Sold me wrong item. No returns. Told them they're losing a customer. They called me a fckin btch…read moreand hung up on me. Called back and talked to manager who said they don't care at all that their employees treat customers like this or that they're losing a customer. Place deserves to go out of business.

I have lived in Ames for years. Ive seen that building be a number of different businesses. When i…read morestopped there i wasnt expecting much. As soon as i walked in it was like walking into a different world. The noise from outside was gone and i was met with a pleasant smelling, clean, well lit space. The displays were backlit well and clean, Also had a symmetry to it that appealed to me. There was nice calming music playing and i was free to look around for a bit. Then i met Drake and Hannah. They were wonderful, and friendly. There were up beat and smiling and very helpful. I got the impression that they were the owners, you rarely find that good of an employee, let alone two. I will definitely go back, and i wont be going anywhere else.

This shop is great. I'm an older woman who wants to stay stylish and attractive. This is the…read moreplace to go for a great selection of clothing. The sales people are extremely knowledgeable and helpful. I can't wait to go back!

My sister and I were shopping in the area and happened to find this unique shop. It had such great…read morequality clothing and at a reasonable price. I will be back!

Nice merchandise but prices are a little high. Good selection of Iowa State stuff and some other…read moreteams as well. We w greater as we entered and the sales associate was engaging and helpful.

As I told in a review earlier this week, I was very disappointed by the pricing of your products…read more it seems the pricing overall has gone up by at least 10% overall. I was in need of tees and found some in the "sale" rack but very disappointed I couldn't buy some of the newer tees at anything below $30-38! Guess I'll be going back to other, LOCAL, ISU supporting businesses for my Cyclone gear.

If I can give them 10stars oh I will. Let me just say my wife and I just moved to Ames April of…read more2023 and we been coming here since I believe June-July MIGHT be sooner. But we normally go to a lot of pawnshops for loans when we were in Dubuque when we need extra cash. The new location they have now was owned by another pawnshop who we had a bad experience with. The day before our due date for our Loan on our Oculus we went into Express pawn to get it out. When we seen the oculus I immediately knew it wasn't ours. We were told an employee had given our oculus a week before to someone else that had an oculus in there as well mistaking ours for theirs when the names were completely different. They contacted the lady but who's going to bring it back or give it back if it had a lot of great games on there. The owner tried to give us used oculus when we paid over $600 for the oculus not including the games we had on there for only getting a loan for $150. I instantly let him know we weren't doing that and that we needed a new one or the money for it. He was kind enough to buy us a new one for the price we paid but it still was an inconvenience because the other oculus was connected to our info still and we have no way of getting it disconnected without the oculus itself. The reason for me telling this story is because ever since we started going to Ezpawn everything has been great. They work with you if you need a little extra time with making payments or need a little extra money. These past few weeks I've been sick on top of our job being closed during the school break so no money is really rolling in. Then this week payroll has had system problems with sending out payments. I expressed that to them because they had already been nice last week to give me a little time past my initial due date or final which ever is last and he understood and said I can come next week when I have it. When I say they deserve the up most respect and award for best customer service I mean that. They're also always so nice and friendly when we come in. Thank You to the whole Expawn team y'all have always been great help. This is how it should be

I brought in my camera to sell or pawn, the cashier looked at it for one second and told me no…read more That is fine but the comment after is what grossed me out about this store. He told me he rather use phone camera then the camera I brought in ( Nikon coolpix p90) I didn't know there were standards on camera. He was unprofessional and very rude about that comment I will never shop or sell at ez pawn... If anyone wants to sell or buy anything DONT GO TO EZ PAWN

They are a service when needing to ship back to Amazon. Has always been very cheerful and the…read moreproducts there are very good.

Great selection for shoes and clothes at good prices. But the best part of this store is the…read moreemployees. They are so nice and courteous. I will always get my kids shoes here

Horrible products, cheap glass from China and the bong we got doesn't even work no refund policy…read moreeven though they don't have any signs or tell you before purchasing. Won't be getting anything from this place ever again. Nothing but a vape shop that sells sh** bongs on the side. If you're looking for quality glass don't go there.

Helpful young lady. Made me feel comfortable and answered all my questions. The store was clean…read moreand organized.

Closed in 2020 due to covid and George Floyd in my was a good mall started by Helen that place…read moreburned so they got a small store then the old hallmark store opened up on story st Boone ia artie and deb ran it til the movie crisis of 2020 what a silly thing to ruin a good thing

Great place, lots of vendors, tons of stuff, it's actually really clean and well-kept, and the and…read morethe people that work there are very very friendly. Unlike most antique malls the basement is also a great place to find unique treasures.

We were doing our every few weekends routine of running up to Affordables in Story City and the…read moreConsignment Gallery in Gilbert when I randomly did a search for antiques near Story City... the Tin Chandelier showed up in the search and we were just a couple of blocks from the store. The store is nicely laid out and has the feel of an old mercantile store v. a haphazardly thrown together antique store. I'm more of a digger and while there were items I was interested in here at this shop...it definitely appealed more to my gf overall. That's probably a good thing for most people. I just like to get dirty and dusty... I'm not everyone's cup of tea. Lol Staff was friendly and I enjoyed visiting with them while my gf continued to shop. the Tin Chandelier will be added to our list of stops when we are in the Story City area!