Stephen, the plumber that helped me out, was very transparent from the beginning and walked me…read morethrough all of the issues that was going on with my plumbing. He discovered a slab leak and listed several options. He is probably one of the most "real one's" there are out there. He does not just come to do a job, but genuinely cares about each of his customers. He tries to establish a relationship with his customers by making it feel like he is taking care of a family member. He tries to get to know you and is willing to hold a conversation with you and hear you out. Plumbing issues can be very expensive and Stephen is sensitive to that. It is never a great time to get plumbing work done, but Stephen is there to talk with you, hear you out, and just be someone who genuinely cares about the customer. I will be using Jim and Son's for any plumbing needs in the future and I highly recommend them to anyone. I wish I remembered the name of the other plumber that helped him out during the job, but he was awesome as well. Again, he understood the importance of customer service and making sure that customers are left with a great experience in addition to getting the work done. 6/5 stars if I could.

Stephen helped us today in a quick and timely manner. He was very friendly and extremely…read moreknowledgeable. He was able to solve our hot water and low pressure problem in no time. Thank you so much!

Mr Amin was such a great and professional technician. I really appreciated how he took his time to…read moreexplain the process to us including the plans that you offer. Thanks again Mr. Amin!

We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

I'm so thankful I found this company! From the moment Johnny arrived at my home, he was kind,…read morerespectful, and very professional. He carefully looked around to understand what was causing the problem instead of just guessing or rushing into the work. I had reached out to other places before, but honestly, it was difficult to understand their explanations and I didn't feel like I was getting the help I needed. This experience was completely different. He took time, explained everything step by step, and made sure I understood what the problem was and what needed to be done. I especially appreciated that he explained the price before starting the work and told me about things I didn't know beforehand. He was very honest and transparent, which made me feel comfortable and confident in their service. I never felt pressured, and they were happy to answer my questions and explain things again when I needed clarification. It's not always easy to find someone who is not only knowledgeable and professional but also genuinely kind and willing to help. I really appreciated his patience and the way he treated me throughout the whole process. Thank you so much for your kindness and excellent service. I would definitely recommend them to anyone who needs help!

I had a great experience with All City Plumbing & Air, especially with Johnny, the technician who…read morecame to my home. Johnny was very kind, patient, and professional. He took the time to carefully look around and figure out what was causing the problem instead of rushing through the job. I had contacted other companies before, but it was sometimes difficult to understand their explanations, and I didn't feel like I was getting clear answers. Johnny was completely different. He explained everything clearly and patiently, making sure I understood what the problem was and what my options were. I also really appreciated that he explained the cost upfront and let me know about things I wasn't aware of before starting the work. There were no surprises, and I felt comfortable knowing exactly what was being done and how much it would cost. Johnny was not only knowledgeable and professional, but also very kind and easy to talk to. He answered all of my questions and made sure I understood everything. I'm very thankful for his help and the way he treated me with kindness and respect. I would definitely recommend Johnny and All City Plumbing & Air to anyone who needs plumbing or air conditioning service. Thank you, Johnny, for your excellent service and for taking the time to help me understand everything!

We had a severe crunching and vibration noise in our garage pipes whenever a toilet flushed, as…read morewell as a main sewer line that needed to be cleared. We called Plumbing MATTers and they were able to get us scheduled same-day! Our technician, Giovanni, was phenomenal. He quickly diagnosed our water pressure issue--our main valve was sitting at a dangerous 100 PSI--and installed a new 1-inch Zurn Wilkins regulator (our old one was 24 years old!). He also performed a hydro-jetting service on our main line to clear out all the debris. Giovanni was polite, professional, upfront with pricing, and worked incredibly efficiently. I also really appreciate the client portal they supply--it made it super easy to view my paid invoices and will be great for keeping track of any future estimates all in one place. The whole job was completed for a very fair price with great warranties included. It's rare to find plumbers this honest, organized, and thorough. Highly recommend Plumbing MATTers and Giovanni to anyone in the Riverside area!

Plumbing Matters came out same day. Was prompt and handled our issues professionally and…read moreefficiently. Very happy with their service!

I've used All-Star Plumbing Services twice, and both experiences have been excellent! They are…read moreefficient, honest, and reliable, and they consistently provide exceptional customer service and quality plumbing work. I highly recommend them to anyone looking for a trustworthy plumber!

Quick and extremely professional. Had our water softener installed in two hours!! We will keep…read moreusing All-Star Plumbing.

Really appreciate the honesty for Bob the plumber. I reached out because I had a broken faucet nut…read moreand I couldn't find a piece anywhere that matched it. The faucet wasn't one you could buy at a home depot or lowes. James came out and gave us the best case scenario which was just to replace the faucet and gave us the number to the warehouse that supplied our faucet to pick up to save money. We had James come back to install the bathroom faucet to realize that the hot water tube was already leaking with calcium buildup. James did a great install. I would definitely call them again if I ever have plumbing issues.

