I am not a guy who does business with a business. I do business with people. From the first phone call to set up an appointment for car maintenance, the store manager, Nader, set the example for what I witnessed through my entire experience at Ramona Tire. It's easy to be professional in a business because you don't have to show who you are. It's hard to be real and friendly in a business environment because you have to invest yourself in the work you're doing. The entire staff showed these qualities from Celso, who changed my oil, to Greg, who answered my questions, to Nader, who personally showed me the status of my vehicle rather than just tell me. With this kind of attitude, how can one not want to come back and continue to do business moving forward? I, for one, am sold on Ramona Tire. read more

2 stars because the staff was very friendly and offered some accommodations, but very disappointed in the time it took to get my car serviced today. I made an appointment last week to get my oil changed and they offered a great special for $49.99 full synthetic. I had an appointment scheduled for 11am this morning and my husband was there to drop my car off at 10:45. They told him they were running behind schedule and that it would take a few hours, so offered to get him an Uber back home, but he hung out instead until our son woke up from his nap and we could pick him up. After picking him up an hour and 45 minutes later, going out to a long lunch and to a few stores we called at 2:30 (3.5 hours after our appointment) and they still had not even started on our vehicle!! After another hours going by, we finally got a text that our vehicle was done (4.5 HOURS AFTER OUR APPOINTMENT!) Unfortunately all of this disturbed our 9 month old's sleep schedule and resulted in two hours of overtired cries and refusal to go down to nap. Very disappointed with the service time and lack of transparency. Time is money and I would have gladly paid double for a 10 min oil change at Synfast. Not sure if the point of their promotion was to get the opportunity to gain new customers, but if it was they have surely failed. I will definitely not be back. read more

Joey and the team are amazing, extremely helpful and always looking to do the right thing for the customer.

I went in needing oil change, two tires and alignment. Left with major coolant leak that was not there when I went in. Haven't had a need to add coolant to vehicle in over a year and when I left Ramona tires, I went through an entire bottle of coolant in two days. They stated they did not touch anything. At first said they charged the coolant lines but a day later when I told them about the leak say they did not charge the coolant line. read more

Had one of my worst experiences at this place. Took my impala in to get checked out because of a leak. Paid 700+ dollars to get a new power steering pump, belt oh and an A/C inspection which cost $110. Mind you I've never had engine problems before taking it to this place. I take good care of my car and keep the maintenance up on it because I commute to San Diego everyday for work. Well I took it in to this place and after they did the maintenance to it my engine light just won't ever turn off. They tried offering good service by asking me to bring it back multiple times which I did but each time the check engine light would come on ten minutes after driving it.... The last attempt of them trying to fix the issue they tried to charge me 450+ dollars to repair it. Once I said I'm leaving to go else where they waived the cost because they knew they were wrong. Well as soon as I got my car back the engine light came back on... imagine if I had paid another 450+ dollars they were asking for to get the engine light addressed... these guys simply are in it for the money and not looking to actually do good work. I won't be doing business here anymore they simply are not aware of what's wrong with the car... Long story short I paid 700+ dollars, and they tried to charge me another 450+ dollars to fix the issue they made to still have my check engine light on. Don't do business with Scott Hence dude made a sale and bailed... never saw this guy again after he charged me. Poor business practice, not professional, and they're not good mechanics Update: Got a call from these guys after post my original review. The manager wanted to "do the right thing by me" he showed amazing customer service but again right when I I got car back my check engine light was back on in seconds. Again the customer service these guys showed was great wouldn't recommend scottbut at the end of the day still have a check engine light on and plan on taking it to another mechanic. 6 month update 1/11/2020: 6 months later still have a leak in my power steering and same issues came back. I don't recommend this place at all. Thinking about reporting the business. read more

Ramona Tire & Service Centers - 5 minutes driving after there last attempt to fix my check engine situation. - Tires Near Me - Temecula, California

