Job well done! Thanks. Romanoff was exceptional from start to finish. I would definitely use Romanoff again! read more

Romanoff was exceptional from start to finish. Adam was very accommodating with the install date and Larry did a wonderful job installing the carpet we purchased from Home Depot. The quality of his work was top notch. After the installation was complete, Larry did a superior job of cleaning up. I was informed of the scheduling and arrival time via text message. I would definitely use Romanoff again! Thanks again, Adam & Larry! read more

Romanoff Renovations - Flooring Near Me - Ashland, Virginia

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Very very professional. Call this to let us know they were on their way and an ETA was given. Very punctual, very clean, very efficient. Before they put the carpet in they had us look at our sample we got from the store to make sure they were the same carpet. And most importantly they were nice they were just nice it was good experience read more

From the personal attention of Jerry Morris & owner Becky to Geidy's outstanding work crew (Manuel, Herman, & David), everything was OUTSTANDING! I am beyond PLEASED & SATISFIED! Seamless installation of 2200 sq ft of glue down commercial carpet. ;-) read more

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I had vinyl planks and vinyl tiles installed in my apartment, and they look beautiful! The Romanoff crew went right to work upon arrival, and it was clear they knew exactly what they were doing. They worked steadily throughtout the day, (with a lunch break, of course). On the final day of installation, just 1 worker came and worked well into the evening, finishing off the flooring in the bedroom all by himself. I felt bad for him, working all alone, but he finally got the flooring finished, cleaned up all the scraps and debri from the floors, and left me with a beautiful, quality upgrade to my floors. I couldn't be happier! read more

The installers of my vinyl floor were amazing. They were on time and worked dexterously and in an organized manner. They were clean, professional and well mannered. The worked was done in no time and they cleaned up everything after the installation. We look forward to having them back to complete the rest of the house! read more

Romanoff Renovations - Flooring Near Me - Ashland, Virginia

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I would like to express that Mario and his partner demonstrated exceptional professionalism, efficiency, punctuality, and attention to detail while installing my floors today! Please continue the excellent work! I look forward to utilizing your services again soon! VINYL SHEET FLOORING INSTALL. VALUE AND AFFORDABLE! read more

They came to lay thousand square feet of carpet and redesigned the placement to require less seams. Did an excellent efficient job. My installer was a great communicator and very helpful. read more

Do not use Romanoff Renovations for your carpet install!!!! On October 2, 2024 Romanoff came to install over 1600 square feet of carpet. during the install, one of their workers stole a bottle of cologne.. when I reported incident to the supervisor they told there was nothing they could do without a police report. The installation wasn't finished and they gave me a hard time getting someone to finish the job. Please do your best to stay away from them because there are thieves within the company. read more

Chad and his team were very professional and proficient. Did an outstanding job installing vinyl planking in my home......would highly recommend!!! read more

After all our old carpet had been removed we were notified that our new carpet could not be installed because it was damaged. The installation manager of Romanoff said there was nothing he could do and he had nothing but excuses and put blame on everyone but his company. We were basically stuck with going back to Home Depot and had to hope they could help. They were wonderful and were able to get carpet to be installed the next day instead of taking weeks. Stay clear of using Romanoff because if something goes wrong with the install you are on your own. read more

After a month of getting jerked around and repeatedly rescheduled for the reinstall we finally had a new tiler arrive on 7/29. I took him into the hall bathroom first, then the master bathroom, and we stood in the master bathroom and I showed him everything I was unhappy with and wanted corrected. Later that day he came downstairs to fill a bucket to start laying the tile and I remarked how quickly he was working and he goes, "it's just that one bathroom in the hallway, right?" He seemed very confused (as was I) that there was a second bathroom that needed work. Apparently he had forgotten seeing the master bathroom... The second day he arrived and I showed him the master bathroom again and he began work. Mid afternoon his wet saw broke and he had to leave. Upon looking at his work later we realized that he didn't remove all of the old tile, but only certain pieces. The old tile was a different pattern and was polished and the new tile is matte. He also didn't listen (of perhaps remember?) all the things I wanted corrected in the master bathroom and fixed none of them. It was too late to reach anyone at Romanoff at that point, but I spoke with Home Depot and told them we're through. We just want our money back and start fresh with a new company. No one has been willing to discuss a refund or compensation with us, quoting the company policy that we have to wait for the reinstall to be finished first. Well, we told the guy to stop working and sent him away this morning because there wasn't any point on him continuing when the floor are going to have to be redone a third time, so I'm considering the reinstall finished. He seemed genuinely confused when my husband told him that two different patterned tiles were used and tried to explain how the pattern was going to line up. We've lived in a construction zone for six weeks now with our one year old. I'm yelled out and just cry every time I talk to someone on the phone. My friend jokingly called this porcelain purgatory, but it really is. I just want these people out of our lives. read more

