I had a very disappointing experience with this plumbing company.
I called them out to clear a grease blockage in my kitchen drain. On the first visit, they were unable to clear the clog but still charged me $135 in cash.
They returned and said they needed to run a camera to locate the blockage and check for any serious issues. After the camera inspection, they claimed they still couldn't see anything clearly and said the next step would be hydro-jetting
for an additional $600.
One of their supervising plumbers later evaluated the situation and told me there might be severe structural damage to the pipe and that it would need to be dug up and repaired, potentially costing several thousand dollars.
At that point, my landlord sent his own plumber for a second opinion. That plumber cleared the grease plug in approximately 20 minutes and charged $140 total. There was no structural damage and no need for excavation.
In total, I paid this company $135 in cash and an additional $350 for services that did not resolve the issue. After the problem was fixed by another plumber, I requested a partial refund for the unresolved work. I never received a return call.
Based on my experience, I cannot recommend this company. read more