Dr Russell is the best! I'm a long time customer and have had a little of everything done…read morethroughout the years. Always a good experience, even when I'm there for what might otherwise be a stressful procedure. She is supported by great people and I highly recommend her practice!

I feel like the staff is always friendly and helpful. I love the location; close to the interstate…read moreand easy to find. The people working there are helpful, and the dentist knows her stuff- I am satisfied with the care I'm receiving.

I love the staff. Everyone there is so nice and always makes me feel so comfortable. Best dental…read moreexperience I have ever had.

Seemed to be trying to upsell me. Definitely beware of this dental office and maybe even avoid it…read more I have GERD and am prone to dental problems. I went in for emergency care for a toothache in a molar when my regular dental office was often booked out and told me my insurance maxed out which I thought couldn't be correct as I didn't know dental insurance often had limits on what it will cover each year. Had to make multiple appointments and they were all close together. At Placerville Dental, the receptionist lady who handles billing told me that my insurance would fully cover it. A few months later, I received a surprise bill statement in the mail of nearly $1,000, apparently, I was lied to. I called asking why this happened. I was told it just took a while to verify with my insurance. Seems like a lame excuse. They said I had five cavities in my lower teeth. They numbed my entire lower jaw and did five fillings at once. Later, one of my premolars had a toothache. My regular dentist from Mather Field Dental recommended I get a root canal in that tooth and consult with an endodontist. The endodontist looked at my X-rays and said that the filling Placerville Dental placed in that tooth is right up against the nerve, irritating it. I got a root canal in the tooth that probably could have been avoided if the dentist at Placerville Dental did a better job. Placerville Dental did a cleaning and a non-surgical laser treatment in addition to a cleaning I got. As someone with health-related anxiety/OCD, this gave me the illusion that I was being given exceptional care. One of the times at Placerville Dental, when I expressed dental discomfort, the dentist dismissed me saying it was food on my teeth, which I did have as I didn't have time to brush my teeth properly beforehand. Yes, it's a good idea to clean your teeth right before dental appointments, but the dentist remarked that in such a way that it made me feel scolded. How rude. At one point, the dentist at Placerville Dental took X-rays and this time said the tooth with the toothache had irreversible pulpitis, but when I went to an emergency visit with my regular dentist, Dr. Tapang at Mather Field Dental, he took an X-ray and he also agreed that there was an infection in the tooth. He prescribed me a course of antibiotics and it made the toothache go away while Placerville Dental didn't do sh*t.

Thank you Missouri flat for getting my husband in for much needed dental care. The front office,…read moreDina, Dr. Omar and his assistance were very accommodating!

Beware of the front desk regarding their acceptance of your insurance!!…read more I had no problem with the care at the dental group, BUT when I presented my insurance to the front desk to make sure the dental group accepted my insurance, they said yes and so I had my maintenance care on my teeth. Unfortunately, the front desk did not do their due diligence, and I found out my insurance did not accept Missouri Flat Dental Group as being in the network for payment. Now the medical group keeps sending me a bill for the amount for $1,800. Of course, I would never have gone to them if my insurance wasn't going to pay. It is the job of the front desk to know who to accept or not to accept regarding the insurance they accept. Be extra careful they accept your insurance. I am a senior on a fixed income, and I feel duped by their mistake and lack of professionalism.

Dr Mager and her staff are the best! They are all so welcoming and professional. Jen is always so…read moreknowledgeable and gentle while doing my dental cleaning and offering tips to help my dental health. The whole environment lends itself to calm which is so important! I highly recommend them!

I had the pleasure of having a crown replaced. It was absolutely pain free. That should be…read moreenough, but when my insurance policy wouldn't cover it, Dr. Majer was kind enough to work with me to make my contribution much less. Knowing Dr. Majer, I am sure that she did this at a personal financial cost. Becauise of this, and many, many other wonderful things about this place, I am a patient for life at Cold Springs Dental!

I'm so over-the-top anxious about going to the dentist that when I moved away from the Sacramento…read morearea I drove from Placerville to Elk Grove for over a year to avoid going to a new place. I finally committed to trying this office and have had such great experiences all three times that I have been there. The dentist, Matt, is friendly and doesn't push unnecessary procedures. His wife runs the practice with him, and you can see pictures of their family (and the hygienist's families) around the office. Natalie and Sarah have cleaned my teeth. They were both thorough and very sweet, and they gave helpful tips/info about how to improve my oral health and get into good habits with my one year old. I'm leaving a more detailed review in case you're as nervous as I am about going to the dentist. I'm recommending this place to anyone looking for trustworthy care.

This dental office is a ripped off, they are not upfront with their services !…read more My husband called in for a mouth guard appointment, they get all his information, and when appointments day comes, they insisted to give him other dental works , and to make the matter worst , Dr. Lee showed up for just two minutes did the same routine initial dental check up on my husband, without even knowing what my husband came for, he didn't even know that my husband need a dental guard for his TMJ! What a knucklehead head right , My husband waited for 30minutes after his scheduled appointment, missed 2 hrs from work just to get there on time . No communication with the dental secretary and Mr Lee, it's a disappointment experienced first hand. My husband called paid $65 for nothing . What ripped off !! Disgusting service Oh I forgot to mention , they don't do the dental guard themselves, they sent it out to timbaktu, "Dr" Lee says it will take 1 month for the process to get done and the secretary says she can make the appointment for the dental guard next year ! What a joke ..‍ If there is much worse review to give this Dental office .. it's zero to none ..

