1. Roof Guard

0

Chino, CA

Roof Guard

4.5 (68 reviews)
Open • 7:00 am - 5:00 pm

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Response time

20 minutes

Response rate

100%

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Reviews With Photos

Mark's response to my chimney still leaking
Landon S.

Michael, Just read your response. Not sure if your team is lying to you or if you have your information mixed up. My home was built in 2016. No 35 year old roof here. You are right about the discount. Instead of $1,500, there was a 10% cash discount and I did pay $1,350. Still, $1,350 not for anything listed on the scope of work/quote provided. $1,350 for some caulking that was not the issue to begin with. If you read Mark's text that I attached, he mentioned that this is out of your expertise. If you're a reputable company, I am not understanding why doing the work described on the quote provided is "out of your expertise." Additionally, hate to assume, but maybe your team is misleading you. Also on Mark's text attached to this review, he says he can refer me to someone who does great work. Should your team be outsourcing business to another person? No need to go back and forth here. I have come to peace with the $1,350 wasted. Just want to make sure you get your facts right. To say my fireplace was not built to code is a wild accusation. What about it was not built to code? I purchased the home in 2021 and was not notified of any code violations in the inspection report. First, you incorrectly state my home built in 2016 has a 35 year old roof. Now there's code violations? Something's not adding up. If you want to talk over a call, let me know and I will call your company line directly so we can get the story straight.

Work on roof!
Irene K.

I set a project up plan in Yelp. Roof Guard contacted me in 20 minutes. I got delayed but contacted them back. Mark is the best, he was really friendly and knowledgeable!!! He answered all my questions and kept every deadline we agreed to. His quote was in my budget and that I am truly amazed at!!! I will probably be calling them back for a full paint job next year!! I am confident in this vendor and recommend them Highly!!!

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4 days ago

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Michael M.

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10 months ago

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Michael M.

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2 months ago

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Michael M.

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9 months ago

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Michael M.

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8 months ago

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Michael M.

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2 years ago

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Michael M.

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11 months ago

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Michael M.

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11 months ago

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Michael M.

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2 years ago

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Michael M.

Helpful 3
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1 year ago

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Michael M.

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2 years ago

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Michael M.

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11 months ago

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Michael M.

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1 year ago

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Michael M.

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6 months ago

We contacted 3 different companies and they were the fairest price and most knowledgeable. Easy and quick communication. Thank you!

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Michael M.

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11 months ago

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Michael M.

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2 years ago

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Michael M.

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11 months ago

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Michael M.

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3 years ago

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Michael M.

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3 years ago

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Michael M.

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1 year ago

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Michael M.

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4 years ago

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Michael M.

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2 years ago

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Michael M.

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2 years ago

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Michael M.

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3 years ago

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Michael M.

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2 years ago

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Michael M.

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4 years ago

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Michael M.

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3 years ago

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Michael M.

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3 years ago

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Michael M.

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2 years ago

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Michael M.

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4 years ago

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Michael M.

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5 years ago

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4 years ago

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Michael M.

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4 years ago

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4 years ago

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Michael M.

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4 years ago

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Michael M.

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4 years ago

No call , no text , no email, no show on scheduled appointment. Unfortunately I need better communication with my services providers.

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Michael M.

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3 years ago

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Michael M.

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4 years ago

Made an appointment, they never showed up, no message, no text, no call. Don't use these people.

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Michael M.

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4 years ago

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Michael M.

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4 years ago

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Michael M.

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Page 1 of 2

Ask the Community - Roof Guard

My house missing a few pics roof due to heavy wind storm. Will you take this kind very small business ? Thank you.

Hello We do all types of repairs.

Don’t See Your Question? Ask Away!

Review Highlights - Roof Guard

“We got the work done with Mike and his team in 3 hours, and it was exactly as he had quoted.”

Mentioned in 23 reviews

Read more highlights

NEMA Roofing - NEMA Roofing Solutions

NEMA Roofing

(215 reviews)

The crew removed the old roof and installed my new GAF Timberline HDZ roof with ridge ventilation…read more They worked efficiently and actually completed the job faster than originally expected. I was also coordinating the project with the removal and reinstallation of my solar panels, and everything came together smoothly. The new roof looks great, the work passed the county final inspection, and I received the documentation I needed once the project was completed.

