Roofcraft is the absolute last company I would ever recommend for anything related to roof repair or remediation. They charged us $800 for a tarp job that was done so poorly it still leaked, leading to secondary water damage that could have been completely avoided. Their incompetence cost us far more than just money--it caused unnecessary stress and additional repairs.
Their project manager, Jason, is dismissive and talks over you anytime you try to address concerns, refusing to take ownership of their mistakes. Even after openly admitting fault, he continued to deflect responsibility. As for the owner, Brandon, he completely disengaged from the situation rather than standing behind his company's work--showing a complete lack of ethics, accountability, and professionalism.
If you need roofing services, do yourself a favor and look ANYWHERE else. Roofcraft is not a company that values integrity or quality, and they will leave you dealing with the consequences of their failures.
EDIT (3/7/25): After several bouts of correspondence, the owner and myself came to a mutual arrangement which satisfied the aforementioned. read more