I am so disappointed in this place. I love their food but their customer service has ruined this place for me. They have no understanding of how to treat their customers. Hour plus waits for large groups (8+) with one table designated for those groups. They don't pull other tables together. My suggestion would be to allow reservations for parties of 8 or more. And when you quote a 45 minute wait and you can finally seat the party after an hour fifteen, you comp the party in some way. And to Mr. Allison, bad reviews will tarnish the restaurant's reputation and your "mightier than thou" attitude will come back to bite you. read more

Poor service took 60 min for the food. They did offer a free beer and salad for the wait but without that 50 percent off coupon it would have been a huge rip off read more

Horrible service. Took an hour for our food to come and the other party we met there left because they were tired of waiting for their food. When we paid our bill and left, they attempted to charge us for the meals that the other party never received even though it was not on the check. The waiter chased us outside as we were leaving and harassed us in the parking lot. If you want to go to Roma, go to the original restaurant on 16th St and 8th Ave. read more

We have loved Roma's for many years, love there pizza, nice people, good service. I saw another review that used the word "staple" and I totally agree. They are a staple eatery that we are glad to have in our neighborhood. read more

Best pizza ever! Try the Hawaiian with extra cream cheese!!!

You need an actual business phone line. Frustrating that every time I call to order I get a busy signal because someone else is on the other line. read more

I have been coming hear for years, and this is hit or miss on the menu. The pizza is pretty good, but the crust is dry and tasteless.. Spaghetti is ok, but it is fat spaghetti. By that, I mean it is really thick, and the texture is kind of a turn-off. Ravioli and salads are excellent, and the Caroli's are a go-to for my kids. I know what I like and don't like here, so this restaurant works for me, but if we are in the mood for pizza, we go elsewhere. read more

This became a staple restaurant for us very quickly. Between the specials they offer and quality of their pizza, it is well worth checking out. I would give a 5-star but the wait sometimes is painful (45 mins-1 hour is normal). I highly recommend the Nutty Idea pizza and Hawaiian pizza, it won't disappoint! read more

Average pizza. Make sure you print the sacred coupon. For some reason the same coupon on your phone is different. Lame excuse why they can't honor it. Not worth coming back. If you order pepperoni you might get two or three slices with pepperoni on them. read more

Very good Stromboli. Got a coupon for 1/2 off! Called in the order zero issues. Very meaty I will be back.

I really love Roma, and relatively speaking, for Greeley, they're pretty great. I love half off caroli night (Thursday's). It's become a weekly family tradition! I've eaten in the restaurant once and the service was pretty good, but we usually just get our order to go. The pizza is pretty good too! read more

Came in on Tuesday only to watch the 2 servers drinking beers and play on their phones while the hostesses ran food and drinks they forgot. Pretty sad to see the leadership set a bad example for other people who ACTUALLY work hard. read more

I have worked in the service industry for many years in various aspects so I can understand when things are running behind in the restaurant and things don't always run as smooth as you like. However tonight at Roma's West in was ridiculous. My family and I have been going to Roma's for years but I can say that after tonight we will not be returning. The staff does not seem know the basics of serving like checking on their tables or simply acting like you care. My wife and I ordered a margarita each and whoever was making the drinks must not have any training as the drinks didn't seem to have any tequila in them at all. For a simple dinner; One Pasta Trio, one chicken Caesar salad and a medium pepperoni pizza we were there for an hour and a half!! AN HOUR AND A HALF!! These times were horrible and a good server (wanting a good tip) would have been embarrassed; if they cared at all. If I would have noticed this next part before we ate our meal I would have thrown a fit. According to Health Code *3-401 Preventing Contamination from Hands: A. Food employees shall wash their hands as specified in section 2-402 of these rules and regulations. B. Food employees shall minimize bare hand and arm contact with exposed food that is not in a ready-to-eat form. C. Except when washing fruits and vegetables as specified in section 3- 408(A) of these rules and regulations or except as specified in (D) of this section, food employees may not contact exposed, ready-to-eat food including fruits and vegetables with their bare hands and shall use suitable utensils such as deli tissue, spatulas, tongs, single-use gloves, or dispensing equipment. Yet none of the cooks were wearing any kind of gloves, did not use any utensils at all and in the entire time I was there I did not see any of them wash their hands. Everything was done bare handed. I will be making sure the Colorado Department of Health knows about this. Now you may ask why I didn't ask to speak with the manager. Well there wasn't one. It was obvious there was no leadership, only a bunch of individual slackers. Will not be returning and will make sure others do not put themselves at health risk. read more

Good food and great value with a coupon. Addition of tenth street location gives you a choice of atmosphere. 8th ave = fun, young and LOUD. 10th st = a little quieter and more family friendly. read more

Roma's is like home to me. I have been going there once a week since I was little (mostly to the campus location, but this one the past few years.) This location is much quieter, but same great food, daily drink and food specials. The staff here is awesome and very accommodating. Go to their website for unlimited half off caroli and pizza coupons. read more

We came around closing time she took a while to even get us our drinks and when she did she seemed to be very aggravated we really enjoyed the food but the service could be better next time especially when being served by management read more

This place is great! Try the hot house caroli. My daughter usually tries to just pick toppings off of pizza, here she ate three whole slices. They always have great coupons available! Prices are still reasonable even without them. Service is friendly and prompt. HannaH was really great and upbeat! Definitely a must try if you haven't yet. read more

Every Monday we look forward to 5 o'clock and heading to Roma's West. After a long day a Bazooka Beer and Roma's pizza really do the trick. Service is friendly and fast. Restrooms are always clean as well as the entire facility. Good atmosphere, can get a little noisy but nothing to deter one from not frequenting. Check out their website, 40% off coupons that they continuously run REALLY help the bill. read more

