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    Ronald E Foltz MD

    4.0 (1 review)
    Closed Closed

    Services - Ronald E Foltz MD

    Eye surgery

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    8 years ago

    I loved Dr Foltz and his staff but be advised: he has retired and the office is closed.

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    In Depth Vision Optometry - Our beautiful building in Auburn

    In Depth Vision Optometry

    4.7(10 reviews)
    22.3 mi

    I had a binocular exam and Vision Processing Evaluation (three visits total) with InDepth this…read moreyear. I wish I had known more about the full experience beforehand, so I'm sharing details that aren't reflected on the website to explain my two-star rating. I ultimately chose another provider for vision therapy locally, and in hindsight, starting there would have been easier. First, I want to acknowledge what went well. I trust the expertise of Dr. O and Jackie (VT). The exams themselves were thorough and high quality. While the narrative report could have been more detailed, Dr. O allowed me to take photos of three standardized test results, which provided enough data for me and my neurologist. They also showed flexibility in two situations: I was accidentally two hours late to my consultation after writing down the wrong time, and they still saw me. They also allowed me to call in my credit card number since my physical card hadn't arrived. My concerns are primarily about business and administrative practices. Clients must pay for the VPE and consultation at the end of the binocular exam. Vision therapy requires a minimum 20-week commitment, plus an equipment fee and mid-treatment progress testing fee -- all due on the first day of therapy. When I compared costs with other providers, the total was essentially the same. However, other offices offered significantly stronger customer service, more modern administrative systems, and a more contemporary structure overall. InDepth uses paper charts. While this system clearly works for them, clients do not receive electronic records or emailed files. I was given a printed copy of my report at my consultation and about 10 minutes to review it in the lobby before meeting with Dr. O. I sought care because I struggle with reading, so this format made it difficult to fully understand my results. When I emailed the office, Jane would call instead of replying electronically. Because their hours are limited, this often resulted in phone tag. Appointments felt efficient but rushed, with little opportunity to ask questions. As an adult paying out-of-pocket for learning-related services (which are not covered by insurance), I've previously worked with providers who offered ample counseling alongside testing and allowed direct email access. I assumed that level of communication was standard, but it was not my experience here. I found myself needing to advocate for basic information more than expected. My final interaction confirmed my decision to seek another provider. After my consultation, I requested that my test results and chart materials be scanned and emailed so I could review them fully. As I'm entering medical rehabilitation, I wanted access to the raw data and assessments in addition to the narrative report. Dr. O told me during the consultation that Jane could provide this. I emailed Jane and received a voicemail saying she was following up. After waiting several days without receiving documents, I called. She explained they did not have the ability to scan paper charts into electronic files. She also said she would need to ask Dr. O whether she could release my chart contents, though she later said she could mail my cover sheet without asking. When I clarified whether all of my paperwork would be mailed, the answer was vague. The interaction felt tense; responses were curt, I was interrupted, and my requests seemed misconstrued, though she repeatedly said, "I would love to do that for you." The overall tone felt unsupportive and, at times, gatekeeping. As an adult seeking care for vision issues that have impacted my academic and professional life, this was particularly discouraging. I was surprised that it seemed unclear why I would want access to my own health information -- similar to how someone would want to review graded exams or lab results. I respect that InDepth operates in ways that work best for their business and that they are not obligated to provide services beyond their model. I am grateful they exist, as I would have pursued therapy there if no other options were available. However, there are other providers in the community offering comparable services with more transparent communication and modern systems. If I had known these differences earlier, I would have made a different choice from the beginning. II would have preferred to share my feedback directly with Dr. O, but communication goes exclusively through Jane who declined to share Dr. O's email to me in the past.

    A very caring, compassionate, and knowledgeable staff whose primary concern is making the patient…read morebetter!

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    In Depth Vision Optometry - Our testing room

    Our testing room

    In Depth Vision Optometry - Our reception  room

    Our reception room

    In Depth Vision Optometry - View of our therapy room

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    View of our therapy room

    Sacramento Eye Consultants

    Sacramento Eye Consultants

    3.3(4 reviews)
    19.5 mi

    I took my Mom to see the very lovely Dr. Michelle Hoyt last December at the Sacramento Eye…read moreConsultants' office in Folsom. We saw Dr. Hoyt today for a follow-up. I can't express enough the deep gratitude I feel for her. Not only is she kind and patient, she is a superb optometrist (OD). She saved my Mom's eyesight!!! Dr. Hoyt truly made a tremendous difference in my Mom's life and in our family's life. Isn't this what being a doctor is really all about? As far as the office, the two women who work at the front desk are always so pleasant to see and are super nice! There is also a really great guy who is an assistant to Dr. Hoyt who is a breath of fresh air. He is the one who performs the tests to prepare you for your visit, and he is fun to talk with! I highly recommend this medical practice. They are very lucky to have Dr. Hoyt!

    Atrocious. I was told for weeks they didn't have my referral. I kept calling insurance to resend it…read morewaiting, trying again. Repeat, finally drove it to them in person. Turns out they had it all along but didn't accept it because it was from primary and not the specialist.. 2 month delay there then a 2.5 month wait for an appt. they canceled a week before because they are "no longer doing the procedure" my son needs. (Even though they are still advertising it) My son needed surgery for a degenerative eye disease so this delay was harmful and then after the fact I was told I was canceled due to insurance costs when I would have paid cash if I was given the opportunity!!!

    Schermer Eye Associates

    Schermer Eye Associates

    4.6(104 reviews)
    34.1 mi

    I have been going to Schermer Eye Associates for a few years now and I can't emphasize how much I…read moreappreciate their office, their staff, and the doctors there. Everyone is so kind, informative, patient, and professional. Literally from the front desk staff, to their residents, and doctors. I have been seen by Dr. Hwang for my regular eye exams and was recently seen by Dr. Mao for my first ever contacts appointment. She was very kind, supportive, and patient with me during my appointment. I was able to get my contacts in (YAY!) and was provided with lots of information regarding my contacts, some tips & advice, and was told if I needed guidance to call the office at any time during their office hours. This is a wonderful place and you will always receive great care here. Thank you for the excellent service over the years!

    I am a new patient at Schermer Eye Associates because my previous optometrist stopped taking my…read moreinsurance and recommended Schermer Eye Associates. Calling them and explaining my situation was easy. I was able to schedule an appointment not only for me but also my husband. Arriving and parking was simple. There's plenty of parking spots in the lot. I felt safe walking into the building. There was security cameras and vocal prompts. The ladies working the front desk were welcoming and nice. I was able to fill out paperwork easily. All of the fellow Kristina's (Christina's) there were very kind and helpful. I was impressed with how much equipment they had to test and examine eyes. My eyes are specifically sensitive to light so everyone who worked with me including my optometrist, Jennifer Mao helped and was kind during all of my breaks and tears. My husband went to his appointment later that week and overall we are thoroughly impressed and are happy new patients. If you are looking for a new eye doctor, look no further than Schermer Eye Associates for their great patient care and wonderful service.

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    Schermer Eye Associates
    Schermer Eye Associates - Full Service Optical Department in Sacramento, CA

    Full Service Optical Department in Sacramento, CA

    Schermer Eye Associates - Eye Examination Lanes

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    Eye Examination Lanes

    Ronald E Foltz MD - opthamalogists - Updated May 2026

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