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Romanoff installed our hickory 3/4" floor. Great job. On time. Good communication. Good craftsmanship and very professional.

Romanoff Renovations was contractor selected by Home Depot for a hardwood flooring installation project at my home. Communications from Romanoff were outstanding throughout the project. The price was a great value for the quality of work delivered. The installers were on time, worked rapidly as to finish the project in one day. The quality of the work was way beyond expectations. The installers work was meticulous and clean up upon completion could only be described as white glove. I am looking forward to working with Romanoff on future products. I can not for the life of me imagine why there are some low ratings for this company. read more

The service was outstanding. The carpet installer was friendly and efficient. He did not walk on the carpet in his shoes and vacuumed it before he left. read more

Prompts, professional and efficient. Three rooms in less than four hours, he even moved furnitures. Carpets install that is top notch .

Please do not purchase flooring from Home Depot and do not hire Romanoff for your flooring installation. They did a horrible job on my tile install and 3 months later I am still waiting for them to correct it. Read the BBB complaints. read more

Romanoff Renovations - Huge gap between tile and wall - Flooring Near Me - Ashland, Virginia

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Larry from Romanoff Renovations was great. On time. Friendly and just got the work done. Answered my questions and got it done cleanly and quickly! Thank you Larry! read more

Happy with Romanoff but not Home Depot. Romanoff did a good job considering the mistakes made by Home Depot in measuring and supplying materials. read more

The install was very good. Quick efficient, answered all questions and promised to return if needed for repairs. Not happy about rescheduling issues and lack of installers in area. These installlers drove 2 hours for the job. read more

The installers were very professional, accommodating, and informative. They were on time and worked quickly to get the carpet installed in a timely manner. read more

We worked with them as they were a Home Depot contractor. They were fast, reliable, and good at their work. They finished our vinyl flooring of our first floor in a few hours. read more

We had a old bathroom floor replaced. This required tearing up two old floors, great job.

We had Romanoff install carpet purchased through Home Depot a couple of years ago and it went very well. We decided to install hardwood in a hallway upstairs and again purchased from Home Depot. Romano cancelled our installation appointment the day prior - after we already made arrangements to board the dog for the day, so bye, bye to those $. Romanoff set a new appointment for a few weeks later. Just a few moments ago they called and offered a spot tomorrow due to another cancellation. I asked for a few minutes to figure out if the dog could spend the day boarding. By they time I called Romanoff back, some 15 minutes later, the offer had expired - the appointment went to someone else. So, back to the dog boarder to make amends yet again. I know companies are having trouble keeping folks but this is pushing the envelope. My fingers are crossed that we will get to keep our already scheduled upcoming appointment and that the installation goes well. read more

The carpeting I chose looks pretty, but every few feet there are staples sticking up that my kids or I step on. The crew came back and stated they didn't understand the problem and proceeded to hammer in a few places for 10 minutes at a 4 bedroom install. They then said it was my problem and to hit them with an hammer if we found more. Sure, I can do that, but it's not fun to carry a hammer around as I'm walking on what should be finished carpet. The quarter round finishing was pulled out for install, broken, and it all and it had to be tossed. No option to replace was presented. They stated this was agreed upon and I should listen, no. Understandably, the doors need to be shaved down due to the height of the carpet install but the option to have this done was also not presented. So now I'm left with doors off hinges in several rooms propped along walls. In addition, upon arrival the crew stated I had to pay a few hundred dollars extra to move furniture (although our contract stated basic furniture moving was included- upon confirmation this does not include beds?). They carelessly dragged dressers across our wood floors, scratching them. Should have all been a red flag, but bc we were carpeting I let them proceed. I will find a different flooring company to finish the job to not have to deal with the headache of this company- Buyer beware. read more

all went well with the installation. Very nice , Dave, with his professional attitude for our carpet. Recommend him a lot. read more

