It's a Home Depot, which means they have a wide selection of stuff you need, even if you don't know…read moreit. What I like about this Home Depot is its knowledge staff. On several different occasions while I was in trying to solve a plumbing issue, different staff offered and was able to help (although since I'm a guy, I never asked for help - cause I know it all). After a brief interchanged, it was obvious they knew what they were talking about, and even taught me a thing or two. I had been there so often over the course of a couple of days - they recognized me. Sad, I know. The other cool thing is, this Home Depot is on 1st Nation land, so those with a Canadian Status Card don't pay taxes. Every little thing helps ;-)

if Home Depot decides to change their appliance, ensure we would reconsider the star rating, but…read morebecause they have chosen square trade by All-Star insurance company of Canada neglectful they are in treating us for our misfortune and how they left us stranded during the holiday season they receive one star.

What an amazing helpful store, very knowledgeable and reasonably priced. Will be heading back there…read moreagain soon!

I would like to take a moment to thank Whistler hardware! My father passed away on the mountain…read morerecently and I went into Whistler hardware to get candles and other things to put on his place of passing. The very nice person Shaun helped me more than I can imagine. We come to Whistler every year over Christmas and will definitely be back. We are a huge fan of your generous Christmas spirit during this difficult time for us.

Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

Always been amazing. Had so much fun nerding out at the knife counter, the younger fella whose name…read moreI can't remember was more than accommodating and really knew his stuff! I am hard to impress when it comes to pocket knives. Very reasonable prices for brick and mortar store, often seeing people charging a lot closer to msrp and higher in Seattle. Go get a sick spyderco pm2 in cruwear with canvas micarta, or maybe the salt serious pm2 in glorious magnacut! Or just a mora if you need an amazing 20$ knife. Best part of the store? Definitely be the weirdo Joe M. In the back of the house, that guy is hilarious. Maybe one of the best people I've met.

Apparently when my wife comes to the store for a drill bit and thread tap for a fitting and has the…read morefitting in hand, not knowing the exact size of the fitting is enough reason to treat her like an idiot. Do better people, you just lost a customer. Westside building center in lynden took the time to track down what was needed in a kind and professional manner, they will be our first choice from now on.

Good customer service over the phone was very helpful in person. Prices aren't too jacked up…read moreespecially for being on a island.

I will not shop here again. Even if I need an item, I would rather do without. I bought a hatchet…read morethat was poorly designed. I brought it back the next day to exchange for a more expensive hatchet and they have a no exchange policy. The guy behind the counter not even helping me picked up the axe and decided to juggle it to demonstrate how nice it was. I am no stranger to axes, chain saws. In fact I was a tree climber when I was younger. What a junk show of a store including the manager - Scott Lancaster. I travel a lot and like to support the smaller hardware stores in smaller locations.

Today I went looking for a cleaner to remove some rust stains…read more I asked the "manager" for advice.He was very ride and condescending . He said "What material are you taking the rust off ?" I replied -bathroom tiles. His response was "there is no such product that I am aware of". Really? Last time that I'll ever visit that shop...

Wow.. Katie helped me out and knew instantly what I needed.. I had been in there twice already…read morethinking I knew what I was doing..but no! Then .. Katie to the rescue.. And she is really nice!. Great selection surprised me too.. And the value for what I got!

I like to support local and this is our friendly neighborhood hardware store. However whenever I go…read moreinto this store, although I see lots of staff I have never been greeted or asked if I need any help. I expect to have to find someone in home depot, but when I have employees walking right past me a I am clearly looking for something is ridiculous. Unfortunately I have had this experience everytime I come in, so I guess I go to Home Depot.

I have been in this store a few times now and each time I have been amazed at the fantastic service…read moreI have experienced. One of the times it was to match a stain and the woman went out of her way to get me an exact match. Just a week or so ago I was in to buy a kitchen sink and again they couldn't do enough for me right up until it was put in my car for me. This kind of service is rare these days and the employees deserve recognition for their helpful attitude.

I bought a metal coat tree from Cdn Tire. I was one of about 10% of buyers who found the bolts too…read moreshort. Cdn Tire is too far from me so I went to Rona a few blocks away. They didn't have longer bolts either and recommended I go to Al's Supply House. They were very sure Al's would have the correct bolt. And they did! Plus Noah did a great job of serving me.From now on I'll head to Al's before going to the bigger box stores. While I was at Al's I also noticed a steady stream of traffic.

Really not impressed with the staff on duty today. Went…read morethere to pick up some weed killer. Walked the entire store and didn't see it. Found a sprayer, which I did buy. Went to the cashier to pay for it and asked if they sold weed killer. She said, "Yes. It's in the farm section" I left my sprayer and went to go get it. The guy in the farm section ACTUALLY ASKED me if I needed help, which is more than any other staff member did! Told him what I was looking for. He said they did have it, but it's locked up and there is no one in the store that can actually sell it to me! I'm thinking "WHAT?!? It's the weekend! Do you not think that people in the weekends would want to weed their gardens!?!" Good God. That when most of us have the time off to do it!!! And NO, I'm not finished! So I get back to the till area, the next cashiers says she can help me. So it was all this girl could do to keep focused on ringing my item through. She was far more concerned with an entering customer with a puppy than she was providing me with great service! She even left the till while my payment was being processed to talk to the entering customer with the puppy. I was so pissed by the time I got to my truck I wrote this. Rona, if you can't hire customer service reps who treat their customers with respect and care, then you can't very well call them CUSTOMER SERVICE REPS! Or is it that just certain customers get treated in a friendly, courteous manner. Do I have to bring my dog in to get great customer service? Can't wait until Canadian Tire opens! Then I will never have to set foot in Rona again! Terrible experience!

How can you not love a store where you can buy deeply discounted carhartt capris in a bin in…read moreNovember? I seriously am not ashamed to admit I did just that last November, boy did I feel smart when the sun resurfaced. I appeared ready to drywall and paint and rewire my house in style, if I possessed any of those skills. Redneck chic fashion options aside, my electrician boyfriend always finds exactly what we need for *that* project here, the staff are happy to wander us down to where we can find what we need (if for some reason his inner journeyman tool radar can't sense it pulsing in a well lit aisle full of handy doodads, whatchamacallits and things that fix widgets).