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Room413 Cleaning Services

4.2 (85 reviews)
Open 9:30 am - 5:00 pm

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Ok. Why are you scared of customers' honest opinion posted online? Why do we need to let you know BEFORE we post? Sketchy!
Cici L.

Hello Room 413 Business owner Lee, You replied my honest review (not even harsh) by saying I abuse your employees and I'm a racist????!?! Do you know I can sue you for that? Lol. Show me the evidence that I "abuse" your employees? And which part is racism? Otherwise I will see you in the court!! LOL. Got an email this morning saying "you're cancelled for the service" after working with them for 6 months, more than 20 times. ONLY BECAUSE I left an honest review last week (2 stars). The SAME lady picked up and said, we're going to cancel because we don't have any cleaning crew now. And oh! We saw your Yelp review, so... yea..., we don't have anyone who can clean for you anymore. LOLOLOL I asked, ok great! I can find others, but just have some guts to tell your customer that you're canceling them because your customer service SUCKS!!!!! HAHHAHA I will visit this store in person in a few days to talk about what their business model is especially retaliating their customers? I actually have become close to their cleaning crews and I feel bad to not be able to say bye them in person - I like working with them! Good luck!

Streaks
Michelle D.

I requested a cleaning service and chatted with the representative Kim on their online service of I wanted cleaned. I provided images and got a quote for 2 hours deep clean. Cleaners texted me 15 minutes before arrival time. They came on time. We went over the areas I want cleaned and they started cleaning. I mentioned to them I want the stove, hood, backsplash and oven clean and the bathroom. They were wearing mask but not wearing booties. In addition, the lady wasn't wearing her mask the whole time. Cleaning tools they have consist of pinesol and bleach. Not sure if that's Eco-friendly like they marketed. They also used swiffer and rag to mop the floor. None of their cleaning supplies seems professional or ecofriendly. 2 hours passed by and they were finishing up and they still haven't cleaned the areas I emphasized. When I pointed it out, Erik said that it will take longer. What I don't understand is why they didn't start on that stove when I told them? I didn't ask them to spend 30 minutes cleaning the microwave that is still dirty after cleaning. Bathroom that was clean was the shower glass which is okay. There still streaks. The grout is still dirty. So i'm unsure the before and after pics they have on yelp if they market it as deep cleaning if its just wipe down. Toilet still has grime (you can see the pic) I've mentioned this to the owner before posting but sadly you don't get refunds. I didn't want refund I just don't believe $172 is justified for the cleaning they did. He does want to make it right by sending them back. But I don't want another 2 hours of them just wiping when I need deep cleaning as they advertise. And why are their representative giving wrong quotes? The Owner mentioned that my house needed 5 hours of cleaning. Well yeah if they clean things I didn't ask and started cleaning what I mentioned in the last 15 minutes then yea maybe it will take longer. So most of their reviews are from moving out and maybe that's best for their clients. But if you live in your house that wants cleaning, pick a different company. Lastly, what gross me out is that they were cleaning the bathroom touching the mop, and then started cleaning the bedroom touching the blanket and pillow with the same glove. So yea, I don't want them back. After they left, I have to steam mop my floors because again they weren't wearing booties and some mop areas they did was sticky. Soo for $172 and have to clean up after them just not worth it.

This is the shower AFTER the cleaners left.

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5 years ago

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5 years ago

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Lee B.

Thank you for the review! It means a lot to us and makes a difference.

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7 years ago

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6 years ago

Excellent service, good communication, and reasonable price. I would definitely use again and also recommend to friends and family.

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5 years ago

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6 years ago

They did an amazing job cleaning my new apartment before I move in. I've already recommended to others. Thank you!

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Ask the Community - Room413 Cleaning Services

Review Highlights - Room413 Cleaning Services

The crew was endlessly pleasant, easy to work with, responsive to my requests, and left the place sparkling.

Mentioned in 2 reviews

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Mya Cleaning Services

Mya Cleaning Services

(394 reviews)

Palms

I highly recommend Mya. I was initially concerned about booking a cleaning service from an online…read moresearch. But when I called, Chris immediately put me at ease and explained everything. They were even able to schedule a Sunday cleaning for me which was so appreciated since I had a family member coming home from the hospital and a deep clean was needed. The price I paid for a double-deep clean was very worthwhile. Lupe and Samy spent a solid 5 hours cleaning and I am so pleased with their work. I will definitely have them back again next time. Lupe and Samy arrived on time and began working immediately. They brought all their own cleaning products and equipment. Everything was cleaned to perfection! They are both very hard workers and they really know how to clean professionally. I highly recommend Mya Cleaning and especially Lupe and Samy. I will have them back again! Thank you for your great work!

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

Room413 Cleaning Services - homecleaning - Updated May 2026

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