My car dashboard flashed an intermittent warning about the engine overheating and then went into a "limp mode", alternating normal rpms with very low rpms to cool the engine. No "check engine " light appeared, nor were the temperature and oil gauges abnormal. I added a small amount of coolant, did not drive it for a day and brought it to Ramoma Tire at 31955 Via Rio in Temecula. RJ, the Ass't Mgr suggested a scan tool diagnosis for $99.99. I agreed. He reported that my car needed a new electric water pump costing $1409, but never showed me the diagnostic report. I declined. The next day I had a different mechanic come to my house with a scan tool and laptop to do a diagnosis on my car. The results were that my water pump was fine and he proved it by opening the coolant cap and showing me the coolant actually being pumped. His report showed no mechanical problems. It is truly pathetic that RJ at Ramona Tire created a lie that the car needed an expensive repair rather than say the truth. If he had said that the diagnostic failed to find anything wrong and maybe it was temporarily low on coolant, I would said the $99.99 fee was worth the peace of mind. But he didn't, he chose to lie. I emailed RJ and asked him for a refund of my $99.99. First, now I question if he even did a diagnostic evaluation? Second, it is outrageous that he would create a expensive repair that was 100% unnecessary figuring that a senior citizen/veteran would accept his conclusion after already spending $99.99. RJ has not responded after telling him I would write a negative YELP review if he did not refund my money. I would recommend tire and auto service shoppers to avoid this place of business. read more

Brought my car in at 8:30am for oil change, tire rotation, and AC check. Expected to leave it for a few hours. I called at 3:30pm. They told me they had to check on the progress and would call me back. They never did. I went to the store at 4:00pm to find out they hadn't even performed ANY of the three services I requested. They couldn't do the AC service because apparently only my car's dealer can do it. No communication on that in 7 hours. No work performed in 7 hours! They did offer to take care of the service, but I'm not confident they get it done in a timely manner. I will NEVER return with any of my cars. read more

Nader was amazing !!!!!! I had my car towed to the shop because I had hit a pot hole. He was super helpful very friendly. My car was there for a week but that was not their fault. I was waiting on insurance and wheels for the car but they allowed me to keep my car there. Nader has the best customer service. I will be definitely going back and sending people his way. If I can give him 10 stars, read more

This shop is responsible for broken speed sensor wire and was discovered was tried to repair but it came apart...even if it was 18 months since i had 2300$ brake work , this is the only shop that ever worked on my brakes and so much run around from manager, i feel they are responsible to fix what they broke and tried to hide...im over it ,this shop manager has no integrity and just keepings telling stupid excuses..murrieta location read more

Ramona Tire & Service Centers - Tires Near Me - Temecula, California

The assistant manager Greg was very friendly and helpful. Had a nightmare experience at Firestone down the street and came here the same day. They completed the work in a reasonable time. I can say how relieved I was when I called ahead as a walk in tire flat repair, amazed by their professional and courteous experience they gave me and work done to my car. Thank you Greg! read more

This was my first time visiting this location. Came in for an oil change that was scheduled at 1:30pm. I was greeted by Nader, who took care of me the entire time. My service did take longer than expected and I had two impatient kiddos with me. Nader took it upon himself to interact with my little ones with a few rounds of "rock,paper, scissors". They absolutely loved it ( also kept talking about it on the way home). The service here is great, they communicate with their customers, don't take advantage , and pricing is fair. Joey is another employee I had the pleasure of meeting, he was super nice & attentive as well. Keep it up boys! I'll be visiting again in the future. read more

Tried to get tires installed. I had bought the tires online because their prices are ridiculous, but anyways I've done this plenty of times with previous cars at different Ramona tires. Needless to say they couldn't do it cause I bought the tires else where and there was nothing they can do for me. (Just like that in those words). Hope no one else falls into this type of service. read more

These people are dumb and will waste you time. Changed my tires but messed up my alignment. Had them fix my alignment, but they didn't fix it. They'll waste you f@ckin time let's put it that way. read more

SHOUTOUT TO NADER! I brought my car in for some new tires and an alignment. Nader was super friendly and incredibly helpful even after dealing with other rude customers ahead of me. When I returned to pick up my car, he informed me that the tires I was quoted a price for where not in stock and he only had a set of $90 tires. Rather than stick me with the higher priced tires, he gave me the tires at the original quoted price. His dedication to customer service and return business is something other tire shops only hope to achieve. As a first time customer he has definitely earned my long term business. I have no clue what the other reviewers are talking about, this shop is great at what they do and only do what the customer requests, nothing more. No hidden charges here. read more