Can't recommend them. Ordered carpet from Home Depot and they were the installers. Part of the contract was to move the furniture for an extra $100. They did show up as scheduled but with only one person and couldn't move the furniture out of the room. I had cleared the room of everything small, including all the drawers etc and all they had to do was move out 3 bigger pieces. So, the carpet installation proceeded, the lone guy called in for help and no one came. I called in for help and they were supposed to call back but no one returned my call. The carpet didn't get stretched correctly and had ripples. One wall has dents and scratches in the drywall that I will have to spackle and paint. I called in to complain and even the woman on the phone was surprised, and said they never send a one-man crew on a furniture move. After I complained, they did come back - suddenly called and wanted to come by with no prior appointment luckily I was available - and did stretch the carpet better. They were very nice about it by then and had 3 people here, but none of this should have been necessary. I really don't like giving a 1 star review but just can't see 2 stars. I still need to fix my wall. I will avoid Home Depot carpet in the future, if Romanoff is the installer. read more

Romanoff Renovations - Wall damage - Flooring Near Me - Ashland, Virginia

We were beyond pleased with our hardwood installation! Mr. Urquilla is a true craftsman and not just an installer.

I was very pleased with the job they did for me. They installed carpet in the upstairs of mt home & on the staircase. The technicians arrived on time, actually a little early. They wore masks & practiced social distancing. They were also friendly & professional. They answered my questions & made suggestions to make it look better & let me make the decisions. They cleaned up before they left. I am thrilled with the job they did. read more

this company with schedule appointments to do work and not show up, they wont call you back and then they will tell you anything just to get you off the phone. i would never use or refer them to anyone . read more

I was ready to update the carpet in my bedrooms as well as the runner on my stairway. Three extremely nice men came to the house and completed the entire process of 3 bedrooms, 6 closets, a landing, and a runner for the stairway in 4 house. Extremely nice, quick, and did a great job. Highly recommend them! read more

We purchased LVP flooring for our kitchen from Home Depot and they sent Romanoff to install it. I received several calls from the company to confirm my install date and time and to make sure everything was good to go. The installer showed up exactly when they said he would, he worked very fast and efficiently and cleaned up every bit of debris when he was finished. They told us it would be a 2 day job, however, the installer got it all done in one day and it looks beautiful. Thanks! read more

Romanoff Renovations - LVP flooring - Flooring Near Me - Ashland, Virginia

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Romanoff Renovations did an awesome job with our Home Depot carpet install. The work looks perfect and they even moved a bookshelf for me out to the garage. They swept up all debris and left the remnant nicely in the garage. They made sure at the end that I was delighted with their service. Job well done! read more

Outstanding system of notifications and appointment setting. Workers were clean, polite, and did a great job installing our carpet.

We purchased flooring from Home Depot. Romanoff, their installers, wanted to change our appointment the day before because they didn't have anyone and we reluctantly agreed. I called the day of install as we still didn't know who was coming, I was sent a confirmation email with the workers name and photo on the day of install. On install day, 3 individuals showed up not the one I was sent in the confirmation email, none of them were wearing their badges and one was a teenager. They attempted to open my door and started looking though my windows before I could get to the door. I asked for their credentials and I was provided one for three people and the name didn't match the name on the confirmation email. I called Romanoff and they blamed me for sending them away and refused to do the install until Oct 3, nearly 2 weeks away on carpet with a 5 day guarantee. Watch this and tell me if you would let them in your home? https://ring.com/share/6738432022433199459 read more

There are several places in the 3 rooms we had carpet installed where it's not staying put on the tack strips. In one bedroom they cut the carpet too short and just left it that way. So in front of one of my closets there's about a 1/2" gap from the wall. In my master bedroom they must not have done a "Sweep over" before laying the padding because there's a lump under the carpet that I frequently step on and it drives me crazy. In all the door ways it's very frayed and I'm constantly having to take scissors and trim strings that come up. Over-all the carpet looks nice and the installers were friendly, but it's not perfection and seems like they did a rushed job read more