Dr Vera Dooley DDS in Placerville , just made me smile today (Literally) …read more She did an excellent job repairing a chipped front tooth and matching it too. I am very happy with the repair and wish I had it done sooner. Plus, every one working in her super cute office on Main Street is very friendly and helpful .

Dr. Dooley is very professional and personable and only does what needed. She doesn't try to sell…read moreyou things you don't need. The office staff is very pleasant. I highly recommend Dr. Dooley as your next dentist.

Dr Ziese and all of the hygienists here are amazing. They are SO SO good with kids, my son (4)…read moreactually loves going to the dentist and he listens to everything they say to him about taking care of his teeth. He chooses different foods for snacks, makes sure we brushes correctly and asks for help flossing. He had to get his first filling and they made him feel so comfortable, he did amazing! I truly believe that having a great dentist this young can form how you view dental hygiene and dental visits for the rest of your life and I am very glad to have found Dr Ziese and her staff!

My family used to go to a dentist in Cameron Park for years. The main dentist, who we loved,…read moreretired and moved away. We continued to go there but with the other dentists and new office people, It just wasn't the same. No personal touch anymore, you were just a number. Then we found Ziese Dentistry and boom! The personal touch, friendly staff and professionalism was so welcoming. Dr Ziese is great, the staff is great. Gentle and informative to every thing they do. The cost is very reasonable compared to our last dentist. Wish we would have found her sooner. They recently moved from Diamond Springs to a bigger, nicer and more modern office in Placerville but the same kind, courteous and friendly professionalism remains. If I could give them 10 stars I would.

Everyone at the office is wonderful. Very helpful, kind, and…read moretheir approach to dental care is very balanced. I know my kiddos are in good hands here!

I have enjoyed One loose Tooth! We have been going here for a little over a year, and the staff and…read moreDr. Keith are just awesome! So informative, and take such great care of our boys.

The work Dr. Han does is great. Yeah he's a bit abrasive... To say the least. I worked with a…read moresimilar Dr. When I was in the veterinarian field, you have to understand the Vietnamese culture... Much different than American. As long as the work is getting done well, I don't need pleasant bedside manner. Thanks for your dedicated work Doc!

I was given this office as a referral from DentaCal. These people are ridiculous. Scheduling person…read morewas horribly rude. She was very rude & kept telling me that I had to open this app, fill out the create an account to accept an cancellation appointment that they were going to give me immediately. Told her I'm driving to work, "Well, pull over & accept & create your account otherwise you'll lose this appointment. As I stated to her , I'm on Hwy 50 and I cannot drive and fill out an application. "Well pull over & do the application. Hung up.on her. They must be desperate for clients because for the rest of the day I received 5 texts & 3 calls to do this application for that appointment. I had to Block them. I wouldn't EVER recommend this Joke of a practice. I'm also letting EDH MediCal services know how unprofessional service in the very basics, per these reviews it's much worse!! This office has a 2.1 rating is PATHETIC!!! DO NOT GO THERE! I'd recommend Make A Smile or Smile Time, friendly helpful but you may have to wait a bit but worth it!!

What a horrible and narcissistic man. I was referred to him as my crown broke while my regular…read moredentist was out of town. I was there for a crown replacement. After he examined me I was told not by him because he's a coward but by his receptionist that I needed two crowns. I told the receptionist that no, to check the information again as I had only one tooth with a broken crown. She called me back and I coud tell she was embarrassed to tell me that quote " I needed two crowns and if I didn't get both I could go elsewhere". So I did. No dentist should dictate to you what you need and give you an ultimatum. It was very unprofessional. I wouldn't send my dog to him.

I had high hopes for this dental office, as I need quite a bit of dental work and wanted to ensure…read moreI was making an informed decision regarding my treatment, the materials used, and the financial aspect of the procedures. Unfortunately, my experience with the office receptionist, Jay, was incredibly disappointing and unprofessional. When I called, Jay was initially very informative, answering all my questions regarding insurance, the types of fillings used, and how payments would be handled--an important factor for me since the cost of my treatment would use up my entire insurance allowance for the year. After our conversation, I felt reassured enough to move forward with scheduling an appointment. However, I was informed that the office requires a 25% deposit to schedule, with payment in full required on the day of the procedure. Since the total cost was around $2,000, I asked if they would be willing to offer a payment plan for the remaining balance after the deposit. Jay immediately said no, which I understood, and I politely explained that I would need to find an office that could accommodate a payment plan. At this point, Jay snickered and told me she felt like I had just wasted her time. Shocked by her response, I asked if she thought it was unreasonable for a patient to inquire about a surgical procedure and insurance coverage before committing. Instead of addressing my concern professionally, she raised her voice and told me it was, in fact, a waste of time--adding that there was already a note in my file stating I was "going somewhere else." The only reason I had requested my X-rays was to obtain an additional quote, which is a completely reasonable and responsible step for a patient. Jay continued to talk over me as I attempted to clarify, forcing me to confirm her name and let her know that her behavior was incredibly unprofessional. If this is the treatment a potential patient receives from the front desk, it raises serious concerns about the professionalism and patient care within the rest of the office. Is this type of behavior accepted or even fostered by the practice? It was a huge red flag and left me with zero confidence in trusting this office with my dental care. Patients deserve to be treated with respect, especially when making important healthcare decisions. I would strongly advise anyone considering this office to be cautious and ensure they feel comfortable with the level of professionalism before proceeding.