This is the third time I've been here for an oil change. Every time there I have been told that extra work is needed (brakes, timing belt, etc.). I went there yesterday and was told I needed new brakes and a timing belt. I had my suspicions, so I opted out. I then went to my mechanic, Temecula Accurate Autocare, who I trust, and he inspected and said everything looked OK. I don't get the good reviews. Don't trust Ramona Tire on Winchester. They probably will try to screw you. read more

Don't bother with these guys as their online i.e. "out the door quote prices" are a total fraud! They did not email me back within 24 hours and when I called, they quoted me approximately $30 more than the online quote which I printed out and had in hand. Then they also advised that "when their tech went online he found the higher price and not the printed/quoted price I had". Sounds like bait and switch to me! Also, they said you can bring it in and we can see if ...maybe we can get you to the quoted price you have printed from our website! I do not do business with crooks! Thank you! read more

unprofessional, don't honor your appointment time I made an appointment with them. I paid for my service upfront. I told them I was on a strict schedule and confirm that they would absolutely be doing the appointment at that time that I would be waiting and they said no problem it would be done immediately. I called back to confirm that that would happen as well and once again they confirmed it would happen. I got my appointment only getting two tires put on. I waited an hour and a half and they hadn't touched my vehicle no disrespectful and completely oblivious to what an appointment is or means I requested a refund and I left and I would not recommend this company to anybody because this is happened before which is why I confirmed it multiple times before I arrived so clearly this is attacked up there to get people in the door, and keep them there even when they don't have time to work on the vehicles ALSO; went to Walmart down the street got the same tires and better service for $200 less for two tires so four tires would be at least $400 less! read more

I made an appointment for an oil change, arrived on time, and an hour and a half later they had not even begun to service my car. I asked the service desk the point of making an appointment if i was going to be kept waiting, he responded it was the only way to ensure service on that day. I think he is confused between the definition of " walk-in" and " appointment". in closing, Avoid this place if you do not want to waste your afternoon in a place with no respect for your time. read more

Made an appointment for an oil change a week an advance. Got there at my scheduled appointment time and they told me it would be an hour, so i killed some time by walking around the local business. Came back like an 1:15 later and my car was not even touch yet, they said it would be another hour. No apologies or reason why. I ended leaving, why do they have you make an appointment if there just gonna waste your time. read more

service goes to do whats needed. quality is ok, value is typical and expected. overall ok

Wanted to give a shout out great review for the staff at Ramona tire they go above and beyond I bought five new tires for my jeep they did an excellent job and gave me a ride home and brought me my jeep when it was done!! Thank you for a wonderful experience and so happy with my purchase! read more

I want to give a huge shout out to Nader at Ramona Tire in Temecula! His customer service is number one and he really helped me and made my service on my car super convenient. He stayed late to help me with my tire, and guiding me in fixing additional issues with my car at a very reasonable rate. Thank you so much Nader! Keep up the great work! And thank you to Ramona Tire for taking care of this. read more

My boyfriend and I were in this shop the other day. Tuesday, November 1st, 2022. We initially came in for an alignment and rotation but ended up buying tires. I guess the mechanic found more wrong with the car which also included brakes or brake pads(?). (Please forgive me as I do not know car jargon). We decided to take his advice and have our vehicle serviced. I had no idea how bad of shape my car was. When I drove it home from the shop, it drove like butter. I am not kidding! I am giving this place 5 stars because we are thankful to our mechanic who was very busy with another car. However, we were not happy with the front store service. He should not have disciplined the poor guy for not getting to our car yet. We could hear very clearly as he was being chastised and ordered to stop working on another customer's car because we were there waiting. All the manager had to do, was come and let us know a realistic time frame. We would have gladly waited or come back at a later time. When we heard this, it was very upsetting because we felt as if we were given a specific timeframe so that manager could make a sale. At that point, we felt like mere dollar signs to the sales manager, at the stressful expense and poor treatment of his employees. Most people are understanding when they have to wait. I would rather wait the allotted time given than go mechanic shopping, which would have taken more time. Most people think "I'm already here, let's get it done". We live in a world where mistreatment is noticed and not okay. Silent quitting is also trending right now because employees have had enough and customers are also willing to stand up for them. Be better, do better! Thank you, to all of those who are in the service business, as we know that it is not an easy career. It takes a village. From the ditch diggers to our politicians. Be kind to all equally! read more

