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    Ronald C Ritsert, DDS

    5.0 (1 review)

    Services - Ronald C Ritsert, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    2 years ago

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    Dental Town Oakbrook

    Dental Town Oakbrook

    1.6(17 reviews)
    1.3 mi

    Worst Dental office I Have Ever Been To! The staff is unprofessional. Not welcoming and trifling!…read moreNot sanitary and no customer service skills! If you have an appointment be prepared to be here for 5 hours because they won't see you until 2 hours after your scheduled time!! This place sucks!!!! Close it down! Reported them to the BBB and The Attorney General Office and Also Called Oak Brooks Code Enforcement

    My first experience with this place as very unprofessional. I had spotted this office while I was…read moreout shopping over at Pete's Food. I was in the need of searching for a new dentist. So, I wrote down the number and instantly call to set up an appointment. I spoke with a young woman and told her that I was looking to set up an appointment and that I would be a new patient. Ok cool set up the appointment gave her all my information. She said that once my insurance was verify someone would call me back. I understand that it was the weekend and it would take until a weekday for someone gets back to me. Well I waited and I call the office back that Wednesday to make sure that I was going to be set up for my Thursday's appointment. Called back and got a complete run around. Very unprofessional team and lack of knowledge. It took me to get an attitude before some called me back and got down to business. I had to go through the whole process again of giving my information so that my insurance could be confirmed with the dentist office. I'm not sure how they are conducting business but it's not professional. I finally was able to get things moving and ready for my appointment that week. I will keep updating my review as I go along with my follow up visits here at Dental Town.

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    Dental Town Oakbrook
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    Periodontal Medicine & Surgical Specialists

    Periodontal Medicine & Surgical Specialists

    4.8(25 reviews)
    1.2 mi

    Dr. DeGroot is a great surgeon and spends as much time as a patient needs to answer questions. The…read moresupport staff is also top-notch. He extracted both of my bottom front teeth and installed an implant w/cantilever to replace them. Because they were front teeth, there was a need to have a bone graft (as apparently the front teeth do not have as much bone and space to have a lot to attach the implant). No one wants to go thru such a thing, but if I had to do it again, I would again use Dr. Bradley DeGroot. Details: * he provided the options available to me * he explained things very well--and I typically have lots of questions--particularly in regard to options, but also for long-term viability of choices being compared * the office staff was very friendly and efficient--felt like a nice extension of Dr. DeGroot's capabilities * executed the surgery very well...because I had to have both bottom front teeth extracted/replaced, there was a need to do a bone graft to provide a better landing zone for the implant. As is apparently typical for front teeth, there was only room for one implant, so a cantilever was used for the other one. I had sought opinion of another periodontist/implant specialist for this procedure, and they seemed to know what they were doing, but I didn't get the same level of comfort that I did when I spoke with Dr. DeGroot. The first doctor spoke more like a surgeon, but Dr. DeGroot spoke more like a person solving your problems. He explained things very well and he is VERY thorough--my dentist (who is also quite good) indicated so, too. Dr. DeGroot's exam was more thorough than the first periodontist/implant specialist I sought. Not going to mention name of first doctor, because I'm sure the other doctor is fine and not looking to taint anyone here, but I just felt more comfortable with Dr. DeGroot. * he and his team were incredibly flexible and understanding. When I shared my extreme aversion to needles (and I needed three shots to numb the area for the bone graft and implants), I asked for LOTS of numbing agent before they put the needle injections into my gums - three needle shots were coming!!! - and once the assistant put enough numbing agent, and Dr. DeGroot apparently deftly placed the needle injections, I literally didn't feel ANYthing when he gave me those three injections! Yowza, that was nice! And once the injections were done (with novocaine, I suppose), I didn't feel anything during the surgery for extraction, bone grafting, and implantation. I was quite pleased--except for having lost two of my front teeth, of course. :-) * wore retainer to cover the two missing teeth for about 4 months, while the bone graft healed...no issues, but as I was counseled by his team, it was best to remove for eating. * had no issues with after-surgery care, as I simply followed the instructions on the rinse care and what I should/shouldn't eat. * saw Dr. DeGroot for temporary crown/cantilever, which is apparently standard for front teeth, due to their more aesthetically noticeable location--this procedure went well, too...it was nowhere near as difficult as the main extraction/implantation surgery, as the "worst of it" was done at this point. * I then saw my general dentist for performing the permanent crown/cantilever. * it has been 8 months since the implant was done, and no issues. I have had the permanent crown/cantilever for 2 months, and have had no issues. All seems great, with no limitations on my lifestyle! I can floss around the implant, and I even floss around under the cantilever, as there is a natural (very small) space under it--not noticeable to others, but it inherently is not going to go immediately contiguous to the gum line. I will consider a water-pick for flossing, but thus far have had no reason to consider it. Conclusion: Overall, a very good experience, considering the not-so-pleasant need for having two front teeth extracted and replaced. I would use Dr. DeGroot again, if I had any further need for periodontal issues, and I would recommend him to anyone who had the misfortune of having to have implants done.

    There are some things you need the best and where it comes to caring for your oral health this is…read morethe crew. From the amazing front desk staff to the hygienist then both doctors Degroot and Mandelaris as well as the assistants they are the best. I am a long time patient and I trust no one more than this team of professionals. Thanks to you all and congratulations on your new office opening in Glenview Best of luck and a prosperous new year See you at my next cleaning and checkup :) And let's never forget the man that started it all Dr Alan Rosenfeld , thanks Doc !!

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    Periodontal Medicine & Surgical Specialists
    Periodontal Medicine & Surgical Specialists
    Periodontal Medicine & Surgical Specialists

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    Ronald C Ritsert, DDS - oralsurgeons - Updated May 2026

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