explained -- and importantly, there was zero pressure to go for a bigger fix than what we actually needed. That kind of customer-first focus genuinely earns trust. From the initial phone call with Devin to Fabian wrapping up the job, the entire experience was excellent. Thank you!

In February of this year Mitch Clemmons had helped us with a partial clog in our second floor…read moretoilet. During this call out they were very professional and conscientious. That was a great experience. However, it would seem that their auger had punched through an admittedly corroded drain pipe which passed through our garage. The hole was punched through the top of the pipe so it wasn't actively leaking which meant I didn't really notice it until months later. I had called them back out to have a look and while I didn't expect them to pay for the damage outright because corroded pipes are just going to be fragile, I was hoping they would at least account for their part in the damage and lack of accounting for pipe condition considerations. However, the tech flat out rejected the possibility that his auger could have caused the damage. I asked him what could possibly cause the pipe material to break outwards, leave one big streak of leaking on the wall, and then never leak again. His response was just corrosion. I am not one to hold unfortunate turns of events on service providers, but the outright denial of responsibility is something I felt the need to say something about. They are professional, but if they damage something don't expect any accountability. Edit: I added a photo to show the length of pipe they claim could not be reached by the auger in their response. The depth of the floor and toilet plus the pipe would seem right around 6 feet. I invited them to unroll the auger and see how far it reached and they said they would charge me to do that! Really, you'd think you'd be itching to roll that out if it could prove beyond a doubt it didn't cause it by coming up way short, right? Ridiculous.

I can't say enough about how great and honest this company is!…read moreI had a big company come out and told me that my pipe was so clogged that they needed to be descaled and hydro flushed. They brought me out to look at the camera they put up the pipe to showed me how much it was clogged and told me it was going to cost $3800 to fix it. I definitely wasn't going to do that until I got a second opinion. Long story short Graham plumbing came out and showed me what was on his camera and there was no debris in the pipes at all like the other company showed me. What ever they showed me wasn't my pipe. The Graham tec probably could have told me the same thing or something close to that to make money but he was so honest with me and said I didn't need to get that done at all. The technician explained everything to me so I could really understand what needed to be done. He was so professional and thorough and I will never use another plumbing company! They are a family owned business and I love to support companies like that! I highly recommend this company if you want someone honest and someone who knows what they are doing!

They came out with an hour of calling them. The tech was able to unplug the clogged drain. Good…read morejob.

Had a leak in my kitchen sink and within an hour of putting in my request, Nico came out and fixed…read moreit like a boss. Great attitude. Great service. Highly recommend.

I had a slow laundry machine drain that was backing up in during the washer's drain cycle. Nico…read morecame out and patiently explained what he was going to do. The fixes were more extensive than just snaking the drain. He needed to add a cleanout and tried to water jet the drain pipe. However, he was still unable to clear the drain, since it was over sixty years old and corroded. He replaced the old drain and successfully fixed the problem. His communication skills were great.

What a great experience! Steven was amazing right from the start! Great communication, assessed the…read moreissue and consulted with me on what issues were in play and what it would take to fix it! My washer drainage kept overflowing, my pipe under the crawl space was corroded and water was not going through. Steven took it apart and replaced it, quality of work was he's main priority... Thank you Steven

Excellent service, showed up when needed and fixed my drain quickly and clean. Would highly…read morerecommend this company for future plumbing needs!