Ron is wonderful, very knowledgeable, experienced, and fair in pricing. He didn't hesitate to tell me that I could safely wait quite a while before needing to replace the sewer main. Almost hesitate to recommend because I know he's busy and I want him to be free when I need him :-). read more

Mark Williams came to my home to repair my laundry room garage sink faucet. Lowes installation had snapped off my valve handle faucet to turn off and on hot water, installing a new LG washing machine. Took me a while to find Mark Williams, but was brilliant repairing a 50 year old faucet and will be my family plumber for all future projects. Mark also rebuilt my shower valves in my bathroom which was a miracle, no one new how to fix my shower from leaking. Honest and efficient, 30 years of professionalism, running a family business. Definitely one of the most honest plumbers, I have ever met. read more

Customer Service? CHECK! Let me start off with saying that I haven't even hired them for a job but when one comes up I will. I was taking a walk in San Carlos and happened to see one of the Ron Williams' guys was packing up his van after he had finished up a job. I asked if he could answer a couple of questions I had and Brian immediately stopped what he was doing and gave me his undivided attention. I ran through my plumbing questions and his answers were detailed and very helpful. He gave me their info and said if he could help again in the future to give a call. If all of Ron Williams' employees are as wonderful as Brian is, there's no reason not to call them. read more

Reliable & Highly Professional service. The guys at Williams are top notch. My water heater blew up this week and was leaking everywhere. This is one of the few Peninsula plumbing outfits open on the weekend. I called fairly early 8am-ish on short notice on a Saturday morning. The owner Ron Williams actually answers the phone! They arrived in the window they promised - between 1 and 4pm. They were in and out in under 2 hours to replace my 10 year old 40 gallon water heater with a larger (50 gallon) more fuel-efficient unit. I like having hot water for showers! Got quotes for replacing plumbing for our kitchen sink area and air conditioning too. Too bad it's over 6G's to get AC... Great crew: Gregg Dolling the heating and a/c specialist started the job and then handed off to Mark Williams (son to Ron and co-owner) and his helper Mike W. (?). Great longtime local family business! I'd use them again and they come highly recommended. Hopefully my furnace or waterheater doesn't die on us anytime soon... Hourly service rates are $110.00. Pros: + 7 days a week service + heating and A/C services available too read more

Mark, from Ron Williams P/H, has come to my house twice. Both times, he has been absolutely superb. Great guy, super experienced/competent, 100% reliable and on time. First, he installed a gas line for our new firepit. Price was radically below two other quotes and his work was top notch. He was on time and got the job done in record time. More, he caught some dangerous work from a prior service person related to the connection to our built-in BBQ in our basement. It wasn't an insignificant issue and he fixed it for no extra charge. Today, Mark came out to "fix" a blank Nest thermostat. Turns out the switch to the furnace had been flipped off inadvertently in the garage by a mirror which leaned against it. I was embarrassed I had him come up to Emerald Hills for something so dumb and told him I wanted to pay him something and had my checkbook out with pen in hand. He absolutely refused (in an exceedingly polite way) to accept payment. There are so many sketchy Plumbing/Heating guys out there (e.g., don't show up on time, crazy quotes, simply not competent). Mark is your antidote. He's extremely experienced, competent and reliable, a real class act. If you have any plumbing/heating/gas issue, large or small, do yourself a favor and use him. read more

First cold snap of the season, and my tenants didn't have any heat. I rolled the phonebook dice and Ron Williams and Co. got the job. Turns out it was an easy fix, but it would have taken me hours to figure it out. Ken was prompt (early no less!), professional and solved the problem quickly. The next time I can't do it myself, they will get another call. read more

Be AWARE!! that Ron Williams Website has False Advertising! it says Free Estimates but when I called they told me they don't offered free estimates. read more

My heating is out. I have a sticker from them on my heater, so I figured I could call for service. I've called every day for a week now and left several messages - no response. Are people actually getting service? read more

Williams is Great. I don't give out five stars easily. The service was quick, Ron Williams knows what he is doing. I had my clogged drains and within an hours of a phone call he came out and had them unclogged. So time wise grade a+ Super friendly A+ Knowldgable A+ It was a bit pricey but got the job done in speedy manner. So i give the business a 4 star. Thanks hope this helps. read more

