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    Rogers Wireless - Prime Communications

    2.8 (5 reviews)
    Open 10:00 am - 6:00 pm

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    Mac Outpost

    Mac Outpost

    (3 reviews)

    $$

    In these times long service waits are expected. We waited 5 weeks…read moreand paid $225 for 'deep cleaning and data recovery/transfer' + repair estimate on Macbook Pro. In 5 weeks we got an estimate for the repairs: $3000. Obviously, we did not pay for repair. Since we did not pay for repairs, they told us to pay $100 for the data transfer to a HD. We asked how come? isn't that included in $225 already? After about of 1 hour of talk with various people we identified a loophole that allowed them to transfer for free. And now the best part: we part computer home, and I jokingly asked my wife to turn it on. It worked...however, by that time we already bought a replacements... We called the guys at MacOutpost and asked 'how come'? The answer was: "...". We said we are going to let other people know on social media, the answer was "help yourself'. Looks like complete crooks to me...

    Mac outpost doesn't fix or repair computers, they just replace whole parts. They charge you $150 to…read moreaccess your computer, then tell you this after the fact. Ya thanks, I know I could replace my whole engine, but I though you could replace a spark plug here? Before I dropped it off, I explained my Computer might need a new motherboard and therefore it might now be worth repairing. They said they would check it out and see if they could fix. I agreed to $150 for this assessment. They took 4 weeks to look at it. (I had to call them to remind them to do so) They told me; Them; "ya, you need a new motherboard, but if you can find someone to fix it, its a $1.99 part." Me: "huh? I thought you fix computers?" Them; "No we aren't allowed too. Apple doesn't let us. We just replace parts." Me: "Couldn't you have told me this? Now I've spend $150 for you tell me what I already know" Them: "Ya, sorry about that, here's your bill" 6 weeks later i'm out of pocket $150+HST and no better off. Thanks for your help! Avoid this place.

    Rogers Wireless - Prime Communications - mobilephones - Updated May 2026

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