I want to start off by saying service was great, my technicians were amazing, scheduler amazing,…read moreand automated texts were very helpful. I know it isn't any of the staff fault but felt VERY VERY overpriced. Unfortunately, I wasn't quite in a position to shop around and get quotes but there's no way all other places would be charging $1k to replace a valve. If you're in the position, definitely shop around before committing. But again, amazing staff, great clean work, very friendly.

Chris is always honest and does a great job. He and his son go out of their way to help and even…read moreremember you if they come out for repeat jobs. We've been using them for all our plumbing needs for the last few years and have not had any issues.

Thank you once again to Chris Kirsten and his ingenuity! We are repeat customers and our…read moreNeighbors have called on him as well! Always on time , always honest and respectful! Fixing and finding solutions is his specialty !!!!

I recently had R & R Plumbing out to my house for hydrojetting of my storm drains and replacement…read moreof my garbage disposal, and I couldn't be happier with the experience. Jorge N handled all of the work and did an outstanding job. He was on time, professional, friendly, and very responsive throughout the process. After completing the hydrojetting, he went the extra mile by running a camera through the drains to confirm they were completely clear, then showed me the footage so I could see the results myself. The work was thorough and well done. Miranda N was also excellent on the scheduling side--professional, helpful, and patient in answering all of my questions. I will definitely call R & R Plumbing again for any future plumbing needs. Highly recommend.

I had a great experience with R&R Plumbing, especially Brandon G. and his assistant Derrick…read more I was dealing with a recurring sewer line issue and wanted to make sure I understood exactly what was going on before committing to a major repair. Brandon took the time to inspect the problem, explain everything clearly, and answer all of my questions. Derrick was also very helpful and professional throughout the job. They found a broken section of pipe with roots growing into the line, and they were able to take care of the issue by replacing the damaged piping. They also took care of the work in my front yard and cleaned up afterward. I also appreciated that Brandon was straightforward with me and worked with me on the pricing. Overall, I'm very happy with the work and the way I was treated. Brandon and Derrick were professional, knowledgeable, and easy to work with. I would definitely recommend R&R Plumbing to anyone dealing with a sewer or plumbing issue.

Michael, who coordinated a kitchen sink replacement for, is exceptionally friendly and…read morecommunicative. He didn't even mind playing phone/text tag with me and my spouse. He is very knowledgeable, asked all the right questions, and was willing to help us pick out the parts we wanted and needed for the job. His price couldn't be beat - or even nearly matched by other plumbers we consulted. The first estimate was the final price - almost to the dollar ! Jason, his onsite plumber, was polite and an amazingly driven and diligent ! He explained every step to me, showed me what needed to be done, and made extra improvements. Of course the new sink/faucet is a big improvement, but Jason also made sure to secure all piping, made an extra trip to a home goods store for a part that matched the unit, and just made absolutely sure we were 100% satisfied with the job! And he even seemed to enjoy the work! Cross Plumbing clearly gathers a great little community of plumbers who love their job. What a great find for us!

Mike from Cross Plumbing was absolutely fantastic! He showed up right on time, was extremely…read morefriendly, and clearly knew his craft. He took the time to explain everything in a way that was easy to understand, answered our questions, and handled the job with professionalism and care. It's refreshing to find someone who is not only knowledgeable and skilled but also punctual, honest, and genuinely cares about providing excellent customer service. Mike is a true professional, and that combination is hard to find these days. Five stars without hesitation! I highly recommend Mike and Cross Plumbing to anyone looking for reliable, professional, and quality plumbing service.

Bad Drains Plumbing came highly recommended by my realtor, and they've quickly become my go-to for…read moreany plumbing needs. I've had to call on them twice in the last month--first to replace a broken toilet, and then again when my washer flooded the laundry room. During that same visit, they even spotted and fixed a leak under the bathroom sink that I hadn't noticed yet. They're incredibly responsive and always show up ready to help. What I really appreciate is how willing they are to answer maintenance questions and offer advice--it's clear they care about doing the job right and helping homeowners stay informed. Great service, dependable team, and an overall excellent experience. Highly recommend Bad Drains Plumbing for any home plumbing issues!

Found local company thru Yelp, called them almost 4pm Sat for a toilet repair. Tech came out first…read morething next day after 9am. I really appreciate the great customer service from being able to explain situation over the phone, securing appt and then getting a price quote to receiving updates via text of tech's arrival plus his name & pic. Mr. David arrived, assessed the problem then took time to explain what he was going to do. Once completed, he cleaned up his area and I received invoice electronically detailing the work done with before & after pics. Thank you very much Mr David for excellent & professional work today, I am very grateful.