I used Ron Williams Plumbing when we had an insane toilet clog over a year ago, and I always meant to go back to review them. We had a little miscommunication early on, but once we sorted that out, the plumber was incredibly competent and handled our disgusting clog in less than 30 minutes. Why my child flushed his toys I have NO CLUE! Anyhow, I would feel safe recommending you to work with this company, they were respectful of my home, and didn't make any stupid jokes about my situation. Pretty good work in my opinion. read more

He was great! We had a small leak under the bathroom sink and he came when we needed him here and he quickly fixed the problem! He was polite and reliable! I will definitely be calling Ron Williams next time I need a plumber! read more

We have an old heater in our ranch house, and when it stopped working in late December it got cold in a hurry. I called first thing in the morning and Mark Williams came out to our house that day between 12-2:00 p.m. He was on time, familiar with our old heater, and got it fixed in less than 20 minutes. Mark advised me about the options for replacing it if I wanted to, but no hard pressure sell. I'd call him again, highly recommended. read more

I've called upon Mark at Ron Williams plumbing many times over the years for various plumbing needs. They have installed a new furnace for me, a new hot water heater, a garbage disposal, and various other smaller jobs. Mark is always extremely professional, has never been late for an appointment and does top notch work. They may not be the least expensive plumber you can find, but if you want a licensed professional that does the job right the first time every time, then I would recommend Ron Williams Plumbing without hesitation. read more

I had to call Ron Williams when my heater died in January. He showed up straight away on a Sunday, saw that the heater was dead, ordered a new one and was at my house Monday morning to install it. Super fast and incredibly nice. I would highly recommend Ron Williams heating services to anyone. read more

Ron Williams Plumbing installed my previous water heater which lasted 17 years. It didn't fail but we started to notice inconsistent water heat so Mark replaced it will a newer model. He showed up on time and got the job done quickly. Thanks! read more

I am still in awe. I had a leaky faucet that has been a problem for the last few years. Mark returned my call in minutes, scheduled for the next morning and arrived right on time. The fix was embarrassingly easy, and Mark turned to me and said you never saw me. He did not charge me. Mark asked if I would just keep him in mind for future jobs. I certainly will. The kind gesture made my day. I have never had such good service from such a genuinely nice LOCAL guy. read more

Friendly enough, but didn't end up going with these guys. They quoted me $650+ for a new blower and board. I called another local heating repair service for a 2nd opinion. I didn't tell the 2nd quote guys about the blower/board quote from the Ron Williams guy. I wanted an unbiased diagnosis for my 2nd quote. The 2nd quote was $100 for a new capacitor ($550 less than Ron Williams!) The 2nd quote guy spent 5 min with my furnace and said "another guy would probably tell you that you have to replace the blower, but I can tell your blower is fine." He explained that these days "replace" has been promoted so heavily as the easy fix, that options for "repair" are often passed over. Anyway, I exchanged my capacitor and have had nice warm air flowing through my vents ever since. Just saying, sometimes it pays to get a 2nd quote. read more

Called Ron Williams Plumbing and Heating after our furnace stopped functioning during the recent cold snap and we hadn't had heat for 2+ days. Mark called me back but because of a large backload couldn't come out for 5 days or more. He asked me to describe the problem and he said to check the batteries in the thermostat. That was the perfect diagnosis and the problem was fixed by me in less than 5 minutes! He could have put me on the list and charged for a home call but instead was responsive and honest. He is at the top of my "to call" list when something actually does go wrong the next time. Thanks, Mark - great customer service! read more

This is the best plumbing company that I have ever used. Mark Williams is a true professional. He arrived 15 minutes early, quickly assessed the situation and in 15 minutes he had done what I asked, I,e. Removed an old kitchen faucet and installed a new one. And his price was very reasonable. I will use this company anytime that I have plumbing or heating issues. This is truly a 5 star company in its field. read more

They came to my mom's house and gave us a very fair estimate. They were very professional in the installation of a new heater and then came back to make a repair and now my mom is very toasty. Both Brian and Ron were great to work with. I highly recommend them. Much Appreciated for all your time and hard work. read more

