After a horrible experience with a Bellingham hardware store, your staff went above and beyond to…read moretry and locate the items I needed. I handed them a fitting (I did not know size of) that I needed a tap and die set for and they took the time to figure out exactly what I needed. Even though they ended up not having everything on my list. Thanks again!

I walked in on a Saturday looking for a compression angle stop. I have no clue what it is except…read morethat it is a plumbing part. My clueless expression must have shown on my face because the gal at the front desk ask if I needed help. (I later learned her name is Lily) she lead me to the plumbing section and spent some time looking through the rows and rows of straight stops and angle stops hoping to find the right fit. After 5-10 mins she got another staff's (Gabriel) attention asking to help. So together after several minutes and few trips back and forth along the plumbing aisle, they patiently figured out the difference in size fitting between a copper & iron pipe. In the end, Gabriel found the angle stop that fitted the water filter to my bidet. Shout out to Lily and Gabriel for their dedication to assist customers in need. The management should be proud of these two team members.

Planned a 16 x 16 deck with their help. Went with timber tech and hidden fasteners. Waited for the…read moreMemorial weekend sale on decking...just happened to go in Friday before and was told it was the last day...wasn't on the weekend ???. Having been told all product was on sale, found mine not listed on the flyer. Go figure.Manager extended sale to my product. recieved my decking a week later. Noticed a few with damage from strapping. Once I opened the load, 10 of 38 boards had serious scratches, some had imbedded rocks, 3 of 4 fascia not usable..at $100 plus each, handling in the supply chain and shipping leaves a lot to be desired. Sales guy got Timbertech to cover and replace. After nearing completion, needed 4 more boards to finish, specifically asked for new product. 3 of 4 came scratched...again, also realized I had been sold a supersize box of hidden fasteners for 500 sq ft...my deck is 250....so half left. $480 a box..vs. $299 for 1/2 box....so out another $180...yeah, sorry about that man....not going to talk about the inconsistencies in color, thickness, quality of the framing wood.... People seem friendly enough, just not quite customer centric.

The staff was very helpful in figuring out what to buy for my deck reinforcement project based on…read moreengineering plans I had received. I bought a very large beam 6x12x12 but a few days later decided to buy an even larger 16 foot version. They had no problem with my returning the original. It was also helpful to have them forklift the beam to the top of my SUV as it was very heavy.

I had a very bad experience at a similar store right around the corner. I walked into true value…read moreLynden, and was treated to excellent customer service. They turned what had become a horrible trip to the hardware store into a great experience. Thank You!!

Always knowledgeable older staff. Great selection of necessary items. Fantastic follow up with rain…read morechecks.

Great customer service and wide array of cleaning products, including 'safe' and 'safer' product…read moretypes.

Bay City has always been my family's go to for janitorial equipment and supplies. Our small local…read morebusiness has been served by professionals with courteous, highly knowledgeable, patient, friendly and amazing staff at Bay City for almost 2 decades. I know I can always count on Bay City to help keep my day to day operations running smoothly.

I've always enjoyed shopping at Greenhouse. It is a local icon as downtown Bellingham stores go…read more Prices are sometimes high, but the quality is always excellent. I purchased a dining table from my list of "likes" that was luckily available from the floor display. Lead times for others I was interested in were very long through no fault of the store. The sales person, Zach, was a joy to work with. I'm very pleased with the table and the service.

The sales clerk, Gabe, was both a great representative for the store and an ambassador for…read moreBellingham. He went out of his way to make us feel welcomed and shared names and locations of other places we should explore.

I am sharing my experience with the service I received from Carl's Mower regarding my 2-year-old…read moreHonda HRX217 self-propelled lawn mower. My experience has raised serious concerns about their service practices, warranty support, and customer treatment at this Honda dealership. On April 17, 2025, Carl's Mower performed a camshaft replacement under Honda's official safety recall warranty service. During this service, they also replaced the mower's carburetor without my prior knowledge or authorization. I submitted a written complaint to Carl's Mower about replacing the carburetor to which they responded by stating they would strive to improve communication. On May 8, 2025, I had to return the mower to Carl's Mower because the mower would no longer idle - an issue clearly related to the newly installed carburetor. Later that same evening, I received a voicemail saying the mower was ready for pickup. When I arrived the next morning, May 9, the sales representative asked if I had used any ethanol-containing gasoline in the mower since their warranty work to replace the camshaft. I said Yes, I used regular unleaded gasoline from the gas station which contained up to 10% ethanol (E10) - which fully complies with Honda's published fuel recommendations. Despite this, they refused to perform any adjustments under warranty, citing the use of ethanol content gasoline was a disqualifier, and that I would have to pay to adjust the carburetor idle. I pointed out that even the Honda Owner's Manual (WPC.204008.2021.04) on page 15 explicitly states that gasoline containing up to 10% ethanol (E10) is acceptable. The representative stood by their decision and reiterated they would not perform any service unless I would pay for it. I refused of course and asked for my mower back. To my surprise, when I left the building, I found they had strangely already loaded my mower into the bed of my truck without my knowledge or consent. After bringing the mower home, I personally adjusted the throttle cable to correct the idle issue. But when I went to fill the fuel tank, I found a significant amount of dirt and debris inside the mower's plastic fuel tank - as if a handful of dirt had been thrown inside. I have used the same clean, filtered gas can for years and cannot explain the dirt contamination. The only times the mower has been handled or refueled were during Carl's Mower's camshaft recall warranty work and the follow-up carburetor service. I thoroughly cleaned the tank, the lines, tank filter and carburetor bowl, and refilled the mower with gasoline. There was no dirt or contaminants in the gas tank. Since then, the mower has run without issue, and no further contamination has appeared. This experience leaves me deeply concerned about Carl's Mower's service integrity: * Unauthorized part replacement * Not providing the old carburetor part when requested * Refusal to provide follow-up service on their own parts replacement work * Misrepresentation of Honda's safe fuel guidelines specifically regarding the Authorized use of 10% ethanol containing gasoline * Apparent mishandling or contamination of my mower's fuel tank Based on these events, I no longer trust Carl's Mower and will never return, choosing to take my business to Lynden. I am also disappointed that such a dealership represents the Honda brand, which I have long trusted for quality and reliability in my mower, pressure washer, and generator for decades. Customers deserve authorized service centers that act professionally, follow manufacturer safe fuel guidelines, and treat warranty claims with integrity.

I'm somewhat conflicted on my review but here it is. I am a return customer but may go elsewhere…read morefor future lawn equipment needs. The good: This is a great local business if you're in the market for yard equipment. Staff seems to be knowledgeable and provide several options for whatever you need. The store is clean and easy to navigate. When purchasing a chainsaw, we received a personal demonstration with instruction. You certainly won't get that at a big box store. Could be better: It's very annoying that, on one occasion while shopping with my husband, Carl primarily spoke to him. I was the primary consumer, asked questions, and made the final decision when selecting a chainsaw but received only a few glances. If you are a lady, you understand how rude this is.

Wide selection of just about anything you might expect them to have. Propane special on Sunday.read more

I went in looking for one specific thing, found exactly what I was looking for, and discovered…read moreevery horse crazy girl's hevan. I'm sure I'll haunt the aisles frequently, just dreaming of the day I get to actually buy things for my future horse.

Wow why did we not think to come HERE when looking for dog meds?!!! They had what we were looking…read morefor and so much more! Great value too! Lots for any/all household pets and everything they could need or want. Also grabbed a few Christmas gifts and stocking stuffers . Fast check out. On the corner of a busy intersection so plan accordingly. Lots of parking.