The food is sometimes good, but the place can be thunderously loud, particularly at the busy meal-time hours. If you go, try to miss peak times. read more

Best Italian food in town! I've been going there since I was little... Food is great (I suggest cream cheese on the pizza... Weird but AWESOME!) it's busy a lot but that's because it's great! Monday Tuesday and Thursday have awesome deals like all you can eat and 1/2 price off carolis and pizza... Try it out! read more

Gotta love Roma's Caroli. They like a Stromboli but better. Tuesday is spaghetti day. All you can eat. The place is smaller more quaint but the wait is worth it. read more

Roma West.. thank you for offering to buy your dough balls. We were able to have a great family night each making our own pizzas. They were delicious and so much fun! read more

Good place to eat. Always busy though, so plan on waiting for a bit most nights. Wait staff is always nice and courteous. Big cold beers. It's a good place to go for pizza's and caroli's, but don't go expecting authentic italian food. Go to have a few drinks and eat a pizza. Good place to go with friends. read more

Food was great. Service was nice. Not heat, we froze and cut short eating at the place due to this. Also as in the past and again today, staff's language while they talk in the open kitchen is a turn off. Don't take someone with sensitive ears or little kids unless you like hearing 4 letter words. read more

The food is always great but the service tends to be slow. Love the pizza and Caroli's and the crust that doubles for dessert if you ask for honey. The restaurant is too small for the amount of customers they serve. Still one of our favorite spots to eat! read more

Good service, good food. I love that their pizza has the cheese on top of the other toppings. It is a bit spendy but they always have coupons and deals during the week. Carolis are good. What I really appreciate is how willing they are to add or remove things to make it just how you want. You want spaghetti sauce in your caroli instead of pizza sauce? No problem. Substitute A for B? Of course! They always get it right and let's be honest, that's hard to come by. The only downside I have is the space is pretty small. It can be hard to get a table. But the place is easily accessible right off 10th street. read more

Worst pizza I have ever had. It was tasteless and very bland. Not only did it taste bad but the pizza sizes are so small and expensive. I will never, ever eat here again. read more

Very disappointing. Was looking for a local pizza joint with delicious homemade pizza and this was anything but that. BBQ pizza was lathered in sauce and veggie pizza was so bland it had no taste whatsoever. Sauce on the meatballs/spaghetti was not very tasty either. Overall thumbs down on quality and taste. read more

This place is good, not great but good. Had the lasagna, it was hot, tasty, the sauce had a bit much of tomato thick need a little bit more flavor than the tomato. Service was good I'd come back for the pizza. read more

I rated Romas in West Greeley low, not because of the food, but because of their cleanliness. When I go out to eat I expect a clean environment and friendly staff. I have always enjoyed Romas food since my college days. I really wish they would clean their restaurant thoroughly. The women's restroom 5 minutes after they opened their doors, had mold growing behind the sink faucet and the floors were disgusting!!! (I do not think they have cleaned recently) I did mention it to the hostess working there because I would hope they would want to improve their cleanliness. I will not eat there again because of this. SAD!!!! It makes me wonder what their kitchen is like. YUCK! read more

The food is pretty good. I like the pizza and the kids like the carolis. You can choose from one of their house specials or get it made exactly how you like it. They have daily specials that are a pretty good deal and they also have coupons on the website for discounts. The service is perpetually poor, so plan to be there a while and make sure you ask for everything you need up front, you most likely won't see your server again until it is time to pay. read more

I do not have any clue why anyone wouldn't rate this place 5 stars. The food is great and with a coupon except to pay 4-5$ for more food than you can finish. The beers and drinks are strong and massive. The "caroli" is basically a top of line calzone. The only down fault of this place it is small and very busy. read more

This place was very good. We got there around 5 p.m. on a Friday night and didn't have to wait at all. It smelled delicious when we walked in. I had 1/2 order of spaghetti with 2 meatballs, it came with a piece of garlic bread and it was excellent. My friend had the full order of spaghetti with 1 meatball and couldn't finish it all. The pizza looked delicious. read more

Good big cold beers. Fair, cheap pizza. Uncomfortable booths. Parking trouble. Great location with view from parking lot. Other better places in town as far as I'm concerned! read more

Greeley is a great American college town, but let's face it; there aren't a lot of great hangouts.....except Roma! Roma is special because you won't find it anywhere else, and the food and drinks are of good quality (and even better for college kids) good QUANTITY! I used to go for all you could eat pasta Wednesdays (I think) and big margaritas. Do yourself and a local business a favor and stop in! read more

Absolutely love and miss this place since moving to another state! Their nutty idea pizza is the best in the world and I miss it dearly! I would go back to Greeley just to have this pizza again! read more

Took over an hour for them to make 2 simple pizzas. They were not busy, and it was not rush hour. Server was rarely seen. Very poor experience and will not return. read more

I live in Lakewood and had to work this weekend, my dad lives in Greeley. I thought it would be clever to send him pizza pie for Father's Day. He LOVED IT! Always searching for a good, non chain restaurant, he was overly impressed! Also thank you to Order Up for their service. read more

we go to the one off of 10th and 59th .i would have to agree that it is not a big familey orianted place, but i do bring my kids and the wait staff are always interacting with them (girls5 and 2) i love the pizza my fav is the white pizza. i do feel like they could use more appatizers items. everything is priced just right and you never leave hungry read more

Roma's is very good food and is very reasonably priced! We go here quite often and the food is always consistent. I would recommend the carolis or the pizza and a bazooka beer. read more