We had an emergency when our backyard faucet broke and started gushing water earlier today. I just started going down the Yelp listings, calling to see who could come ASAP. We were super lucky that these folks were available. They were professional, efficient, charged a reasonable rate and did NOT try to upsell us (a big pet peeve of ours). We would definitely call them again. read more

for every so many 5 star reviews, there's always a 1 star... i'm a pretty tolerant guy when it comes to home repair and remodeling, but these guys were so terrible i felt i owed it to the yelp community to share my story. i hired one of their guys to install a tankless water heater back in 2006 and to do the plumbing work on a bathroom addition. well, that guy ended up running water pipes across my roof (i don't know why i didn't realize back then that is not OK, but like i said, i'm tolerant). later that winter, one of the pipes burst one freezing morning. now, every year, before the winter comes, i've got to go onto the roof and make sure that the pipes are adequately insulated. on top of that, on nights that i know it'll dip way below freezing, i've got to keep a faucet running in the house. these are hassles i really don't need, but inherited by hiring ron williams plumbing. the other problem from the same project was that they convinced me that i had to run a new sewer line (lateral) from my house to the street. ok, whatever you guys say, you're the experts (again, a tolerant guy, or, maybe, a fool). well, 5 years later, that lateral they ran slipped, and the connection at the sidewalk was about 1 inch off. needless to say, nasty stuff builds up out there, and eventually, backs up into the house. i called them to tell them about the problem, and all i got was arguments. no offer to help remedy the situation. they wanted nothing to do with me. THEIR CUSTOMER SERVICE IS ABSOLUTELY THE WORST. through my contractor i was introduced to another plumber (check my reviews, he's awesome) who fixed the lateral. SAVE YOURSELF FUTURE PROBLEMS, DON'T USE THESE GUYS. read more

I was cleaning out the plumbing at my mom's house which is very old and has chronic slow drains. The cast iron pipe broke when I tried to open the clean out. Ron responded quickly and the next day had the main job done quickly. I had him do some additional work on the galvanized water lines the next day. Not only was he quick and professional but the job came in substantially under bid. He is extremely honest and professional. This is the second time I have used his services and will definitely call on him again for future plumbing issues. read more

We have a Carrier Weather Maker 8000 that decided to stop working right in the middle of a cold snap. I'm a handyman, but this one was out of my league, so I decided to bring in help. I called several HVAC companies only to find that the cold weather was creating lots of business for them and I'd have to wait a week or so to get a technician to my house. Good for them, terrible for me. I also left messages for a few that were out on calls. About to give up, I got a call back from Mike at Ron Williams Plumbing and Heating. He said he was right around the corner and could be at my house in 5-10 minutes. Mike arrived quickly and jumped right in to diagnose the problem. After a few minutes, he found a bad limit switch and ran back to his shop to get a replacement part. Ten minutes later, I heard him back tinkering in my garage and had the new limit switch installed without a hitch. Mike was extremely courteous, he clearly explained every step of his diagnosis and repair (yes, I am one of those annoying guys that hovers around contractors while they are woking). If Mike hadn't called back, I'd be at the store, buying another bundle of firewood right now, eagerly awaiting a different HVAC company's backlog to clear. What a blessing to have had Mike right in my neighborhood and get my heater working within an hour of me calling him. If Yelp had six stars, I'd give Mike all six. read more

Very fast to find the plumbing problem and fix it. I would call them again if another problem should happen

I trust these folks completely. Over the years, they've repaired our gas furnace and replaced our water heater on emergency basis, and kept our a/c units running smoothly. Always do extra steps at no charge, like cleaning related parts and checking for other pending problems and giving tips on what to expect in the future or how to prolong the life of these appliances. read more

Its nice to deal with true pros in the plumbing business,not only did they fixed my problems quickly they also were very fair with their pricing. Mark and Brian fixed and modernized my old plumbing. I couldnt be happier I highly recommend this high rated company. read more

One Saturday I had a Direct TV installer at my house and he carelessly drilled through a water line. Having to shut the water main off to both my house and the front house, I was desperate to find a plumber to come out last minute on a weekend to fix the pipe. I called and spoke to Mark Williams and he was empathetic to my situation and went out of his way to come by my residence and remedy the situation so as to be able to have our main water turned back on within an hour of the mishap. Mark Williams was very professional to work with and his rates were extremely reasonable given the excellence of service he provided on such short notice. I will definitely be using his company in the future and referring all my friends and family to him as well. read more

We have a rental home in Redwood City. We are long distant home owners. We got a message from our tenants that there was a major leak in our front yard. As the owner that built the house I knew what the problem was since this was a re-occurrence. The first plumber i called quoted me 2,000.00. I knew this was way over priced. I called Ron Williams Plumbing after hours on Tuesday night. He informed me he was really booked up and might not make it out til 2-4 on Wednesday, but would call if he could make it out early. He did and fixed the problem and was out of there before 1pm for a total cost of less than 200.00. A completely reasonable rate for the job. I would completely recommend Ron Williams Plumbing. read more

