When I went to jail, I called Rod Buntjer for help, and they were incredibly helpful and supportive…read moreduring a very stressful time. They took my call seriously, explained things clearly, and made me feel like I wasn't alone. I truly appreciate their support and would recommend calling this place if you ever need help.

KC was more than helpful, and so greatly appreciated during a stressful situation. I couldn't have…read moremade a better decision when calling Rod Buntjer Bail Bonds.

purchased the money gram in St. Thomas. My son tried to pick it up with the security number. They…read morerefuse to give it to him. When I returned I brought my valid ID credit cards and the receipt to gils. They refused to give me my money and claimed that MoneyGram was responsible and I could go ahead and contact them moving forward and if I could leave that would be great. I reminded the young lady that they get paid for the Moneygram service and the ads on their walls say Moneygram and I realize they would like me to leave but I would really like to leave with my money and yes I hold you responsible for it not Moneygram. I have my ID I have my receipt I need my thousand dollars for my rent and told them that. They referred me to a call center in the Philippines and their nonsense bureaucracy. If you look them up you'll see that they do this all the time for people who cancel transaction. They also charged me an extra $50 between here and St. Thomas that was not told to me. Don't buy their MoneyGram just go Western Union you can trust them. It's been two days and no money

Gil is super rude. Has no patience. He is incompetent. Gil gets angry and raises his voice. He…read morehangs up on customers. The tax preparation business is very stressful, he is stressed out and takes it out on his customers and service providers. He does not like to answer questions. His solution is to hang up the phone. I'm sorry I ever met this person. It was a horrible experience.

Needed background check for a job. The guy at desk was kind of rude. No good morning , how are you,…read morehow can I help you. Just a quick" I need an id". When I told him that the workplace only sent me a link for the paperwork needed to do livescan, he replied" we're not a printing service". Well, I know that! But could you do me a favor and print it out at the printer that's right next to you? He sighed loudly and said " this is the one time I do this"... I thanked him. I've been here before and honestly, the employees there are very rude overall. I guess a skill you need to get the job is to be a rude person at heart, but that's just a guess . The lady doing the fingerprints was actually pretty nice (she must've lied on her resume and put on there that's she is a rude person...). Anyway, fringed printing took less than a minute. Came around 1:30 and there was no waiting.

Came in for a live scan with no appointment. There were three people ahead of me but service was…read morequick and efficient. I had a few questions and she helped answer all of them patiently. I would recommend this business and be returning in the future.

The service here is always exceptional fast and convenient…read more No hassle waiting in line. Great place to purchase cards, drop off UPS , and mail. No need to go to the post office for me.

The service is always exceptional here and everyone working here is knowledgeable and friendly. The…read moreservice is fast so it's very convenient and always a great experience. I love that they are a veteran owned small business and it's such a great place for so many reasons. They have custom apparel and local products and gifts as well, which I love. I had to have something notarized and this was a seamless experience and the cost was very reasonable. Highly recommend them if you need anything notarized.

I never thought I would need a bail company, but when a friend called and told me they were…read morearrested I called Liberty Bail Bonds. Within the hour I was picking up my friend outside of the jail. Remorse from my friend, but rejoice at the speed and professionalism of the Liberty folks. I highly recommend this company, because they made this first time experience an easy one for everyone concerned.

Adore this local shop. They recycle, love dogs, and always have happy people working behind the…read morecounter. Thanks for being in Santa Rosa!

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

This store provides needed services with knowledge and efficiency. I have used them for…read morecomplicated copy jobs as well as mailing and they have always done a good job. It's great to have them in my neighborhood. Mimi B.

Very last minute I needed to complete Live Scan fingerprinting for school paperwork for a state…read moreexam and due to dry hands, the machine at my school could not capture my fingerprints. I called and explained my situation. They were so kind and compassionate and said I could come in to have them completed. I am so thankful that they were able to help me and that I was able to make it back to school, attend graduation, and submit my application for the state exams. Amazing customer service. I highly recommend them.

its good it has some issues but its g-ville. I am not a fan of the humongous dog that is super all…read moreup in your business when you go there. Its a decent place. It has some issues, kinda 3 stars but we will go with more towards 4.

Signed up for a rental mail box and the owner forgets to give me back my driver's license which I…read moredidn't notice until I was 1/2 hour away, forcing me to drive back and pick it up, wasting an hour of my busy schedule. Mail given to other customers by staff; had to bed for over a month to get the item. Harassed by a customer's abusive dog that was allowed to enter the building, forcing me to tell the customer to get the vicious dog away from me from fear of being attacked. Had my mail stolen when their facility was burglarized. Complained to the owner and he told me they would renew my contract. Pathetic business that abused me, didn't protect my mail, and allowed an abusive dog to enter the building to harass it's customer then victim blamed me for their liability & incompetence.