Highly recommend this tire shop. They are super professional. All workers provided great customer service. I was in a bind and needed a quick patch so I could get to work and I wasn't going to drive on a donut down the freeway with my baby in the car and three other tire shops had giving me 3 to 5 hour wait times for a patch. The assistant manager Nader Shahin and his team were life savers and I will be getting new tires from them this week. Thank you for everything you have no idea how much it meant to me that your teamed cared about mine and my daughters safety so I could get to work. Would've lost my job that I started yesterday if if they hadn't done what they did for me. read more

Better places locally to get tire service and better quality of advisors. If you want mediocre service and subpar management. This is the place to go. read more

I took my Yukon in on 7/6/2021 and had the worst service. After they had my vehicle for 3-4 hours and I called to see how it was going. The guy told me that they broke off the drain plug head for my oil pan. And that I would have to get it fixed before they would be able to get my oil changed. Then when I went to pick up my vehicle they put 4 quarts of oil in before I left saying they didn't want me to run out of oil when I was told it wasn't leaking. Now I am fighting with them to fix it. They want me to pay for the labor to fix it and they will pay for the pan. They are saying pretty much that it is partly my fault because my vehicle is old. I don't see this being in any way shape or form my fault. They didn't call me to say my plug was on too tight and it might break off if the proceed. So how's it my fault. I put one review up and it isn't here anymore so here's another one. Below are pictures of the oil leaking out of my car. read more

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I needed new brakes & shopped around. So happy I went to Ramona!! Lauren at the front desk was very helpful & friendly, told me how long it would be & quoted a price. It was done sooner & ended up being half the price because I didn't need new rotors. Love the honesty!!! The mechanic I think his name was Doug offered to let me see my used brake pads & answered my several questions very patiently & friendly. I highly recommend Romona Tire & Service Center. read more

Def come to Ramona tire at any given time I had a random flat I came in and Greg took care of me right away no hesitation the service and speed and honesty is always appreciated I will definitely be back. read more

Went in to pick up my girlfriends car and was greeted with the best service ever! The hospitality was amazing and they were able to get my girlfriends car serviced in a very timely manner. I will be getting my car serviced at Ramona from here on out! read more

I recently switched my aftermarket wheels back to my stock wheels, and after this, the TPMS sensors were not communicating with my car. After BMW quoted me $2200 to replace a tire due to a "tire leak" and "4 bad TPMS sensors" I decided to do some research. I normally go to America's Tire for my wheel concerns, but they referred me to Ramona Tire because I was told they are able to help with BMW TPMS sensors. Upon arrival, I was greeted by friendly staff and they educated me well on the services that I needed. They informed me that the "tire leak" was cause by a manufacture sticker and the tire did not need to be replaced. This saved me $300-$400. My next issue was my sensors. I was told that there was nothing wrong with my sensors by their sister shop in San Diego, Evan's Tire. So I asked the staff at Ramona if they can swap over my previous sensors to the stock wheels since those were the sensors the car recognized. They couldn't guarantee that it would work but we tried it anyway. After some hours, it was a success!! Nader and his team: Joey, Robert, and Danny were able to solve all my issues only for $87!!! I definitely recommend going here. They don't try to sell you on any services and they educate you thoroughly so you know what is happening with your car and what you're paying for. Thanks, Ramona Tire!!! Thank you, Nader, Robert, Joey, and Danny!! read more

I've been here numerous times in the past several years with multiple vehicles, mostly for tire issues but also for oil changes and other repairs. Each time I've come away impressed by this locations consistent and attentive customer service. Service attendants are always polite, helpful and give reliable recommendations, which is pretty rare anymore. Place can get busy so you're probably better off leaving your vehicle if you can. read more