These guys were very quick in response and very fair in price with my wall furnace repair. I would highley recommend them to anyone and I do quite often. Philip A. Waddingham Real Estate Broker Associate San Mateo read more

I am very impressed with the excellent service I received from Ken Woodall at Ron Williams Heating. When my furnace went out last week, he made a service visit within a few hours of my call. None of the other HVAC companies I called were able to come out that day at all. And today, on a holiday, he came and installed a new furnace. The installation was carefully done. He made sure I understood the process and how to program the new thermostat. He cleaned up carefully. I was totally happy with the service. read more

Called Ron Williams on a Sunday morning since our furnace was not functioning. Ken Woodall (owner) immediately called back and said he was completely booked but would try to fit us in. He ended up coming out about an hour later (bless him!) and put a temporary igniter on at no cost since the furnace had a cracked heat exchanger. He came out the next day and replaced the furnace. He did a great job, fabulous service, good pricing and a really nice guy to boot. I highly recommend!!! read more

Mark is great! He's done several jobs for us and we have found him to be honest, straightforward, prompt and reasonably priced.

Mark at Ron Williams Plumbing is the best! We had a major sewer clog on a Sunday and he was here in less than 30 minutes! He's honest, professional and gets the job done. We have the Cal Water interior plumbing insurance (total waste of money unless you have the exterior insurance as well) and the plumber they sent out two days before only snaked to the exterior wall and left - disaster waiting to happen. On Sunday at 5pm, the toilet and tub were overflowing! Tried Home Serve (absolutely no help) and the original plumber (left 2 messages and never called me back even though they say they do "emergency repairs"). We then called Mark who has helped us on several plumbing emergencies in the past and he came immediately and fixed the problem by snaking out to the street. I wouldn't recommend any other plumber in the Bay Area! Thank you Mark! read more

Lost water pressure and had noise in the lines. Mark set an appointment with a 1 hour window and showed up on time. He worked the problem from the shower to the garage to the crawl space and found the problem. Diagnosed and Repaired in 2 hours. I am very pleased with the work and he is fairly priced. I would recommend highly and will use again if the situation arises. read more

Needed to have a gas line cut and capped. Called and Mark was here within 15 minutes and finished the job (cut, cap & remove) and relit the furnace and water heater within another 15 minutes. Couldn't ask for any better work and professionalism. read more

I had called another plumbing service and I was not impressed with the plumber they sent out to my house. I wasn't confident in his ability to help solve my issues. I was referred to Mark by a friend and he is truly amazing! He is prompt, efficient and reasonably priced. Mark came in and fixed everything that the first plumber screwed up! He is an expert in this field and I will definitely be calling him in the future! read more

Don't be like me! I hired Ron. Nice guy but... He charges $155 for first hour including 15 min travel time regardless whether the work takes 5 minutes or 45 minutes and regardless whether it's 5 min travel time. He diagnosed problem as electrical in 5 minutes so I was stuck with a full hour / $155. He offered to install a new thermostat from his van since I was stuck paying for the full hour. What else am I going to do? His thermostat was a very basic model and he charged me $47. I asked if I can do better at Home Depot. He said "sure, you can save a couple bucks". I eventually checked Home Depot, they have 38 models under $30 including the same model in-store for $22. Doh, insult to injury. So, here's my advice, try Gary's Furnace. He charges only $105 per hour and no travel time, because his assistant organizes his schedule to reduce travel time. read more

Mark was awesome. I left a message and he called me back within a few hours. He was able to arrive quickly and took care of my mom's situation with zero hassle. What a great find! A plumber who shows up, is competent, honest and friendly too. YAYAYAYAY. read more

I have used Ron Williams Plumbing, specifically Mark Williams, several times now for both my primary residence as well as for my rental home in San Carlos. They always treat my calls with the utmost urgency and professionalism which I greatly appreciate. Just Friday my tenant in San Carlos called to tell me the toilet was leaking. Mark sent someone out there almost immediately and fixed the problem. Not only were they very responsive but my tenant was thrilled as they were also very clean and professional. Mark has also helped me on weekends and evenings if my plumbing issues have been urgent. I can't recommend Ron Williams plumbing enough! Please give them a shot! You won't be disappointed! read more