Sold me wrong item. No returns. Told them they're losing a customer. They called me a fckin btch…read moreand hung up on me. Called back and talked to manager who said they don't care at all that their employees treat customers like this or that they're losing a customer. Place deserves to go out of business.

I have lived in Ames for years. Ive seen that building be a number of different businesses. When i…read morestopped there i wasnt expecting much. As soon as i walked in it was like walking into a different world. The noise from outside was gone and i was met with a pleasant smelling, clean, well lit space. The displays were backlit well and clean, Also had a symmetry to it that appealed to me. There was nice calming music playing and i was free to look around for a bit. Then i met Drake and Hannah. They were wonderful, and friendly. There were up beat and smiling and very helpful. I got the impression that they were the owners, you rarely find that good of an employee, let alone two. I will definitely go back, and i wont be going anywhere else.

Comfort Vape was the first vape shop I ever went to, so it has a special place in my heart. The…read moreowner is a great lady and her juice selection is fairly sizeable. She has also implemented a reward system for customers to earn cash off purchases, making for a repeat customers. The new store location seems to fit the needs of the store very well. The store carries a few lines that I haven't seen elsewhere one of which is "Dragon", a personal favorite. Targeted more towards those with a sweet tooth, the "Dragon" line is a mix of various fruits coupled with creams. CV also carries a few house blends which seems to keep many of the regulars happy. As far as hardware, the store's owner prefers well established mods and atomizers, in an attempt to reduce overhead. All in all, Comfort Vape is a great little vape shop with above average customer service and a juice selection that is sure to carry something you like.

Excellent establishment for your vape needs. They always try to please and get what you ask for…read more Great service and knowledgeable staff! I do all my business there no need to look elsewhere for anything! Great place great people!!!

Has a little bit of everything and the service is spot on and very knowledgeable…read more Shelving of products is organized but feels disorganized- lighting isn't great so maybe that has something to do with it. Doesn't feel very clean. The walk-in cooler is also for storage and doesn't have clear boundaries but someone will holler you when you cross the invisible plain. We didn't see any prices listed so only stuck to what we stopped for.

From the owner: Our business specializes in making our customers feel like superhero’s. We provide a wide range of…read moreLiquor, beer, craft beer, tobacco and we offer a impeccable selection of vape product.

Excellent and professional service and support. Provided…read moretutorial for drip tank. Spent over an hour helping me get familiar. I've always had a pleasant visit and knowledgeable staff.

This place is awesome! Treated me amazing and helped me with everything I needed and also talked to…read moreme for a extra 30 min just about me questions I had. Very good prices for a small shop! They have definitely earned me business!

Service is top notch. Very nice all American glass selection. Price points for everyone. Great…read morecigarette prices

Caution if ordering online. They have a very bad shipping policy that they seem to use to take…read moreadvantage of customers. They wanted $29 to ship a $48 order which conveniently more than made up for any "savings" that I got during their Sale. Even with the adult signature fee, 60% of the original ticket seems excessive. When contacted the guy was completely dismissive. The policy seemed sketchy because it is. My mistake. There are plenty of other shops online that are honest and upfront about all costs. Not a very mellow experience... plus the website is wonky and they spam you with emails.