We recently hired NEMA Roofing Solutions to work on our tile roof, and I can confidently say this…read morewas one of the best contractor experiences we've had. Originally, we contacted them hoping to do a spot repair. What really impressed me was that Adam and his team refused to do it. They explained clearly that a spot repair would not be a real solution and would likely fail again. They could have easily taken our money, but instead they were honest and upfront about what actually made sense long term. That level of integrity is rare and immediately set them apart After walking us through the condition of our roof, they recommended replacing the entire section. At first, it felt like a bigger decision, but once everything was explained, it made complete sense. The tile roof was over 30 years old, and doing the job correctly meant addressing the full area rather than applying a temporary fix. We moved forward with their recommendations and are very glad we did.. It's also worth mentioning that NEMA Roofing Solutions is not the cheapest option and that's actually a good thing. You truly get what you pay for. You're paying for experiences, proper advice, quality materials, skilled workmanship, and a company that stands behind what they do. They focus on doing the job right, not cutting corners or offering quick fixes that don't last. The crew was professional, organized, and respectful of our property, and the job site was kept clean throughout the project. Communication was excellent from start to finish. Adam was always available to answer questions and explain the processes , which made the entire experience straightforward and stress-free. The finished roof looks great, and we also received a full warranty, which gave us peace of mind knowing the work is properly backed. Based on our experience, it's easy to see why NEMA Roofing Solutions has such a strong reputation. If you're looking for a roofing company that values honesty, quality, and long term solutions over cheap pricing, I highly recommend NEMA Roofing Solutions. We're extremely happyy with the result and would absolutely use them again!!!

Specialist Roofing & Repair - Roof Repair Specialist is now Specialist Roofing and Repair. New name, same great service you've come to expect from our team.

Specialist Roofing & Repair

(754 reviews)

I've been meaning to write this review for years, so here it goes-- I can't recommend this company…read moreenough! The associate who first came to assess our roof and give us a quote was super informative and respectful. There was no "hard sell" and he patiently answered all of our questions even though we were in the middle of other renovations and told him we wouldn't be making any decisions that day. He said "no problem" and sent us the quote to look over. Two months later we booked the job and were thrilled with the results. The whole process was easy and exactly what you'd expect from a good roofing company. They showed up exactly when they said they would, did a wonderful job and cleaned up before they left. Four years later our gutters started to leak. Mind you, this company sub-contracts out the gutter installation, so it technically wasn't their mistake. Specialist Roofing & Repair sent out a supervisor and fixed the issue-- no charge, no delay. All under warranty. They are a WONDERFUL company that does a great job and treats their customers with respect. Cannot recommend them highly enough.

Let me just start by saying I'm a researcher. When I look for quotes, I first check Google to see…read morewhat the average price of my expected repair will cost, then get multiple quotes and compare both scope of work and cost. Upon initial inquiry, Specialist Roofing & Repair was pretty quick to reply, so I scheduled a consultation. One odd thing is, when I scheduled, they asked if the would be seeing both my husband and I or just me; I find this a strange question as what if I wasn't married? It is awfully assumptive to think I had to have a husband, but I digress. Noah was scheduled to perform the inspection. He was running a bit late and called about 5 minutes after our scheduled time letting me know he ran into some traffic and would be about another 5 minutes or so. He showed up 20 minutes later and it was the oddest thing, he parked in my driveway. When he came up to the door he asked if it was okay and I said okay, but honestly, I found it really strange and just didn't want to prolong the appointment. Upon inspection, he seemed very knowledgeable and personable and did a pretty thorough inspection taking pictures and videos of the roof and surrounding areas. As mentioned, I am the type to obtain multiple quotes, so I expected that after he did the inspection, we would go over his findings and a few days later I would receive a quote. After he did the inspection, he showed me a video of something the other roofers didn't, which was nice as I like a thorough job, but then said he would be in touch with a quote. I received a phone call a few days later asking to discuss findings, but when I called back, I got an AI bot which was then followed up by a call back from a real person. Oddly enough, when they called, they literally said nothing. They asked if it was a good time to talk and I said yes but they wanted to talk when "my husband was around." Even though I said it was a good time, they said they would call back. I followed up via Yelp message. It has been over a week and I have yet to receive any quote from them. Needless to say, I won't be going with this company. They aren't willing to work with just a woman and are unresponsive.

Roof Guard - roofing - Updated October 2026

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