I should of checked around more diligently before doing business here. They did find the tires I wanted day off and had them brought to the store. That was great due to my work schedule. But they definitely push all the extras you can add on to your service not just one time like 3 times. Annoying, more over they didn't even clean my tires!!! Obviously they were sitting in some warehouse for a long time due to the spiderwebs cobwebs and just dirt all over them they couldn't just wipe them down? read more

DON'T WASTE YOUR TIME! Worst experience and total time suck. The previous manager, Saul, ran the place like a well oiled machine. The new management (yes, Saul no longer here) doesn't seem to mind if everyone goes to lunch and leaves the cars on racks for an hour. I was told a tire rotation would be 1.5-2hrs. No problem, I can wait. I look up 1hr later and only some young guy in shop trying to look busy. I'm pretty sure he is a trainee but no one around to train him. The two dudes behind the desk could care less if no one was working on cars. Saul would have been in the shop training the young apprentice - not these guys. Going on 2.5hrs and car is STILL in parking lot. I'd leave, but I'm supposedly "next". read more

The manager Greg at this location is one in a million. If you're wanting a fast and easy service with a bonus of a friendly face this business has just that. He really brings customer service to life while giving the product desired. Will forever recommend this business. Thanks Greg for caring! read more

Good service thanks to Nadar for taking care of me with good service , I would definitely stop by here to get your vehicle done on anything will be back whenever I need to read more

My boyfriend Howard Lynch wants to thank Lauren for such a great deal. Also, the work on my car was good. I want to keep you as our mechanic, but next time please sure my tires pressure are all the same....left two were at 30 something and the right two were at 40 something. Just an FYI!!!! read more

I have been coming to Ramona tire for years. They are so helpful & nice. One of the best car service places to go to in Temecula

Horrible Service or I guess in my case no service ~ Had our car for 2 full days and hadn't even started working on it. My son was visiting from Arizona for the 4th of July and his AC went out. Took the car in on Friday morning before 10 a.m. to have it looked at. Received a call late afternoon on Friday saying they would need to keep until Saturday to do some more checking. (Hind sight just buying them time) Received a call Saturday morning saying they would need to replace the compressor and the condenser (The car is a 2020) (After checking with a service manager of a major car dealer was told the chance of both going out at same time was highly unlikely) So assuming they were trying to upsell things. We asked for them to only replace the condenser and they said they could get the part and have it done on Saturday. Called Saturday at about 3:30 to check the status and they said they would need probably up until 5:00 to finish it. I mentioned several times in conversation that we would need the car back on Saturday as he was heading back to AZ on Sunday. We got to the tire shop just a bit before closing on Saturday and they hadn't even started working on it. Several people in the waiting room waiting at closing time for their vehicles. One man was picking up his car from getting aligned and they hadn't even worked on it. The only excuse they had was they were busy. Common Courtesy would have been really nice ~ If you don't have time don't accept the car. Totally could have took it else where to get fixed but instead he is driving back to AZ today with a dog and no air conditioning. Horrible Service!! Please do your due diligence before leaving your car with Ramona Tire, there are several other auto places in Temecula that will actually provide you with service. read more

Nader and his team are amazing! After struggling with Fords fleet services for our companies fleet maintenance we finally decided to move shops. They are always fast and will always steer you right. gone are the Ford techs trying to sell me break pads for a vehicle who had them replaced the day before. I recently had a vehicle who's transmission was slipping. They diagnosed it then, called ford to check on warranties. Being honest, they let me know I'd be better taking it to Ford as it was covered under the warranty and would only cost me $100 copay through them. This is the most honest, qualified mechanic shop I've ever used. I highly recommend them for your personal car needs or fleet management. Daniel Montijo Director of Operations EASE of Ca read more

I came here on a super busy Saturday with a screw in my tire. Competitor down the street tried to charge me for a replacement tire when it was a simple fix with Ramona. Since they were busy, they kept the tire, repaired it, returned it the next business day and repaired it at no cost as a courtesy. Nader is the person I worked with, and he's helpful, personable, and all around nice guy! read more